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“Great Hotel, Courteous Staff, Very Comfy Bed” 5 of 5 bubbles
Review of Lindner Hotel City Plaza

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Lindner Hotel City Plaza
Ranked #22 of 262 Hotels in Cologne
Certificate of Excellence
uk
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Hotel, Courteous Staff, Very Comfy Bed”
5 of 5 bubbles Reviewed 11 September 2009

Myself and work colleagues stayed at this hotel in Sept 09. The check in was quick and easy and we were able to check into our room at mid-day. The room was clean and bright and the bed and pillows were amazing, we all slept so well.
We had one or two minor queries and staff were able to sort them out immediately (we called reception as we had no milk in our room and a member of staff appeared with milk in less than a minute).
Nothing was too much bother and the staff were attentive without being over bearing. The location was great for us, about a 10-15 mintue walk to the cathedral, out of the really touristy areas, but still close enough to walk to. It was also in a very quiet and safe area, but very close to restaurants, bars and nightlife.
We also stay regularly in 5 star hotels, but the Renaissance actually had proper shampoo and conditioner, rather than the 'shower/body/hair gel which is usual. The body wash also smelt amazing. It was such a pleasure to have toiletries which you actually wanted to use.
We often visit Cologne for trade fairs at koelnmesse and will definately stay here again.

  • Stayed September 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dreamweaver98890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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669 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • German first
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English first
Berlin, Germany
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 19 July 2009

This was a fairly nice hotel, but we were a little disappointed with its dated rooms. We booked the room as a 5 star over a well known website, but it was clearly not a 5 star.

There was no free internet service and no breakfast. The one plus though is that its located very close to the train station and the city center.

  • Stayed July 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ShawnnnaLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 12 July 2009

We have stayed at this hotel a few times before and have always been pleased by the rooms and staff. This time was no different. The reception staff were pleasant and helpful.
The rooms are small but nicely furnished and the bed is amazing!
There is also a smoking lounge which is a nice idea, but at peak times you may get overlooked by the busy barstaff. Yes, the drinks are expensive,but it is nothing out of the ordinary for a city centre 5 * hotel.
Unfortunately we didn't take swimsuits with us, however the pool is very pleasant with a lovely jacuzzi whirlpool.
Would we return? Yes!

  • Stayed July 2009, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sloane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 7 July 2009

We stayed at this hotel for 4 nights during the first week of July 2009. The rooms were well appointed and clean. The location is great, easy to access all the sights in Koln. The staff was friendly, but not knowledgeable about area restaurants or transportation options. Getting directions to area restaurants was a challenge as well. This is not what i expected of a Renaissance, I've stayed at renaissance properties in Florida and Holland and had much better experiences at those locations. Another drawback was the lack of complimentary in room services, there is not coffee service or internet not even a bottle of water. I would recommend this hotel for someone who is familiar with the city or only interested in visiting a few major sites.

  • Stayed July 2009, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank bosphbelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plantation, Florida
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 10 June 2009

Too bad. One would expect a Renaissance to be, well, the Renaissance. The Koln is run down and needs to be upgraded ASAP! You'll find the staff to be pleasant and helpful but the rooms to be downtrodden. Parking is located below the hotel (pricey at E25 for a 24 hours period) and tight (typical in Europe).

Upon entering our room I noticed that the walls needed paint, the bathroom had cigarette burns on the counter top and the shower curtain needed to be cleaned (mold/mildew on bottom seam). I noticed that the chair at the desk did not have enough padding in it to support your legs and you actually sat on the rim of the chair. The carpet showed stains and the old leather couch could have been one in my Grandparents old boat house. You’ll find HIS (Internet) but it is pricey. The service is provided by GANAG and is E5 for 30 mins or E10 for 120 mins. Are they smoking dope? The Renaissance should provide the HSI for free. For the most part the room was clean with the usual suspected dirt on the toilet seat hinges and the push in button recesses for the toilet. You’ll also find dirt/dust under the bed. The bed is cozy and soft and sleeps well and the lines are crisp but could be replaced with new ones. You’ll find a stocked mini-bar (prices below, quite steep) and a safe for your use as well as an iron/board. Housekeeping will provide turndown service for you at night. Don’t be surprised if you find your room tidied up when you return at night.

The only issue I had was my wife and I went downstairs to a café about 0930 (check-out is at noon) and came back about an hour later to find housekeeping cleaning our room (getting a head start!) in anticipation of our departure. I left the front desk manager know of this issue and she resolved it quickly and comped the parking fee.

While I cannot complain too badly as I used Marriott Points for this stay, I would deff. consider another hotel over this if I had to pay for it myself.

Prices for mini-bar items

Evian 0.5L 3.70E
S. Pellagrino 0.5L 3.70E
Evian Sportscap 0.75L 3.90E
Apollinaris 0.25L 2.60E
OJ 0.2L 2.60E
Pepsi 0.2L 2.60E
Wodka 0.05L 3.50E
Gin 3.50
Bourbon 3.50
Pringles 43g 2.50E
Pils/Beer .33L 2.60E


Offers Earl Grey tea (2 bags)
Jacobs Cronat Gold 1,8g (2)
Kaffee HAG Klassisch mild Tassenportion 1,8 (2)
Suchards Schoko Press 25g (2)

Heritage Merlot 2007 9E
Heritage Chardonay 2007 9E

  • Stayed June 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Peyton B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulm, Germany
Level Contributor
447 reviews
310 hotel reviews
common_n_hotel_reviews_1bd8 473 helpful votes
5 of 5 bubbles Reviewed 26 May 2009

We arrived late (22:00) and got a free upgrade to Club Level with free evening drinks/snacks and free breakfast the other day.

Not a new but a real Renaissance Hotel where you can rely on Marriott values: excellent beds, bathroom with tub, coffeemaker in room etc.

Note: free parking outside only from 23:00-9:00

downsides as usual: overpriced breakfast buffet (if you only need a cup of coffee and cake), expensive parking and minibar ....

Definetly recommend for Cologne as centrally located in the new city (many restaurants and shops nearby), however only a few steps to oldtown (pubs, traditional restaurants)

  • Stayed May 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank joe1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denmark
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 10 April 2009

Stayed for only one night. The hotel is okay, but not a five star hotel. Especially the bathrooms are a bit old. Use the parking across the street for only 12 Euro instead of the hotel.

  • Stayed April 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gizmo2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lindner Hotel City Plaza

Property: Lindner Hotel City Plaza
Address: Magnusstrasse 20, 50672 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Region: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Cologne
#18 Luxury Hotel in Cologne
#28 Business Hotel in Cologne
#29 Romantic Hotel in Cologne
Price Range (Based on Average Rates): £
Hotel Class:4 star — Lindner Hotel City Plaza 4*
Number of rooms: 237
Reservation Options:
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Also Known As:
Renaissance Cologne
Cologne Renaissance

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