We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Budget Friendly, Great Location, Free Wifi.”
Review of Wyndham Koeln

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Wyndham Koeln
Ranked #60 of 261 Hotels in Cologne
Brussels, Belgium
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Budget Friendly, Great Location, Free Wifi.”
Reviewed 1 January 2014

This hotel was honestly both good and bad. Before I get into the hotel description, I just want to make a few suggestions. First off, pack light! Or, if you are a couple, try to share a bag. Secondly, bring your own pillow. Thirdly, invest in earplugs. And last, but not least, don't bring back any left overs from eating out.
To begin, this hotel is incredibly centrally located and within walking distance of everything! The Dom, the bridge with Love Locks, and mega tons of shopping!
There is no hotel parking lot, but there was a parking garage down around the corner and it really wasn't all that bad on price!
Almost all of the staff was fluent in multiple languages, including English!! (The only ones who did not speak English were the cleaning staff, who were a little rude when we didn't speak German back to them, but we let it roll of our shoulder.)
Free Wi-Fi baby! Yay! It is super easy to log onto their Wifi, but it is heavily shared by the entire hotel between 7pm-10pm. The large consumption of wifi by the entire hotel slows it down big time, but it was still usable!! The T.V. had two channels in English, both of which were news channels. I will say though, Cloud Atlas in German is interestingly confusing!
The rooms were cleaned very well and the cleaning staff left us bags of gummy bears instead of the usual chocolates, as well as a complimentary bottle of water, which was actually kind of cool! The only thing not cleaned was the water container used to boil water, but it honestly wasn't a big deal. The greeter's desk staff was more than happy to find me a clean one!
The rooms are a little small. This is where I suggest sharing a bag or packing light. Space is limited; I tripped trying to get over my bag so many times!
Our bed was a little stiff, but the pillows were... I don't even know if they can be classified as pillows... They sucked. Bring your own!!!
The room didn't have a Microwave or a refrigerator, so the option to bring back food from anywhere was out of the question. We did bring from home cups of instant oatmeal, which we cooked by pouring into it the hot water from the water boiling container!
Their website says the rooms are sound proof. I think there should be some clarification on this. You certainly will not hear the people in the rooms above you or beside you. You will, on the other hand, hear every honk, beep, vroom, and squeak from the vehicles outside as well as every word spoken on the loud speaker and every train to pass through the railway station. Earplugs are amazing!
I would totally suggest this hotel for people going to Cologne for a day or two. We were booked for three nights, and only stayed for two. Three nights was just too long to be squeezed into the small room, even if it was just for sleeping and resting.

Room Tip: Ask for fluffier pillows and to see your room before committing to it!
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JKGrates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra E, Manager at Wyndham Koeln, responded to this review, 14 January 2014
Dear JKGrates,

thank you for choosing our hotel for your recent stay and thank you also for your very valuable feedback. We regret very much that our rooms have not corresponded to your expectations. Maybe you will give us a second chance to persuade you.
Kind regards
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

880 reviews from our community

Traveller rating
    153
    344
    265
    83
    35
See reviews for
116
344
58
216
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Leyland, United Kingdom
Level 6 Contributor
461 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 31 December 2013

Conveniently very close to the main railway station this hotel is ideal for seeing the sights in Koln
being just a short walk from the cathedral.
The hotel has a good bar and restaurant and rooms minibar television and coffee making facilities.
Buffet dinner offered a wide choice of food and was well presented.
Our front facing bedroom was adequate in size for a one night stay but the noise from the trains
and loudspeaker system at the station opposite early morning requires ear plugs to sleep soundy.
Breakfast, we could not ask for more choice,absolutely great.

Room Tip: Avoid bedrooms facing the railway station.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vuepoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra E, Manager at Wyndham Koeln, responded to this review, 10 January 2014
Dear vuepoint,

thank you very much for your feedback. We are glad that you enjoyed your stay here so much. We hopefuly welcoming you back at some time.
Kind regards
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kaiserslautern, Germany
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 December 2013

As other reviewers stated the hotel is right across the train station. A 5 minute walk across the street, through the train station, and you're right in front of the Cathedral. As far as location goes, it's great. Within walking distance to all 6 Christmas Markets.
Park houses are a 4 to 5 minute walk away, the hotel has no parking of it's own. Average price to park was 15 euros a day.
They allowed us to check in 2 hours early, which was a plus, and they will hold your luggage at departure if you want to sight see more.
I cannot comment on breakfast other than the fact it was 18 euros per person....a little steep in my opinion. The train station offered a variety of breakfasts and coffee places and more reasonably priced than the hotel.
The noise from the train station can be a problem if you are not used to traffic noise. We were on the 9th floor, so not too bad, however it was really windy when we stayed and the rattling from the loose siding on the little balcony of the room was a problem. We did report it to them so maybe it won't be an issue in the future. I stuffed a magazine in between and it stopped the rattling but you could still hear others rattling.
The bathroom is large enough for 1 person, 2 if one person is in the shower.
The bed left a lot to be desired, very soft, lumpy, and comes with your standard very thin European feather pillows. Bring you're own if you're able.
Be careful of the overhead shelf in the "closet area", it doesn't get dusted so if you put a suitcase up there, be prepared to get a wad of dust bunnies in your face when you pull it down. (yuck)
They have instant coffee/tea in the room and 2 bottles of water per day, which is nice.
They have liquid soap in the shower and hand sink, but no other amenities (shower cap, etc.) unless you ask.
Overall, an average decent place for a short stay if you can get a good rate/deal from booking.com or hotels.com.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beverly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra E, Manager at Wyndham Koeln, responded to this review, 28 December 2013
Dear Beverly S,
thank you very much for this detailed feedback.
We evaluated your comment already internally and in the areas in which we can have influence measures were taken, that similar situations do not recur in the future.
Kind regards
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level 4 Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 December 2013

Located across from the central station, and opposite Cologne Cathedral, this hotel offers the perfect location for those that like to use public transportation. Other highlights of this hotel include a friendly staff and free wifi access for more than one device! For a short stay is a good option, but if you expect a comfortable hotel you may be disappointed. The rooms are clean but very small and so is the bathroom. The hotel also is a little noisy if your room faces the train station.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tompeo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra E, Manager at Wyndham Koeln, responded to this review, 28 December 2013
Dear Tompeo T,

thank you very much for taken the time for this feedback. We are glad that you have enjoyed your stay with us and we hope to see you again on your next visit in Cologne.
Kind regards
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northants UK
Level 4 Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 December 2013

We stayed at this hotel for 2 nights to visit the Christmas Markets, and the location is good, right next to the train station, and Cathedral where the largest market is found. The staff were pleasant and helpful throughout our stay and the bedroom adequate for our needs, albeit a little small, and noisy at night if you had your window ajar as it was so hot in the room! Being just before Christmas breakfast was full during peak times, but a warning was in your room to go before 0830 or wait till 1030, and the food was good and constantly refreshed . If you had to wait then you waited in the bar area and they collected you when your table was ready.
In all it suited our needs

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marcoNorthantsUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra E, Manager at Wyndham Koeln, responded to this review, 28 December 2013
Dear marcoNorthantsUK ,

Thank you for choosing the Best Western Grand City Hotel Koeln for your recent stay and thank you also for your feedback. We are glad that you have enjoyed your stay with us and we hope to see you again on your next visit in Cologne.
Kind regards
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Walsall
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 December 2013

Great hotel, Rooms very modern. Was allowed to check in early which was a bonus. Staff very friendly and free wi-fi came in handy. Excellent location for train station, dom and the old town bars. Breakfast was good with both English and continental to choose from.

