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Hotel Cristall
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All reviewscomfort roomtrain stationmain stationquiet sideminute walkair conmini barreception staff aresingle duvetsdecent breakfastconvenient hotelthe ground floorhotel barbreakfast roomstayed here for nightskoln hbfvisiting cologne
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Reviewed 18 August 2012

We booked two nights via Booking.com and it didn't say it's a poor room with no air-conditioning. It was very hot in the room in mid August, and what's worse, the room was very close to railway and slip roads so we could hear all the noise of trains and cars all night long. My husband and I didn't sleep fore more than 3 hours because of the heat and noise. For the second night we asked for a fan and it did help to cool down, but then lots of flying bugs appeared on the walls (see pictures). There were dead bugs on our white sheet and looked really nasty. We couldn't move to another room because the hotel was fully booked, so as the hotel staff said. They even told us the bugs wouldn't bite so we could (and should?) only bear with it. The facilities in the room were also very poor; there wasn't even a coffee maker. Hotel Cristall is totally not worth the money. Be careful and don't be fooled by the fancy pictures they have on Booking.com.

Room Tip: Do not trust the cheapest rate of Hotel Cristall on Booking.com because it gives you the oldest and worst room of the hotel. Pay more to select an air-conditioned, quieter room or you will definitely regret it.
  • Stayed: August 2012, travelled as a couple
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3  Thank alexty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2012

Modern hotel,clean, comfortable,good breakfast. The noise from the passing trains and cars was terrible during the day,but somehow,I had a best sleep during my trip - the pillow was soft! The hotel is very close to Dom, station,restaurants and all other tourist stuff.

  • Stayed: August 2012, travelled with family
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Thank Nadya W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2012

Booked through Expedia at last minute as the originally booked Marriott let me know that it's changing management. Didn't have too much expectation as the rate is very good. The room was indeed noisy as some of the comments suggested, as I was given a small room directly facing the traffic. To make it worse the aircon wasn't quiet either. The room facility is otherwise fine but no kettle. Breakfast is actually pretty decent. The location is unbeatable for a short distance away from train station. Overall not much else to complain but avoid noisy rooms at any cost.

Room Tip: Rooms not facing the main traffic might be quieter.
  • Stayed: August 2012, travelled as a couple
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Thank Chen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2012

Renovated Hotel. Modern fancy decor. Friendly competent staff. Located perfectly in relation to the station, cathedral and shopping. We got a large room at the top with sloping walls. Very clean and nice. Absolute top class rated in relation to price

  • Stayed: June 2012, travelled as a couple
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Thank CopenhagenShi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2012

Nice modern hotel. My room and bathroom were clean. The bed could have been a bit more comfy though, but it was fine for a few nights. I requested a room at the back of the hotel and it was quiet. Some of the rooms in this hotel are nearer a main road.

The breakfast buffet was included in the price and there was a lot of choice from cereals to cheese, eggs, freshly prepared fruit and juices.

I would use this hotel again.

Room Tip: Ask for a room at the rear of the hotel
  • Stayed: February 2012, travelled on business
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1  Thank jayne h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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