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“5 star in Cologne but watch out for the old wing with Dom view”

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Excelsior Hotel Ernst
Ranked #2 of 263 Hotels in Cologne
Certificate of Excellence
Reviewed 16 March 2013

A nice 5-star oasis at the foot of the Dom away from all the activities in Cologne but still at the heart of it. We were at the front with Dom view at quite a good two-day rate during weekdays. But the room(s?) in this part of the hotel were dated, going back to the 80s. Breakfast very nice but did not bowl us over. Downstairs Bar is a hit though if you like an all-lacquered-oak American style bar with great bartending. Those were our finest hours in the hotel. Rooms at the far back are allegedly fully renovated but without Dom view. Latter is not a problem as you can't escape Dom views wherever you are in Cologne anyway.

Room Tip: Ask for the fully renovated ones.....
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  • Stayed: January 2013, travelled as a couple
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1  Thank Hendrik V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 15 March 2013

I can't imagine a finer hotel in all of Cologne. It really wa a wonderful experience staying at this grand establishment. We chose a junior suite for myself, my husband and our 10 year old daughter. The room was lovely, large, well lit and had all the amentities you could ask for. The free mini bar which was replenished twice a day consisted of juices, sparkling and still water, and of course, Kölsch. There was also a menu for every type of pillow you could ever imagine. My daughter chose a horse hair pillow just for the fun of it and it was there for evening turndown. The hotel itself is in a wonderful area. It is located directly across the street from Dom Cathedral and if you are there for the Christmas markets you are a five minute walk from the doorstep to the entrance. There are wonderful restaurants next door or across the street including, Früe am Dom and Gaffel Haus to name a few. The shopping mile and the train station are also just a few minutes walk from the hotel making everything easily accessible. We will definitely return to Cologne one day and this is the only place I will stay....We have been completely spoiled!

Room Tip: Join the Leaders Club (there is a fee) and book through their website for free room upgrades, wifi a...
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  • Stayed: November 2012, travelled with family
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Thank melzyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2013

My one night stay at the Excelsior Hotel Ernst was faultless. This is a classic, old-style 5 star hotel. Service is impeccable without being over the top. The rooms are large and immaculately clean with quality fittings and furnishings. They don't make hotels like this any more. Very conveniently located right next to the Cologne central station. Price was very reasonable (and certainly much better value than similar standard hotels in Australia. They could learn a thing or two...). Highly recommended

  • Stayed: November 2012, travelled on business
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Thank greece0907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2013

i loved staying here, the large suites are a treat and feel very special, under floor heating in the bathroom in the midst of snow storm was a bonus and as was sumptous breakfast buffet. Reception was smooth and solicitous and the free minibar a welcome change.

Stayed: March 2013, travelled on business
Thank JamesHAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2013

This hotel is simply wonderful. From being met at the train station, reception staff, fabulous breakfast, spotless rooms . Everything was excellent. I've travelled the world and stayed in some lovely hotels but this is the Best hotel I've ever stayed in.

  • Stayed: March 2013
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1  Thank EnglandJenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2013 via mobile

It was my first stay and I thoroughly enjoyed it. The hotel is 200 m from the main railways station, behind the Dom Cathedral. Arrived very early from overseas, I was offered a temporary room to shower prior to actually checking in.
Rooms are superbly appointed, including free minibar and expresso machine, free wifi.
Spa facilities small but OK for a proper work-out and relaxation.
Restaurant is good, although service a bit slow (breakfast & lunch) in my own view. As a conclusion, every staff member makes you feel very comfortable in this hotel. I felt very good there, congrats to the Management.

  • Stayed: February 2013
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Thank JC64Madeira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2013

Amazing location, clean and comfortable rooms (great walk in shower!) - lovely hotel staff (especially at the front desk) & free mini bar.

Some of the hotel is very dated - and I think they're trying to keep the '50's feel'. The bar lacked atmosphere, no iron in room (due to fire hazard) and the breakfast was extremely overpriced and quite average.

  • Stayed: February 2013, travelled as a couple
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Thank lucyloooooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Excelsior Hotel Ernst

Address: Trankgasse 1 - 5, 50667 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Luxury Hotel in Cologne
#2 Romantic Hotel in Cologne
#3 Family Hotel in Cologne
#3 Business Hotel in Cologne
Price Range: £147 - £490 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Hotel Ernst 5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Excelsior Hotel Cologne

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