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Hotel Mondial am Dom Cologne MGallery by Sofitel
Ranked #22 of 261 Hotels in Cologne
Certificate of Excellence
GreenLeadersBronze level
Ruddervoorde, Belgium
Level 5 Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Comfy hotel”
Reviewed 20 February 2014

It's a perfect hotel for a short getaway. Rooms are not that big, but it's okay. Unfortunately, we didn't have any view as we got a room on the first floor and we only saw a small garden.
They provide Rituals bathing products which is for me a plus, as I'm a big Rituals fan.

But I must admit that their breakfast is excellent, which is a good start of the day!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Haissi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review, 25 February 2014
Dear Haissi,

thank you so much for your feedback.
Obviously we have rooms with the cathedrale view, those rooms are in the Superior categorie, they are - due to availbility - bookable through all channels or even upon check in with the receptionists and include not only the view but complimentary Nespresso machine, complimentary minibar and high speed wlan.
You can be happy tp find Ritual amenites in all our rooms!

Greetings from Cologne
Vera Mueller
Front Office Manager
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (82)
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English first
Antwerp, Belgium
Level 5 Contributor
55 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 19 January 2014

First and foremost: if you look for a real MGallery experience, don't choose this hotel. Although prefectly situated next to The Dome, it has nothing special to offer. Yet another example how Accor deals with old hotels, which don't meet high standards anymore (check the MGallery in Frankfurt!).
Check-in was quick and we had luck that our room was ready at the time of arrival (which was round 16:00). Many guests had to wait in the lobby to get their rooms (odd if you consider the class of the hotel).
The room itself, and I am gonna echo some other reviewers, was small. Packed with many things, gave us rather claustrophobic impression. On the bright side it was very clean.
We didn't take breakfast, 'cause the price (25 EUR!!!) is quite RIDICULOUS. Ask yourself if you can really eat so much food for breakfast to justify spending this amount of money.
There are so many bars and little restaurants around that one can easily find something to eat first thing in the morning.
I read in many reviews that the lifts are working slow. IT IS TRUE. You really need to be patient to cope with that....

So, if you love to splash out and pay a bit through the nose, this is a hotel for you.
As far as I am concerned, I am gonna choose another place sleep next time I visit this beautiful city.

Room Tip: If you take a twin room, don't be surprised by lack of space.
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pitbulltje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review, 20 January 2014
Dear Pittbulltje,

thank you for your feedback. I am sorry that we did not meet your expectations while staying with us. MGallery hotels are hotels that have a unique point of sale, which is here our location. Yes our Classic rooms are not the biggest ones with 14-16qm and buffet breakfast costs €26,-. Certainly you can book a more spacious deluxe room and if you add your breakfast to your online reservation there is a special deal on our website to join breakfast for only €4,80.
I am sorry we were not able to offer this information beforehand.
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Southern Wales, United Kingdom
Level 4 Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 January 2014

Visited cologne for Christmas markets and since our usual hotel was being refurbished we decided to stay at Mondial.
The location of this hotel is excellent, central to all attractions and restaurants. It is within easy walking distance of the Cathedral and main shopping areas.
The receptionists were extremely friendly, knowledgeable and friendly and our room, with a view of the Cathedral was clean, comfortable and well stocked with coffee/tea facilities and good class toiletries.
I would, with confidence, recommend this hotel for both leisure and business.

Room Tip: Ask for room with view of Cathedral
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cliffie_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review, 20 January 2014
Dear Cliffy_9,

thank you very much for your feedback. We are looking forward to welcoming you again by the end of this year for the Christmas Market.

Vera Mueller
Front Office Manager
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London, United Kingdom
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 January 2014 via mobile

You could not ask to be better located. The hotel overlooks the cathedral, and is less than five minutes walk from the Rhein, the Altstadt and the main shopping streets.

The place was sold to me as a five star hotel. It was a very good hotel, with helpful, friendly service. But expect more of a four star feel. The room we had was really quite poky though very well appointed, and there is a notable absence of the little extras that "make" somewhere five star. We paid a reasonable three star sort of price, so that was fine, but list prices are very high and these wouldn't be worth paying.

Additional bonuses to mention: lovely, if compact, bathrooms with wet room style showers and luxurious toiletries. And range of UK channels including BBC and ITV - 1&2 on both. Bedroom safe was more than large enough to take a laptop. Free mineral water every day.
Bathrobes provided (one by default, two on request). Tea, coffee, kettle all in room too.

Breakfast is a whopping €25 per person per day, but there are plenty of places nearby. Try particularly Café Scholl - http://www.cafe-scholl.de/en/breakfast.html - and Café Jansen, a part of the Fassbender chain, at Obenmarspforten 7.

I would certainly stay here again providing the rate was right.

Stayed December 2013, travelled as a couple
Helpful?
Thank S0uthlondontraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review, 20 January 2014
Dera S0uthLondonTraveller,

thank you very much for your feedback.
If you are looking for our best prices please see our promotions online. Few times a year we offer 3=2 packages including breakfast. Do not hesitate to contact us directly if you have a date in mind.

Sincerely,
Vera Mueller
Front Office Manager
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Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 January 2014 via mobile

Great Location, good parking. The only difference between a superior room and a standard room is a view and a nespresso machine. They don't even leave a kettle if you are tea drinker in the superior room. Breakfast was good.

Stayed December 2013, travelled with family
Helpful?
Thank TravelingBoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review, 20 January 2014
Dear TravelinBoon,

I hope you enjoyed your stay with us especially the view to the Dom, that Köln is known for. Superior rooms include free minibar and high speed wlan as well as the Nespresso machine, I am sorry if we forgot to explain that upon check in. Certainly we lend not only a kettle but a proper tea station, please do not hesitate to contact reception with any matters.

Kind regards
Vera Mueller
Front Office Manager
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Basildon, United Kingdom
Level 5 Contributor
90 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 7 January 2014

i stayed here for business for 4 nights and can say the hotel is good, staff very helpful and the breakfast selection was amazing.
Amazing location, as you walk out the Dom is right in front of you, and the main square is 2 minutes away.
The only downside for me was the room was a bit small, but would stay here again.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vera_Mueller, Front Office Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review, 20 January 2014
Dear Dave N,

thank you for your feedback.
We are lookinf to welcoming you back, once you are in the city for business or even for pleisure.

Kind regards,

Vera Mueller
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Mondial am Dom Cologne MGallery by Sofitel

Property: Hotel Mondial am Dom Cologne MGallery by Sofitel
Address: Kurt-Hackenberg-Platz 1, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel )
Phone Number:
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Green Hotel in Cologne
#17 Family Hotel in Cologne
#18 Luxury Hotel in Cologne
#22 Business Hotel in Cologne
#38 Romantic Hotel in Cologne
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hotel Mondial am Dom Cologne MGallery by Sofitel 4.5*
Number of rooms: 203
Official Description (provided by the hotel):
The Superior Hotel Mondial am Dom Cologne MGallery by Sofitel is located in the heart of the old town. Cologne Cathedral, the Rhine, the exhibition center, the shopping streets, a host of museums and other attractions are only a stone's throw away. The hotel has 203 elegant rooms, including 6 Junior Suites, 5 meeting rooms and a ballroom (1981 sq. ft. [184 sq. m]). In the "Reissdorf im Mondial" you can enjoy regional dishes and draft beer in the setting of a modern, Cologne brewery with a spectacular view of the cathedral. ... more   less 
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Also Known As:
Sofitel Cologne
Accor Cologne Mondial Am Dom
Cologne Sofitel

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