I had to ask the visitor advice booth the location of the phone to call for the shuttle bus. I then waited at the pick up are for over 20 minutes and the driver was obviously surprised to be picking up 2 people so I suspect my request had got lost.
The receptionist was not very customer focussed, with no information about meals, breakfast or wi-fi.
The room was very basic, I would compare it to budget hotels which charge less than £50 per night. The only complimentary toiletry provided was soap, the towels were thin and one was obviously marked. The shower was difficult to access and slightly dangerous to exit. The airconditioning did not work and the room started at a balmy 24C and cooled to 23C after 4 noisy hours of use. I dread to think how hot the room could be in summer.
The room was apparantly soundproofed, and while this was partially true, as I could not hear my neighbours I was kept awake by external noises.
Tea and coffee making facilities were available, but only one t-bag, but luckily I brought my own.
Wide range of UK TV channels available.
Breakfast was OK, but again it was an extra luxury item! The range was basic compared to other hotels in Germany. There were references to regional produce but nothing was identified. There are several local specialities which I have had at other hotels within 50km and these were not available. The range of bread was very limited at 7.45, so unsure how frequently it was being replenished or if they had already run out. However the range of teas was good. This was the only positive thing about my entire stay.
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- Also Known As:
- Holiday Inn Koln/Bonner Flughafen Hotel Cologne
- Holiday Inn Cologne
- Cologne Holiday Inn