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“Excellent location for business”

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Dorint An der Messe Koln
Ranked #32 of 262 Hotels in Cologne
MACHELEN, Belgium
Level Contributor
95 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Excellent location for business”
Reviewed 26 February 2014

I chose this hotel because I was in Köln for a fair. the hotel is right in front of the hall 10-11. this was very convenient. no transport to take every morning. The breakfast was gigantic ! Huge choice of bread, eggs, fruits, juices, .... We had diner in the hotel once and the food is ok. Meat was tender and the salmon good as well. however this was expensive for the value.
The rooms were very clean and amenities were ok . my only bad experience was with the parking, expensive and very difficult to park large cars.
The hotel is easily accessible by train and subway -10 min walking distance

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shirley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16patrice, Leiter Gästebetreuung at Dorint An der Messe Koln, responded to this review, 25 April 2014
Dear client, thank you for your positive review. We are very happy you enjoyed your stay at the Dorint An der Messe in Cologne. Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently. We are looking forward to welcome you soon again! With best regards, Dorint-Team, Dorint An der Messe Köln
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672 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
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  • English first
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English first
Glasgow, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 February 2014

I have stayed at this hotel on a couple of occasions as it is extremely handy for the Koeln Messe but generally prefer the Radisson Blu around the corner. On arrival I was very disappointed to hear that the spa and pool area was out of action and had been since September! This is something that should have been made clear on booking as the pool is the main plus point over the Radisson. The rooms are very nicely decorated but would be nice to have robes in the rooms as well as a choice of pillow, the ones supplied are as flat as pancakes! The selection of English TV channels is woefully inadequate unless you want to watch news 24/7, can't believe that with all the international travellers that this hotel must service that there is not more of a choice. At the end of a long day at a tradeshow the only thing I wanted to do was get room service and slob out in front of the TV.

Room Tip: Ask for a quiet room if you are a light sleeper, I was accommodated extremely well and the room was...
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank the0thermrsgall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16patrice, Leiter Gästebetreuung at Dorint An der Messe Koln, responded to this review, 28 April 2014
Dear Guest,
Thank you very much that you take your time and gave us your comments. We are sorry about the closure of our wellness area. In case of a fire and the renovation for it, the re-opening of our wellness area will be latest at the end of this year.
We are happy to let you know, that after the opening our guests can enjoy a fully new renovated wellness area with pool and different saunas in our hotel again.
The point that you think our TV channels in english language are inadequate for our international guests , we want to let you know that we know about and will try to find a solution for that point.
We hope that you will give us a second chance to welcome you with a professional and warm service. We would be happy to welcome you again as our guest in the future.
Best regards your Dorint-Team
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Den Helder, The Netherlands
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 February 2014

Beautifull room with livingroom and toilet on firstfloor and bathroom and bedroom upstairs. Including walkin closet.

Breakfast was great with lots of choice in bread, yoghurts fresch orange juice etc.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Mingko S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16patrice, Leiter Gästebetreuung at Dorint An der Messe Koln, responded to this review, 23 April 2014
Google Translation
Lieber Gast, vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hauses genommen haben. Schön, dass es Ihnen bei uns gefallen hat.
Auf ein Wiedersehen in der Domstadt freuen wir uns . Ihr Team vom Dorint An der Messe Köln
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Dallas
1 review
Reviewed 27 January 2014 via mobile

The hotel is located very close to the train station and tram railway which makes it very easy to move around the city... The rooms are very nice and clean, full equipped with all necessary stuff and besides that, the breakfast is just amazing!

Stayed January 2014, travelled as a couple
Helpful?
Thank Sconeos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ljubljana, Slovenia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 January 2014

Just about everything you need for a business stay.

Spacious room, all amenities you would need (incl. coffee/tea maker)

Breakfast is really ample, superr buffet choice, omelettes of choice, for coffee you can choose between Nespresso or plain bucket coffee.

