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“Perfect location, everything you expect from such an hotel”
4 of 5 bubbles Review of Pullman Cologne

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Pullman Cologne
Ranked #7 of 262 Hotels in Cologne
Certificate of Excellence
Luxembourg City, Luxembourg
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Perfect location, everything you expect from such an hotel”
4 of 5 bubbles Reviewed 20 August 2012

We booked the room for a w-e, having our mind sat on shopping and a bit of sight-seeing. As we had no idea exactly where to stay, it was by chance that we picked this hotel, but the location was perfect. You are next to the "Belgium" district, which is a very nice shopping area with lots of small boutiques (really trendy and expensive ones, but also some little ones) and nice little restaurants and bars, but of the beaten path of the average shopping zone you find every where you go. At the same time, the Cathedral is at a reasonable walking distance. At the check-inn, they were very nice, told us about the less expensive car-park not far away. We had a standard room, which was exactly what you expect from such a hotel: clean, good bed, good bathroom, with a view of the cathedral, even though we were only on the 5th floor. We did not try breakfast, which is generally a kind of a rip-off, but instead started our shopping-tour by visiting different little cafés in the near surroundings that offer a good breakfast at a reasonable price. The bar on the top was unfortunately closed, but we had some drinks downstairs, and the barman knows what he is doing: they have different cocktails on offer at good prizes, which includes some classics, but also some own creations. I would definitely return, but would ask for a room on one of the higher floors, with a view of the cathedral.

Room Tip: Room on the higher floors (7 and up) with a view of the cathedral
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  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank holzgreit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (167)
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Hastings
Level Contributor
107 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 17 August 2012

Visited for a 2 night weekday break in August. Rate was Ok and included a typically international/german breakfast. The car park in the hotel is a bit of a rip off - twice the price of the nearby multi storey, but secure and convenient. The 10th floor standard room was well fitted and the bathroom in very good condition, albeit the bath was a little small - they would be better of fitting large showers and doing away with the baths! (my choice, not everyones!!) The bar on the top floor is closed in August which meant that the only bar was on the ground floor. I was informed that the smoking laws in Germany permit smoking in a bar if the doors are closed to the general areas. I dont smoke and that meant no nightcap. what was worse, the next morning, there were people smoking in the bar area, door open and I was on my way to breakfast - YUK. Hopefully Germany will tighten up the smoking laws and ban it completely indoors.
Apart from that, the hotel was clean, in good condition and the staff were very helpful, mind you, it was August, so not too busy and they had the time to be pleasant!
Try the traditional PaffgenBrauhaus in Friesenstrasse which is nearby, for a hearty meal and a few glasses of Kolsch.

Room Tip: Upper floors have the views, the view of the Dom is not one of the best as there are buildings obscu...
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Southcoasters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 6 August 2012

We stayed in this hotel for 3 nights in August 2012. We stayed in a De Luxe room on the 11th floor. The room was quite spacious with a lot of features. We particularly enjoyed the nice bathroom. Breakfast buffet was really nice as well. Negatives: We left one of the room keys in the main switch near the door during the day to keep the AC on; that card had been removed by the cleaning staff. Also the George M. restaurant/bar on the 12th floor was closed due to vacation. Positive: My wife asked for a smaller pillow, and that was delivered during the day.15 minutes walk to the Dom/Cathedral/Railway station area. Shorter to the main shopping areas.

Room Tip: Try to ask for a room facing the cathedral/river.
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MortenNygard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 17 July 2012

All in all a nice hotel, with a comfortable bed. Especially worth a mention was the gym/spa, and the view of the cathedral from the bar is a good selling point. Don't know if this is standard for German or European hotels, but charging for wifi (in-room or public areas) is behind the times. Also the internet connection was not very stable.

