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“great location”
Review of Hilton Cologne

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Hilton Cologne
Ranked #18 of 263 Hotels in Cologne
Certificate of Excellence
Reviewed 20 June 2014

This hotel has a great location central to the cathedral and the train station as well as views of the Rhine. As with all Hiltons, the inside is of course very nice and clean. We were upgraded to a suite, which was spacious and very comfortable. Only downside is that if you want internet in your room it is quite expensive (20 euros), unless you are a silver rewards club member or greater (I have "blue" status) otherwise you have to go downstairs to the lobby.

  • Stayed: June 2014, travelled as a couple
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Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Cologne, Manager at Hilton Cologne, responded to this reviewResponded 23 June 2014

Dear Sarah P,

Greetings from Cologne!
We would like to thank you very much for your great review on Tripadvisor.
It is our pleasure to read that you fully enjoyed your stay with us and had a great time in Cologne.
We are looking forward to welcome you back soon.

Best regards your Hilton Cologne Team

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708 - 714 of 2,211 reviews

Reviewed 15 June 2014

Stayed there for one day/night while visiting a friend. Nice central location just few steps from the main train station.
The room was clean although smaller than I expected.
No executive lounge, which was a bit annoying, as I arrived on an early flight before my room was available.

  • Stayed: June 2014, travelled solo
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2  Thank baghli2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Cologne, Manager at Hilton Cologne, responded to this reviewResponded 17 June 2014

Dear baghli2000

thank your for your recent stay at the Hilton Cologne and for sharing your feedback on Tripadvisor.
I am pleased to hear that you liked the Hotel and its location.
We would be more than happy to have you with us whenever you are travelling back to Cologne.
Best regards,

Katharina
Guest Relation Manager

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Reviewed 13 June 2014

We were are party of four and stayed at the Hilton for two nights. On arrival both of our rooms were upgraded to deluxe rooms - a good start! The staff on reception were very helpful and friendly. My parents had room 607 which was very large and light, with a side view of the Dom. My husband and I had a smaller room on the other side of the building, with no view, but it was fine. The bed was comfy, enough storage space, decent bathroom.

We didn't eat at the hotel at all. The price for breakfast was 27€ each and we don't eat big breakfasts so it didn't seem like a good option for us. There are plenty of cafés close by. We did have a few nightcaps at the bar and the service was very friendly.

The location of the hotel is great in some ways but not so good in others. It's very close to the cathedral and train station but it isn't the nicest of walks to the old town. We felt perfectly safe at all times but it just wasn't that pleasant a walk. Although it is the other side of the river I prefer the location of the Hyatt. However, the Hilton is a lot more reasonably priced (when booked through Expedia).

If returned to Cologne I would consider staying here again as the staff were so friendly, the rooms were good and it was very reasonably priced.

Stayed: June 2014, travelled as a couple
Thank cakestin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Cologne, Manager at Hilton Cologne, responded to this reviewResponded 17 June 2014

Dear cakestin

thank you for choosing the Hilton Cologne for your recent trip to Cologne.
I am very thankful for your nice comment on Tripadvisor.
This is a great feedback and we are pleased to hear that you had a nice stay with us and a good time in Cologne.
It would be our pleasure to welcome you back next time you are coming to our nice Dom city.


Best regards,

Katharina
Guest Relation Manager

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Reviewed 13 June 2014

A good example of the hilton group. In a central location in Cologne - skipping distance to the Dom and Central Station.

Excellent breakfast with a chef to make you an omelet, as well as all the usual you might expect.

We went for a junior suite: worth it if you are here for a few days.

Car parking expensive at Euro 29/day.

  • Stayed: June 2014, travelled as a couple
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Thank The_curious_limper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Cologne, Manager at Hilton Cologne, responded to this reviewResponded 17 June 2014

Dear the_curious_limper

thank you very much for your nice feedback on Tripadvisor.
Whit joy I read that the Hilton Cologne fully met your expectations.
It was our pleasure to be your host and we are looking forward to welcome you back soon.

