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“good for Flight”

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Leonardo Hotel Cologne Bonn Airport
Ranked #21 of 262 Hotels in Cologne
Tehran
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“good for Flight”
3 of 5 bubbles Reviewed 29 March 2013

When you have Flight it is good to stay beside the Airport.The Hotel is Clean and good for business travel.When I arrive to Hotel at 2am then I go to reception and wait for short time to get my Room.The reception was not happy and friendly ,maybe because of Late in night.Then I ask for free wifi and he said not free and then I asked about Parking and he said it s not free and also Breakfast not included and not any free sevice to fair and not anymore....!!!!! Then I really wondered why he is so angry about my questions....better to stay in another hotel if you like to visit Koln with your Family....

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mehdi334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Leonardo Hotel Cologne Bonn Airport, responded to this review, 16 April 2013
Dear Mehdi334,

Thank you for taking the time to post your comments. I am happy that the proximity of our hotel to the airport worked for your needs. Allow me to apologize however for the shortcomings you encountered in the service of our staff. Your comments will be relayed to them so that they can continuously improve on their efforts.

If there is anything you need next time you stay with us, please do not hesitate to let us know.

Sincerely,

Pam G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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502 reviews from our community

Traveller rating
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    38
    18
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
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  • Spanish first
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English first
Tonbridge, United Kingdom
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 25 February 2013

Only stayed for 1 night and found the hotel to be comfortable and clean. Staff at the welcome desk were helpful (gave me a free ice scraper on checking out due to the amount of snow that fell overnight - even though I had one!). The room was large and comfy and the bar served quick and hearty meals, perfect for what I needed!

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maastricht, The Netherlands
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 12 February 2013

Stayed here more than once this and last year. Very nice hotel with very friendly staff. Check in was very quick. Room was spacious and very clean. Bathroom was a bit dated but clean as well. The airport shuttle is very convenient. Location is great, just near the highway. very easy to find. I really enjoyed my stays over here.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy_from_Holland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 27 January 2013 via mobile

Hotel is what you would expect for a holiday inn, however the staff make this place, I had problems with lost luggage and several staff were extremely helpful, from reception to shuttle bus driver, so well done and thank you.....

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FunkyFuller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freiburg im Breisgau, Germany
Level Contributor
58 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 30 December 2012

This is a pretty good address for early flights as it is in walking distance (15 mins) from the Cologne airport. However they also offer a shuttle service every 30 mins, which is very convenient. The rooms are not the most modern ones anymore, but they are still fine. Given the hotel is so close to the airport, please do not expect it to be absolutely quiet. The service and the bar is great.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lerche35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bonn, Germany
Level Contributor
282 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 bubbles Reviewed 23 December 2012 via mobile

Prior to our departure from CGN, we overnighted at the Holiday Inn which is convenient to the Flughafen. Our early morning departure meant we needed close accommodation with shuttle service when required. We found the room to be quite odd, with a king sized bed seemingly miles from the very small, and very old Cathode-Ray Tube television (this is the 21st Century, isn't it?) which made even viewing any program difficult without binoculars (which aren't provided). There is no comfortable set of chairs for 2 people to sit any closer to the TV which we kept off. Temperature regulation in the room was difficult, with wide fluctuations in warm and cooler temperature cycles. And, it is very noisy, with room walls thin that allow for transmission of sound easily. Most recently renovated or constructed hotels have increased their noise suppression and isolation, providing for a better night's sleep. We also found that the cost of the room is dependent on the country through which you book it, with similar numbers for both U.S. or European websites but, obviously, a difference in the actual cost of the room if paying in U.S. dollars (but booked through HRS.de as opposed to HRS.com).

Where we felt the hotel shine was in the dining room. Our veal and lamb meals were well prepared, very savory, and executed with panache. The plates were wonderfully arranged, the saucing appropriate for the portions, and the quality of the product high. If it weren't for our experience in the restaurant, the rating of the hotel would be lower.

Stayed December 2012, travelled as a couple
Helpful?
Thank LopingianTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgium
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 16 December 2012

The hotel is an older style Holiday Inn, and although clean, a complete renovation is more than needed.
In general, the staff is pleasant and welcoming. the location of the hotel is obviously nearby the terminals and a free shuttle runs regulary.

Rooms are in dire need of some love. The carpets are old, stained and worn, some lights do not work, there is no free internet, and not even Wireless in the rooms.
In the Bathroom, two spotlights were hanging freely from the ceiling, with the electrical wiring clearly visible. In a moist environment, this is a safety risk.

The food in the resaurant was good I must say, although typically overpriced.

Overall, I can NOT recommend this hotel at all, it is one of the worst Holiday Inn's I have sayed in.
Not providing free Internet is a total unacceptable failure in thismday and age, for that reason only, I subtract 2 stars. Unfortunately, the rest of the facilities are also inadequate and not up to Holiday Inn standards.

Positives: - friendly staff
- free shuttle to the terminals

Things to work on: - Condition of the rooms and all facilities
- Internet is not free and even non existent in some rooms.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank flightcrewreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Leonardo Hotel Cologne Bonn Airport, responded to this review, 1 January 2013
Dear flightcrewreview,

Thank you for staying with us and taking the time to express your thoughts and concerns. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority and for that I am pleased that you were able to experience the nice and friendly environment from our staff and our free shuttle. Please accept my sincere apologies for the inconvenience the overall condition of our facilities and internet may have caused during your stay. Your comments will be used for review and actions will be taken accordingly. We are continually reviewing the products and services we provide, therefore guest feedback is very important to us.

Again, thank you for your patronage and for sharing your thoughts. We look forward to seeing you again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Leonardo Hotel Cologne Bonn Airport

Property: Leonardo Hotel Cologne Bonn Airport
Address: Waldstrasse 255, 51147 Cologne, North Rhine-Westphalia, Germany (Formerly Holiday Inn)
Region: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#17 Luxury Hotel in Cologne
Price Range (Based on Average Rates): £
Hotel Class:4 star — Leonardo Hotel Cologne Bonn Airport 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
Holiday Inn Koln/Bonner Flughafen Hotel Cologne
Holiday Inn Cologne
Cologne Holiday Inn

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