Location: just across the bridge from old Cologne city - 15 min walk to get across. Tram stop in front of the hotel. Train station 5 mins away. Parking garage underground for easy access.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bedanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16patrice, Leiter Gästebetreuung at Dorint An der Messe Koln, responded to this review, 25 April 2014
Dear client, thank you for your review.We are looking forward to welcome you soon again!
With best regards, yours Dorint-Team, Dorint An der Messe Köln
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stuttgart, Germany
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 January 2014

Ideal location if you go to the Messe at it is across the street from East entrance....
Large buffet for breakfast !
Rooms are nice and good size + The Bar is "all leather" and cool ...
Parking is under the hotel (25€ / day)
As there is no more spa/fitness, i was able to goto use the Spa from Radisson hotel on the other side of the street !
Free wifi but i had a hard time to stay connected.....

Room Tip: ask for a room on Design post side and not on street side
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EricStuttgart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16patrice, Leiter Gästebetreuung at Dorint An der Messe Koln, responded to this review, 25 April 2014
Dear client, thank you for your review.We are looking forward to welcome you soon again!
With best regards, yours Dorint-Team, Dorint An der Messe Köln
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antwerp, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 January 2014

We love Koln, we take a trip there every year around christmas. We visit the beautiful christmas markets the first day and the second day we relax in the spa area of our hotel.
This year though we had a very disappointing experience.
The day of our arrival, we get to the front desk early afternoon to check in. We were asked to wait in the lobby while all the staff at reception was counting the money in the register. We waited for 10 to 15 minutes, but didn't think much of it at first.
At night, after a long day of walking around, we wanted to have nice cocktail at the hotel bar. We were informed it was closed, but we could have a drink at the hotel restaurant. When we got to the restaurant the waiter couldn't take our order because, I kid you not, he was counting his money...
The next morning, still eager to be happy and not let little things bother us, we started packing our things. It was then that we discovered a sausage under the desk in our room. Now, this is a 4star hotel, this means I think that you can expect a certain level of cleanliness. if there is still food from the previous guests lying around on the floor this makes me seriously doubt if this room was properly cleaned at all?
We were happy to be on holiday and eager to get to the spa so we wasted no more time on the issue. Then when we got to reception we found out that the spa area was closed. Granted, the hotel had communicated this to the travel agent through which we had booked and they in turn had neglected to inform us. We fully understand that the root of the problem lies with our travel agent concerning this matter. Still, in my opinion, I believe a good employee at a hotel front desk will try to find a solution together with his guests. Now I'm not talking about money, I'm talking about the simple service of kindness and hospitality. The man at the front desk could only repeat that he had no money to give us. We were just looking for a way to save our romantic weekend a little. Was it too much to ask for a good suggestion? A little positive effort?
It's a shame, because we take this trip every year and I don't know for sure if we'll ever consider to go back to this hotel.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lies U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16patrice, Leiter Gästebetreuung at Dorint An der Messe Koln, responded to this review, 17 January 2014
Dear Client,
we would like to thank you for taking the time to give us Feedback and constructive critique. It is essential for us to ensure a good service and pleasant stay for all our guests. We want to give you some information. All of our guests have the option to go to our neighbor hotel ‘’Radisson Blu’’ to use the Spa and Fitness area that we are not available to provide at the moment. Towels and Bathrobes are always available at our front desk and the Reception is always here for your questions or concerns. We are very sorry, that due to the Christmas Holidays our Bar was temperary closed, but it is open the rest of the year. If you may have any more questions or comments please do not hesitate to contact us at any time.
We promise you to take more attention for service requesting guests.
We are looking forward to welcome you soon again!
With best regards
Yours Dorint-Team
Dorint An der Messe Köln
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Additional Information about Dorint An der Messe Koln

Property: Dorint An der Messe Koln
Address: Deutz-Muelheimer Str. 22-24, 50679 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel An der Messe)
Region: Germany > North Rhine-Westphalia > Cologne > Deutz
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Cologne
#11 Business Hotel in Cologne
#24 Luxury Hotel in Cologne
#24 Romantic Hotel in Cologne
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Dorint An der Messe Koln 4.5*
Number of rooms: 313
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Also Known As:
Dorint An Der Messe Koln Hotel Cologne

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