  • Stayed July 2012, travelled solo
    • Value
    • Location
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Helpful?
Thank CUWino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esko R, Manager at Pullman Cologne, responded to this review, 23 July 2012
Dear valued guest,
Thank you very much for your feedback. Glad to hear that you enjoyed your stay with us. Next time you should try our fantastic georgeM restaurant on the top floor - wine, dine & view.
Have you tried our connectivity lounge next to the reception? There you may use one of our terminals and connect to the internet free of charge.
Kind regards from Cologne,
Esko Rebstock - Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berchem
1 review
5 of 5 bubbles Reviewed 12 July 2012

Very nice hotel with aan excellent location in the center of cologne. Having to pay extra for Wifi unseen in this Class of hotel. Being à loyalty gold member rather dissapointed not Being awarded a room upgrade while online booking showed availability of upgrade rooms. Being loyal to Accor and still not getting avantages gives me the impression the à club loyalty program is not worth anything.

  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeterBerchem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esko R, Manager at Pullman Cologne, responded to this review, 23 July 2012
Dear PeterBerchem,

First of all I would like to thank you for your recent stay and your feedback. I am pleased that you had an enjoyable stay with us. Please accept my apology for the inconvenience caused regarding your membership. All of our Le Club members are highly valued customers to us and all Accor hotels worldwide.
Kind regards,
Esko Rebstock
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennington, New Jersey
Level Contributor
150 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 30 June 2012

I found this hotel while looking for train service at bahn.de to Salzburg, Austria from Cologne. There was a special price combined with a free 1-day welcome card to Cologne which had discounts for museums and free 1-day public transportation. The location of the hotel is so convenient; it is next to a remnant medieval city wall, 5 mins to Appelhofplatz an underground stop, 10-12 mins to schildergasse the famous shopping center and 13-15 mins to the famous cologne cathedral and the central train station. The breakfast buffet was plentiful with so many choices including made to order omelet. The cappuccino and espresso machine in the breakfast room is awesome. There is also free internet at the business room next to the receptionists. Don't forget to ask for a room with a cathedral view. There is also a glass elevator which gives a view of the city while going up. We did not eat at the roof top bar/restaurant but read reviews that it was nice but pricey. Only small negative thing was some construction near the hotel with a huge crane and bricks and debris. But since we were out of the hotel until sunset, it did not bother us. The hotel staff were very friendly. Our checkout was early in the morning and we were a bit sad that we could not enjoy the breakfast buffet; when we mentioned this to the receptionist, he ordered for 2 breakfast/lunch box which contained fruits and sandwich to take with us. Although this hotel did not post a star rating at the site, I would give it a 5 star rating for the king size room, amenities, location and free breakfast. I am keeping the address of this hotel in my phonebook and will stay here again if we go back to Cologne.

Room Tip: Ask for cathedral view.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank amynaadi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landstuhl, Germany
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 28 June 2012

Great location, situated within walking distance to major sites and downtown shopping area. The hotel was in great condition, rooms, and service were very good. The breakfast included was a delight because the food and choices were amazing. The hotel restaurant located on the top floor provided a beautiful view of the cathedral and city, but the menu was quite pricey. We opted to go all out with starters and a bottle of wine. Total price of dinner for 2 = €145,00 ! But we were on holiday so no real complaints. Parking price was a bit mad, but being in the heart of Koln, I don't think we had much of a choice.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveler_Helen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pullman Cologne

Property: Pullman Cologne
Address: Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln)
Phone Number:
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#3 Spa Hotel in Cologne
#4 Business Hotel in Cologne
#5 Family Hotel in Cologne
#5 Romantic Hotel in Cologne
#5 Luxury Hotel in Cologne
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Pullman Cologne 4.5*
Number of rooms: 275
Official Description (provided by the hotel):
The striking Pullman Cologne welcomes you to the center of this exhibition and media town, with its distinctive flair for artistic culture and Rheinischer joie de vivre. Enjoy the benefits of our exclusive location right in the heart of Cologne yet surrounded by calm, with stylish architecture, superb comfort and a distinguished ambience. The hotel offers the perfect setting for business meetings or gala dinners. ... more   less 
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Also Known As:
Pullman Cologne Hotel Cologne
Accor Cologne

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