Best regards from Cologne,

Katharina
Guest Relation Manager

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Reviewed 12 June 2014

The location is spectacular, literally a block away from Cologne Cathedral and Cologne Central Station. Tons of eateries/shops in the immediate area and an there's an enormous street mall just up the street past the train station. The property seemed well kept , and the room was very nicely appointed. There was no tub although the property does have rooms with a tub available. There are two buildings which house rooms; we stayed in the first/original building. The second building is likely newer and had most of the modern resort stuff. Our bed was a small twin, though kings are available at a bit of a premium, which we will definitely spring for next time around. Although free wifi was advertised, we only received a paid connection within the room, which was very pricy. I did not check to see if there was a free signal in the lobby, but we did use the business center quite a bit (their computers were painfully bad, and I heard numerous complaints regarding them in the time we spent there). The last oddity was that someone saw fit to begin hammering away in the hallway directly in front of our door (a wall shelf was being replaced I think) at around 7:30 AM... seriously? All in all though, the hotel had little to complain about in terms of the actual room, and the property overall was excellent- especially the location! If we can nab another heavily discounted rate the next time we are in Cologne, we'll definitely be staying at the Hilton Cologne again.

  • Stayed: May 2014, travelled as a couple
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Thank JoshandIssa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Cologne, Manager at Hilton Cologne, responded to this reviewResponded 17 June 2014

Dear Joshandlssa

thank you very much for staying at the Hilton Cologne and for sharing your feedback on Tripadvisor.
We are always happy to receive feedback from our guests, since this help us in pinpointing strengths and weaknesses in the hospitality and service we are providing.
I am pleased to read that even though you had some small circumstances, you would stay with us again.
It would be our pleasure to be your host for your next trip to Cologne.
Next time we give our best to make your whole stay perfect.


Best regards,

Katharina Scherff
Guest Relation Manager

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Reviewed 11 June 2014

Nothing beats the proximity of the Cologne Hilton when vising Cologne. Except only one thing: The customer service. I highly recommend this hotel to anyone that wants the best experience and overnight stays while in the vicinity.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Sergio K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Cologne, Manager at Hilton Cologne, responded to this reviewResponded 16 June 2014

Dear Sergio K
Thank you very much for sharing your great feedback on Tripadvisor.
We are more than happy to see that you had again a pleasant stay with us.
Our entire Team is looking forward to welcome you back in Cologne and our hotel.
Best regards,

Katharina
Guest Relation Manager

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Reviewed 9 June 2014

Been at this Hotel for a business trip in Germany and stayed for 2 nights.
The rate was apropriate. Great location, just next to the railway station no need for taxi.
The room was a goog and spacious one, however th bath room was too small. the bathtub was too narrow and showering was a problem...water all over the place.
the bar was ok but the staff should know how to prepare a better gin & tonic especially if you ask for a premium Gin.
Great Breakfast. Did not have the chance to visit the IceBar...
Nearby there is an array of restaurants for all pockets

Room Tip: please ask for an upgrade
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  • Stayed: May 2014, travelled on business
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Thank Paulo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Cologne, Manager at Hilton Cologne, responded to this reviewResponded 11 June 2014

Dear Paulo M,

thank you for your feedback on Tripadvisor.
Great to read that the location was convenient for you and you did not have to use a taxi.
Please be assured that I will pass your comment on to our Bar Manager, she will train her team again to avoid such mistakes in the future.
Next time you should also visit our famous Ice BAR, they have nice and fancy cocktails too.
Dear Paulo M, it would be our pleasure to welcome you back again in Cologne and our hotel.

Best regards,

Katharina
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Cologne

Address: Marzellenstr. 13-17, 50668 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Region: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Cologne
#14 Luxury Hotel in Cologne
#19 Romantic Hotel in Cologne
#21 Business Hotel in Cologne
Price Range: £87 - £386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cologne 4*
Number of rooms: 296
Official Description (provided by the hotel):
Situated in the heart of downtown Cologne, the Hilton Cologne hotel is ideally located for the Cologne business district and for some of the city’s most popular tourist attractions. Boasting contemporary style in a istoric setting this Old Town hotel allows guests to make the most of their stay in the city.Stay connected to friends, colleagues and the wider world through the business center and WiFi access. After a busy day in Cologne you can find an escape in the fully equipped fitness center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Hilton EMEA, Expedia, Hotels.com, Ebookers, HotelsClick and 5viajes2012 S.L. so you can book your Hilton Cologne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cologne Hotel Cologne
Hilton International Cologne
Cologne Hilton International

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