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“Excellent”
Review of Hilton Cologne

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Hilton Cologne
Ranked #23 of 260 Hotels in Cologne
London, England, United Kingdom
Level Contributor
82 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Excellent”
Reviewed 6 December 2013

A group of us stayed here for a conference; the hotel is in a great location about a minute's walk from the main station and the cathedral.

Well appointed rooms, bathrooms range from well-sized to cavernous depending on which room you get. Hiltons tend to be a bit boxy and samey, so this was all a nice surprise. Beds have the perfect combo of solid mattress and cloudy soft pillows (I like to sleep...!). Showers are powerful, nice toiletries. Always plenty of room to sit at breakfast; all the usual hot & cold food, plus you can get omelettes and waffles made to order which is nice.

Staff are friendly and accommodating, particularly in the bar area, which was a good relaxed place to sit. Bar food limited but good quality.

I didn't pay so obviously the value was outstanding ;) but would absolutely stay here again regardless.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AET_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Cologne, Manager at Hilton Cologne, responded to this review, 13 December 2013
Dear AET_13,

First of all I would like to thank you very much for having taken the time to share your impressions and experiences regarding your recent stay with us.
It is great to see that you fully enjoyed your time in Cologne and have had a pleasant stay with us.
Thank you very much for such an amazing feedback.
Please be assured that I will pass your comment on to our whole team.
Dear AET_13 it would be our pleasure to welcome you back, hopefully soon.
Best regards,

Katharina Scherff
Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Amsterdam, The Netherlands
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 December 2013

This is my third Trip to this Hotel and the location could not be better, so close to everything and yet just a little off from the noise. I also have to admit that the staff were top in the service they provided. Especially at the Front Desk, I only wish I could remember her name. Breakfast was also pleasant and room was kept clean, despite the fact that we had a puppy with us who tried to keep it dirty. Yes there is an extra charge of dogs, but why not...they can be a little more hair for cleaning than an average human. Thanks Cologne for another wonderful stay during the Christmas Markets.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blaine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Cologne, Manager at Hilton Cologne, responded to this review, 13 December 2013
Dear Blaine H,
Thank you very much for your nice feedback.
It was our pleasure to have you and your little puppy with us.
I am more than pleased to read that you enjoyed your stay at our hotel and had a great time at the Christmas Markets.
Our whole Hilton Cologne Team whishes you a Merry Christmas and a happy New Year.
I am looking forward to welcome you and the little fluffy back soon.
Best wishes,

Katharina
Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lodz, Poland
Level Contributor
199 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 4 December 2013

Hilton Cologne is situated just 200m from the main train station and 400m from the dome. Perfect place if you want to visit the city. Easy access with train or U-bahn. With the car if you have navi system it's easy as well. Quiet street and the rent-a-car at the lobby gives you a possibility to travel further with no searching for a car in the city.
Very good breakfests and nice bar.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mikelos_pl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Cologne, Manager at Hilton Cologne, responded to this review, 13 December 2013
Dear mikelos_pl,

thank you very much for your nice review.
We are pleased to read that our location met all your expectations.
It would be our pleasure to welcome you back very soon.
We wish you a nice Christmas time and a good start into 2014.
Best regards,

Katharina Scherff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 December 2013 via mobile

Eighth visit to Cologne for the Christmas markets. Usually stay in the Dorint but this was €100 cheaper. Excellent breakfast and although disappointed to have a disabled access room this was actually a benefit as we had a wet room rather than a bath. A little further from the markets and main shopping areas but easily walkable. Great cocktails in the ice-bar!

Stayed November 2013, travelled with friends
Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Cologne, Manager at Hilton Cologne, responded to this review, 12 December 2013
Dear David W.

Thank you very much for choosing the Hilton Cologne for your yearly stay in Cologne.
We are delighted to read your very nice review.
I am more than happy that you had an enjoyable stay with us.
It would be our pleasure to welcome you soon again to Cologne and our house.
Best wishes,

Katharina Scherff
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 December 2013

