We stayed at the hotel in April; it was a brief stopover in Cologne. The hotel is very centrally and conveniently located; it is next to the station and the cathedral and just a stone's throw from the restaurant and bar district. The hotle building is pretty ugly but the rooms have been refurbished very tastefyully. Our room was spacious, beautifully decorated and the bathroom was excellent. We had a very comfortable night's sleep.
We are both Hilton Honours members and we had booked the hotel through them. Unlike many Hiltons we did not receive anything special for being a preferred customer but this did not make great difference. We have two issues with our stay:
During ourstay there was a major sfaety issue with the lifts. This meant that they were not functioning and as we had to carry our luggage, this was not a pleasant experience. The checking out was an unpleasant experince. We had to queue for a very long time - nearly 30 mins and as a consequence of this we nearly missed our train to the airport. I do not know whether they were short staffed or not but the queue, which was not very long, was moving terribly slow.
In conclusion this is a functional and clean hotel when the lifts work.
- Official Description (provided by the hotel):
- Situated in the heart of downtown Cologne, the Hilton Cologne hotel is ideally located for the Cologne business district and for some of the city’s most popular tourist attractions. Boasting contemporary style in a istoric setting this Old Town hotel allows guests to make the most of their stay in the city.Stay connected to friends, colleagues and the wider world through the business center and WiFi access. After a busy day in Cologne you can find an escape in the fully equipped fitness center. ... more less
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- Also Known As:
- Hilton Cologne Hotel Cologne
- Hilton International Cologne
- Cologne Hilton International