Stars or no stars, there are several basic expectations that this hotel did not meet.
First, directions to the hotel - the hotel suggested that one could see the hotel from the Hansaring subway station - this was not true, and in hindsight, probably not advisable for a lone woman to walk at night from the station. At night, it was also difficult to see exactly where the hotel is in this business park area.
Power sockets: they shut off once the lights are switched off - would be difficult to charge any mobile devices that everyone carries around these days.
Good point: the room had tea/coffee facility, a definite rarity for hotels in Germany.
Breakfast: service was reasonable but the atmosphere of a market place, it made me think perhaps a tourist group was in? Not exactly what one would expect from a business hotel.
The room was fine, but that is expected. The air ventillation system extremely loud and cannot be turned off, sleeping might be an issue for light sleepers.
Cleaning staff - the hotel obviously has no clear system, the cleaning staff wanted to come into my room on the day of check out when I have not yet checked out, and it was way before check out time. Very unprofessional.
- Official Description (provided by the hotel):
- The NH Collection Koeln Mediapark is located in the city center of Cologne, in the MediaPark close to the Cologne Tower.The modern building by architect Jean Novel with view over the Mediapark Lake is only 15 minutes walk distance from the city centre with its famous Dom. Public transportation is a few steps away, providing easy access to the city's various sights and attractions. Also by car the NH Collection Koeln Mediapark can be reached easily from the motorway. Numerous parking spaces in a public parking area are available, follow signs NH Collection Koeln Mediapark. The hotel has 217 rooms, including 2 top-floor suites, which get fantastic views across the lake towards Cologne cathedral. The rooms are friendly and modern with spacious bathrooms with rain shower. In all rooms you have a Nespresso machine and tea and coffee making facilities available. The beds are with comfortable high mattresses. In our modern restaurant we serve international and regional kitchen.Early bird breakfast and late riser breakfast on the weekend is available. There's also a gym, complete with steam bath and sauna. ... more less
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- Also Known As:
- Nh Hotel Cologne
- Media Park Nh Hotel