Fantastic weekend for our first visit to Cologne.
The hotel was easy to find when exiting the main station. We were warmly greeted at reception and we asked if we could drop our bags and go off as we were really early for check in, But we were told that our room was ready for us and after filling in a form we were directed to our room on the second floor. The young man on reception ( Paul Thompson ) dealt with us both swiftly an professionally. The room was ample for our needs and it was absolutely spotless. There was a room safe, an iron, tea and coffee, a large flat screen tv with at least 15 English speaking channels, a radio alarm and a large arm chair to relax and watch the tv. The bathroom had a walk in shower and everything you could possibly need for a weekend break.
We did not use the bar or restaurant but they both looked very nice. We did find a bar just 50 yards along from the hotel called Dominiker which served the local Kolsch beer for 1.60 euro ( the cheapest we found all weekend ) and it had a good mixture of tourists and locals.
Another place we found was the Fruh brauhaus which served both excellent Kolsch and food.
As the weather was not to bad we decided to walk everywhere and must have covered at least 30 miles over the weekend.
For breakfast on both mornings we found a lovely restaurant behind a pattiserie called Café Riese which is on Schildergasse very near NeuMarkt and I can highly recommend either the Bacon and eggs or the Café Riese Fruhstuck which was a mixture of meats, cheeses, eggs, rolls, breads, fruits and a slice of water mellon and Palma ham, excellent value for 7.90 euros.
We visited Cologne for the Xmas markets and visited the 4 main ones although they are all very similar and the goods on sale were quite expensive, also on the Saturday night the market at the Dom was absolutely heaving and you could not move.
Cologne is a very beautiful city and south of the river is a tall building ( Koln Triangle ) with a viewing platform with fantastic views over the city.
All in all a brilliant stay and if the price was right ( we got a special rate ) we would definitely stay at the Hilton again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PaulNSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Cologne, Manager at Hilton Cologne, responded to this review, 12 December 2013
Dear PaulN Surrey
First of all I would like to thank you very much for having taken the time to share your impressions and experiences regarding your recent stay with us.
I am more than pleased to read that we met your expectations and you had a most pleasant stay at the Hilton Cologne.
Our Trainee Paul Thompson is very happy about your very nice feedback.
Such comments are a great motivation for all of us.
Thank you again for the brilliant review.
We are looking forward to welcome you back soon to Cologne and our hotel.
The whole Hilton Cologne team wishes you a nice pre- Christmas time and a happy new year.
Best regards,

Katharina Scherff
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomfield Hills, Michigan
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 2 December 2013

Caution: We stayed in Room 327 and in the wee hours of the morning we got A LOT of delivery/garbage removal noise. This hotel has convenient, attached, heated underground parking with space sufficient for large cars, but not cheap at 28 euro/night.
It's a modern, soulless city-centre hotel without too much ambience. It was busy with conventions during our overnight stay. The hotel is not in the old town, but an easy walk to the cathedral and historic areas.
The rooms were average/spot on for what you would expect of this grade/price hotel. Room was of adequate size, the bathroom was very nice--large shower and vanity. It was a good stop enroute, but not a "destination" hotel. The compact, historic district has lots of restaurant and bar options and is thronging at the weekend with tourists and locals alike.

Room Tip: Caution: We stayed in Room 327 and in the wee hours of the morning we got A LOT of delivery/garbage...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vballfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strasbourg
Level Contributor
137 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 29 November 2013

Perfect to visit cologne, close to the dome, the Christmas market. Excelent for busines meetings and offsite events.Team is outstanding and professional in all areas. Meal excellent, breakfast as always by Hilton top class.
Room was very clean, bed perfect standard, no issue at all.
Bad point for the wellness open only from 11am to 10PM and not realy nice. In the groundfloor, the roof is the concrete of the building with all pipes and power cables..no music, no ambiance at all. Positive is that you can go there at any time it is nearly just for you.
Negative: 20 Euros for the internet acces is a shame. It is the normal price for a month....

Room Tip: In floor 4 or 5 with view to the dome and the train station.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nieves67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Cologne

Property: Hilton Cologne
Address: Marzellenstr. 13-17, 50668 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Region: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Cologne
#13 Family Hotel in Cologne
#19 Luxury Hotel in Cologne
#19 Romantic Hotel in Cologne
#21 Business Hotel in Cologne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Cologne 4*
Number of rooms: 296
Official Description (provided by the hotel):
Situated in the heart of downtown Cologne, the Hilton Cologne hotel is ideally located for the Cologne business district and for some of the city’s most popular tourist attractions. Boasting contemporary style in a istoric setting this Old Town hotel allows guests to make the most of their stay in the city.Stay connected to friends, colleagues and the wider world through the business center and WiFi access. After a busy day in Cologne you can find an escape in the fully equipped fitness center. ... more   less 
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Also Known As:
Hilton Cologne Hotel Cologne
Hilton International Cologne
Cologne Hilton International

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