We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3 people are viewing this hotel
Booking.com
US$133
View deal
Free cancellation until 27/10/21
Expedia.com
US$133
View deal
Free cancellation until 28/10/21
Trip.com
US$127
View deal
Free cancellation until 28/10/21
Hotels.comUS$133
PricelineUS$133
eDreamsUS$133
View all 19 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (2,262)
Filter reviews
2,262 results
Traveller rating
1,105
856
219
62
20
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,105
856
219
62
20
Show reviews that mention
All reviews glass elevator great hotel minute walk deluxe room shopping area quality hotel breakfast buffet hotel bar in december business trip mini bar main shopping visit the christmas markets nice breakfast central location modern hotel train station
Selected filters
Filter
Updating list...
36 - 41 of 2,262 reviews
Reviewed 15 October 2019 via mobile

The hotel is located close to the cathedral and almost everything else. The room way spacious and the junior suite has a bathroom and a half, which was so helpful when getting ready in the morning. The bed was extremely comfortable and the curtains kept the light out when needed.
The staff was an absolute delight, starting from housekeeping, to the breakfast staff and ending with the reception, Ms. C.Peters was kind, helpful and professional. I can sincerely say that we have not encountered anyone who was not great. The breakfast buffet was delicious and had a wide variety that it was sometimes hard to decide. The hotel provided us with bottled water daily and as much as we needed. If there was one thing i would change, that would be the shower door, which only covered half of the shower, so everytime we took a shower, some water spilled out. However, the hotel was an absolute dream and when in Cologne, i would gladly and most definitely stay there.

Date of stay: October 2019
Trip type: Travelled as a couple
3  Thank Mohammed H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this reviewResponded 18 October 2019

Dear MohammedHakim74,

first of all we hope you had a safe journey back home to Jeddah! Then we would like to thank you for your visit with us in Cologne and for giving such an amazing feedback regarding your stay.

It´s very very nice to read the compliments and of course we will share your kind words with the entire team, but especially with Ms Peters.

We all hope to welcome you back in Cologne and with us and in the meantime we send our best wishes to you and your family!

Best regards

Your Pullman Cologne team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2019

Thanks to all the staff at the hotel in all departments that made our stay once more so very pleasurable. When in Koeln one stays at the Pullman Cologne!

Thank you to all for your wonderful service and professionalism.

Esther and Gerard

Date of stay: September 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 1111Gerard
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this reviewResponded 17 October 2019

Dear Esther, dear Gerard,

it is such a pleasure to receive your great feedback and the whole team wants to give a thank back to you: Thank you for being our guests and for taking the time to write about your experience and to share it with all the Tripadvisor users.

We hope to welcoming you back in the future and send our best regards to Perth

Your Pullman Cologne team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2019

Date of stay: September 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this reviewResponded 13 October 2019

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 September 2019

The hotel is in walking distance to the main station, the Dom and the inner city. It is surprisingly quiet. Check was easy and helpful by a friendly trainee. Clean and comfortable rooms. Breakfast buffet reasonably priced - considering the freshly prepared omelets a steal.

Room tip: Ask for rooms with a view of the DomC
Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank KBK10437
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this reviewResponded 21 September 2019

Thank you very much, dear KBK10437, for choosing the Pullman hotel for your stay in Cologne and for taking the time to review. We are happy to read that you liked the location, the room and the breakfast and we all look forward to seeing you in the future.

Best regards to Berlin

Your Pullman Cologne team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2019 via mobile

Lovely hotel ideally situated to walk to quite a few of the main attractions. Close up the shops. Staff at reception were very friendly and helpful. Bar staff equally as friendly and nothing was too much bother.

Beds are extra large and comfy, but pillows were far too soft for my liking. Hotel supplies shower gel, shampoo, conditioner, body lotion so there is no need to travel with basic toiletries.

Rooms have complimentary water supplied daily and tea/coffee facilities.

Food at the hotel was excellent, good choice at breakfast and evening meal menu was awesome. Breakfast hours are the best out of all hotels I have visited, ends 10:30am Mon - Fri, 11:30am Saturday and midday on a Sunday.

The bar on the top floor offers lovely views of the city, but if you are on floor 9 and above you can hear the music from you room which wasn’t what we wanted at 2am.

Check in is from 3pm and check out is midday.

The only thing that stopped me from scoring a 5 was the housekeeping, they kept taking our spare key card, didn’t leave an extra towel as requested, and don’t know what a duster is as our room needed a good dust.

This would not stop us from using the hotel again as the rest of the staff etc made the stay for us.

Date of stay: September 2019
Trip type: Travelled as a couple
1  Thank Jule0902
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this reviewResponded 14 September 2019

Dear Jule0902,

thanks for staying at our hotel during your visit in Cologne and for sharing your experience on Tripadvisor.

It is a pleasure to read how satisfied you have been especially with the room and the breakfast. Please be also assured that we will discuss your feedback regarding the music and the housekeeping department within our team. We are sure that we will better serve you in the future and it´s nice to read that the mentioned points will not stop you from using our hotel again.

Please let us know directly if there is anything what we can do for you in the future.

Best regards

Your Pullman Cologne team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews