We stayed at the Hyatt for three nights as part of a trip to Cologne to celebrate our wedding anniversary. I was a little worried as I usually book the hotels when we go away, but this time my husband booked it as a surprise, and I was unsure of what to expect.
However there was no need for concern - the stay was absolutely amazing and we had a great time from start to end.
The hotel was in an ideal location - situated right on the river next to the bridge, with a perfect view of the cathedral. The centre of town (cathedral, the shopping centre) is a five minute walk across the bridge. There were lots of hotels in the main square outside the cathedral but for me I preferred the more peaceful, less crowded location of the Hyatt - everything was accessible and nearby despite being on the other side of the bridge.
The hotel impresses both inside and out. It is a huge, distinctive building which can be recognised from anywhere on the river. The inside is calming and tranquil- an impressive water fountain display welcomes you in at reception. Staff were friendly and wished us happy anniversary. They took the luggage to our room which sadly is something a lot of five stars fail to do these days. The room itself was fantastic - we had room 426, which had an amazing view - we were right on the river with full view of the bridge and the the cathedral. Every morning I would draw open the curtains of the huge window and see this gorgeous view! The room itself was big, with a good spec. The bed was big and comfortable. The bathroom was also good- separate bathtub and shower, the shower was a walk in power shower, which is vital for me when I travel! There was a little storage room in the corner of our room, which was a bonus as all the luggage could be stored in there.
When we arrived in our room, there was a huge chocolate cake already there, wishing us all the best for our anniversary, along with a welcome message. This was a lovely personal touch, and the second day this continued with a bowl of easter fruits and chocolates.
Staff were extremely hospitable at all times. For example, the restaurant staff asked us what we were planning for the day as we were leaving from breakfast on Easter monday, reminding us that stores would still be closed. They were helpful in recommending things to do and where to eat.
We ate mainly in the hotel - the first night we ordered room service - I ordered a kids meal but the portion was large enough for an adult. Unlike other hotels the portions were large and sufficient, well worth the prices.
We had breakfast at the hotel every day - and were very impressed with the large selection. There was a large selection of cold meats, fish and cheese, wide variety of breads, pastries, and fruits, and eggs and waffles were freshly made to order. There was also a hot buffet and also a japanese option too. Certainly the best breakfast I have had in a European hotel.
Just outside the hotel is a riverside bar with very reasonably priced food and drink. There was ample shaded seating and we had a pleasant dinner there the second night.
On the third night we had dinner at the hotel restaurant. The food was very tasty and portion size was good- and the food was high quality produce- I think this was reflected in the price, overall well worth it. I would definitely recommend eating at the restaurant.
The spa was very good- there was a pool, sauna, steam and jacuzzi area, and an outside relaxation area. It was never over-crowded and it was clean and relaxing.
We travel quite a lot and usually stay at 5 star hotels but the Hyatt impressed me incredibly. The personal touches and helpful approach from staff made us feel very welcome and we were quite sad to leave! We will definitely be returning and will be staying at Hyatt hotels whenever we travel from now on.
I would highly recommend this hotel!!!
- Official Description (provided by the hotel):
- Hyatt Regency Cologne is a luxury hotel in Deutz near Cologne trade fair. The 306 luxurious guestrooms and suites of our 5 star superior hotel located directly at the River Rhine offer a beautiful view of the city centre with its famous Cathedral and the Old Town. Additionally, Hyatt Regency Cologne features the Glashaus restaurant offering regional and international cuisine as well as the Legends bar and our popular Hyatt Beer Garden. ... more less
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- Also Known As:
- Hyatt Regency Cologne Hotel Cologne
- Hyatt Cologne
- Cologne Hyatt Regency