Despite my last review's complaints about the WiFi we chose to stay here again because the Hotel itself is so good. The WiFi this time worked perfectly but is still chargeable which is a pet hate of mine in this day and age but to balance it out the minibar is free !!
This really is a great Hotel. Perfectly situated 1 minute from the train station and just across the road from the magnificent Dom cathedral.
I cannot fault the staff, they really are exceptional with special praise for the Concierge. Nothing is too much trouble and they organised everything we needed without any drama.
I think that next time we stay I'll try and get a rate with breakfast included. The buffet breakfast is excellent but fairly expensive especially when teenage son barely eats !!!
Many hotels claim to be 5 stars but not all achieve it on a daily basis.......The Excelsior Hotel Ernst certainly does.
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- Also Known As:
- Excelsior Hotel Cologne