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“excellent, well run and clean hotel” 4 of 5 bubbles
Review of Hotel Cristall

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Hotel Cristall
Ranked #46 of 262 Hotels in Cologne
Wigan
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“excellent, well run and clean hotel”
4 of 5 bubbles Reviewed 5 August 2014

The hotel is in a quiet part of town not too far from the main train station
The hotel is clean, average breakfast with very pleasant and helpful staff
In my opinion this hotel represents very good value for money
The rooms are clean and furnished to a modern standard
I would return to this hotel if staying in Cologne in the future

Room Tip: Just email in advance for a loft room which are very spacy
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WiganChris1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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646 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Norwegian first
  • Portuguese first
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English first
Berkley, Michigan
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

Location was excellent-very close to the train station and walking distance to the main parts of town. However, being close to the train station does bring a certain amount of noise with it, but you won't hear it if you close the window, which you can do because they have AC! Beds reasonably comfortable, room is usual size for European hotels. The best was the staff. We were greeted by Sabrina, who was very helpful and gave recommendations in excellent English. The elevator did not work, but she made up for it by giving us the minibar for free! This was not necessary but certainly welcome! Above and beyond service in my opinion.

Room Tip: Ask for one on the top floor and away from the trains
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 27 July 2014

Location was very good. The breakfast was exceLlent with so many different choices. The front desk staff were very courteous and helpful. It was close to train station and the Dom. Definitely recommend this hotel and will stay there when I return to Cologne.

Room Tip: Great breakfast and very close to main area.
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  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lvtraveller1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laois
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

Great hotel, only 5 minutes walk (if you go in the right direction) from the Haupt Bahn. We had a great first experience, with an extremely friendly, knowledgeable receptionist (Sabrina) who warmly welcomed us, enquired about our trip, checked us in and informed us we had the best room in the hotel. I think we did!! It was a lovely top floor ensuite room, nice and big, air con and a huge bathroom, with my personal favourite - underfloor heating!

She was very happy to recommend lots of different places to eat, visit and drink.

Great breakfast as well - lots of lovely choices, friendly staff and a great start to the day.

Very fast WIFI in the room and no problems connecting - big flat screen tv too, but with a distinct lack of English language channels, but that's ok.

Room Tip: If you can get the room in the new block at the top, it's gorgeous - deep carpet and underfloor...
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Frances R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrow-in-Furness
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

Only 5 minutes walk from the entrance to Cologne (Koln) main railway station. Friendly and efficient check-in, comfortable spacious room, excellent breakfast with first-rate service. It's rare to find a hotel with a notice in the breakfast room offering gluten-free bread; two fresh gluten-free rolls and a plate of meat were provided within 10 minutes of asking.

10/10 in every respect. Can't wait to stay there again on my next InterRail trip.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Derek W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leven
Level Contributor
137 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed 30 June 2014

We travelled by train from Amsterdam fantastic journey, facilities on train superb. Hotel 5mins walk from station. Nice hotel although we upgraded from standard to comfort room at 20 euros, hotel is central, breakfast included was tasty, buffet of fruit, cereal, cheese, eggs, meats, rolls and cake. Front desk staff don't have a lot of local knowledge and if I am honest not at all helpful. Main sites of interest in walking distance of hotel are Cologne Cathedral, Cable Car, Zoo, Beer Keller, lindt chocolate museum and Rhine cruises. If your here for 2 days or more take a cable car to thermal baths and spoil yourselves with a day there, prices good for food and entry costs to the sites.

Room Tip: Ask for Back of hotel away from 3 lane road at the front and side of hotel
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  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Colin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galashiels, United Kingdom
Level Contributor
412 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 bubbles Reviewed 24 June 2014 via mobile

Stayed for a couple of nights after finding the hotel on the internet and it looked like a good value option.

It's located a short walk from the Hauptbahnhoff, very central. On arrival, staff are really nice and helpful. I asked for a quiet room and was not disappointed. Nothing flashy, but everything you need for a comfortable stay. Clean, and interesting artwork makes for some amusement. wi Fi is free.

Breakfast is very good, plenty to choose from, you can really fill up for the day.

If you can get a good deal on price like I did (less than £50 a night) this is difficult to beat in Central cologne.

Will definitely consider the hotel again

Stayed June 2014, travelled solo
Helpful?
2 Thank Hawklord_pxr5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Cristall

Property: Hotel Cristall
Address: Ursulaplatz 9-11, 50668 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #46 of 262 Hotels in Cologne
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Cristall 3.5*
Number of rooms: 97
Official Description (provided by the hotel):
The Hotel Cristall Cologne is a design-filled boutique hotel in Cologne's city centre with an inspiring and distinguished atmosphere. Colour and Shape. Light and Room. Design and Style. Accompanied by comfort and top location. The interaction of these attributes form an exciting concept. Being in the city centre, the Hotel is located within walking distance to the Cologne Cathedral, Central Station, river Rhine, major museums, main shopping streets, Cologne Old Town and Cologne Trade Fair/ Cologne Messe. The Hotel features 97 rooms in two categories, a hotel bar, two variable state-of-the-art conference rooms and free WIFI.Our Comfort rooms are newly furnished and belong to an impressive old building redeveloped in 2008, and attached to our main building. Each piece of furniture is individually designed and custom-made of quality materials. The Rooms are 26-36 square metres in size with a 3-metre ceiling height, and thus provide genourous comfort. All 14 Comfort rooms are non-smoking rooms and feature: Kingsize bed, Airconditioning, LCD flat screens, free WIFI, Free SKY-TV Entertainment, Directdial telephone, Satellite TV, Desk, Minibar, walkin shower, Toilette, bathroom Floor Heating, Hairdryer Our Standard rooms are individual in their design with a special attention to detail, especially when it comes to lightening. They embody quality, taste and warmth. All 83 standard rooms feature: Directdial telephone, free WIFI, Minibar, Shower/Toilette, Hairdryer Satellite- and pay TVCristall' s two variable conference rooms feature state-of-the-art conference equipment and proper surroundings for 2 to 65 people. Both rooms provide complimentary Wireless-LAN, air-conditioning, and direct daylight. Among various light arrangements both rooms can be fully blacked out if desired. Therefore, our conference facilities are rightly suited for any event, ranging from major conferences to small meetings as well as receptions. We offer tailored Conference Packages. ... more   less 
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Also Known As:
Cristall Hotel Cologne

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