Room Tip: Rooms away from the train station and it's tannoy are quieter.
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Addie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra E, Manager at Wyndham Koeln, responded to this review, 28 December 2013
Dear Addie B,

Thank you very much for this wonderful feedback. We are delighted that you enjoyed your time here so much. We look forward to hopefully welcoming you back in the Best Western Grand City Hotel Koeln soon.
Kind regards
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Watford, United Kingdom
Level 4 Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 22 December 2013

We visited as a party of 7, booking 3 rooms at the Best Western near the main station in Cologne for a couple of nights. The hotel location was excellent - very easy to find after taking the train from the airport. The rooms were clean and large enough for our needs - not massive but not as small as other city-centre hotels sometimes are. The staff at reception were extremely helpful and made us feel very welcome, making sure we could check in early to one room so we had somewhere to store our luggage and freshen up before heading out. I'd stay there again!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sm_1016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra E, Manager at Wyndham Koeln, responded to this review, 23 December 2013
Dear sm_1016,

Thank you for choosing the Best Western Grand City Hotel Cologne for your recent stay and thank you also for your nice feedback. We are glad that all of you have enjoyed your stay with us and we hope to see you again on your next visit in Cologne.
Kind regards
Your Guest Service Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cologne hotels
Guennewig Kommerz Hotel
#73 of 261 in Cologne
187 reviews
Ibis Koeln Am Dom
#33 of 261 in Cologne
857 reviews
Show Prices
Show Prices
Show Prices
Altstadt-Nord
Hotel Mondial am Dom Cologne MGallery by Sofitel
Altstadt-Nord
Cologne Marriott Hotel
Cologne Marriott Hotel
#8 of 261 in Cologne
1,644 reviews
Hilton Cologne
#23 of 261 in Cologne
2,067 reviews
Show Prices
Show Prices
Show Prices

Been to Wyndham Koeln? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wyndham Koeln

Property: Wyndham Koeln
Address: Breslauer Platz 2, 50668 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#20 Family Hotel in Cologne
#39 Luxury Hotel in Cologne
Price Range (Based on Average Rates): £
Hotel Class:4 star — Wyndham Koeln 4*
Number of rooms: 131
Official Description (provided by the hotel):
All 131 rooms at our Cologne hotel enjoy a comfortable and modern design. Sound-proof windows and air conditioning ensure perfect sleeping comfort. Our hotel guests have free WiFi internet access in the entire hotel. Relax in the hotel bar with a cool "Kölsch" beer or a sparkling cocktail. The WYNDHAM Köln 's summer terrace is the perfect place to socialise in the summer months. The WYNDHAM Köln is located at the heart of the city, across from the Cathedral and central railway station. Cologne, the fascinating Rhine metropolis: 2000 years of rich history, gathering ground for people from around the globe, home to a vibrant art and culture scene of Cologne and extensive shopping miles, with a picturesque historic district and the trade fair grounds - all within just a few minutes' walking distance. In summer you can enjoy the view from the hotel terrace at the heart of Cologne while the city's night life pulsates outside. Relax with a cool Kölsch beer or a sparkling cocktail in the hotel bar "Le Perron" or on the terrace. Our hotel rooms are ideal for business travellers and visitors planning a short trip to Cologne. Our hotel's comfortable beds ensure a good night's sleep and tempt every guest to have a lie-in. The free WiFi internet connection in the rooms keeps you in touch with your colleagues, friends and family at any time of the day or night. All rooms are equipped with a desk, telephone, flatscreen TV and a safe deposit box. A free bottle of mineral water is on hand as refreshment. A kettle and a selection of teas & coffees provide you a relaxed start to the morning at the WYNDHAM Köln. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Expedia, Agoda, Priceline, Odigeo, Booking.com, Ebookers, Hotels.com, TripOnline SA, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Wyndham Koeln reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Four Points Hotel Cologne
Four Points Cologne
Sheraton Cologne
Cologne Four Points
Cologne Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing