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Hyatt Regency Cologne
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Reviews (2,603)
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1,592
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All reviewsacross the rivershort walk over the bridgeglashaus restaurantclub floorrhine viewhohenzollern bridgegreat hotelbeer gardenold towncologne cathedralmain restaurantrooms are spaciousfantastic stayperfect locationtrain stationtrade showcity centre
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744 - 749 of 2,603 reviews
Reviewed 6 July 2014 via mobile

Really nice hotel and we had a lovely view over yhe Rhine. Staff are attentive and room was clean and well laid out. Price is a bit over the top and the cheapest bottle of wine is 39 euros, but it was excellent.

Stayed: July 2014, travelled with friends
Thank steve c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded 9 July 2014

Dear steve c,

Thank you so much for your kind comments on TripAdvisor.

We are very glad to learn that you appreciated our hotel and the fine views it gives. We were also gratified to learn that you were satisfied with our service and the cleanliness and layout of our rooms. Our entire team was very happy to receive your kind words.

We would like to welcome you for another stay soon.

Best regards,

Robin Saunders
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014

Looking across the river to the Dom and the bridge, you really appreciate Cologne. The hotel is exceptional and I can fault the service . Nothing was too hard.
We chose this hotel for the easy approach by car and on site parking, it's proximity to the Rhine and free wifi. It gave us so much more. The best breakfast I have ever had...with a separate cheese and meats room, an amazing afternoon tea with superb cakes and a great little courtyard outside the bar.
Rooms are large with an excellent bathroom and plenty of room for luggage.

Room Tip: Opt for a river view room to enjoy the beauty of Cologne
  • Stayed: July 2014, travelled as a couple
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1  Thank dollyddraws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded 9 July 2014

Dear dollyddraws,

Thank you so much for your comments on TripAdvisor.

We are very proud that you commended us with the words “Wow! Great view and great hotel”. It is always our first intention to provide guests with the best stay they can ever have in a hotel and it was indeed gratifying to learn that we were able to make this come true for you, especially with our breakfast.

We are already looking forward to your staying with us again soon.

Best regards,

Robin Saunders
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

We have had an occasion to visit our friend’s wedding party in Cologne, which was held on the “Rhine Terraces” and it was the reason, why the Hyatt Regency as accommodation’s place decided was. It must be definitely the typical business traveller’s choice hotel, and we were from the beginning a little bit afraid, how the service and food will be. But what a surprise, very nice and personally service, excellent breakfast a no one reason to be dissatisfied. The only disaster is the lifts, for such a big number of room only four lifts and no possibility to use stairs, to go for breakfast. I cannot imagine what is happen at morning, when everyone is hurry to go out.

  • Stayed: July 2014, travelled with family
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2  Thank Ladislav V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded 9 July 2014

Dear Ladislav V,

Thank you so much for your comments on TripAdvisor regarding your last stay with us.

We were very glad to learn that you chose our hotel as accommodation when attending your friend’s wedding party in Cologne, and that you were pleased with our service and our breakfast.

We hope that you will stay with us again the next time you visit Cologne.

Best wishes,

Robin Saunders
General Manager

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Reviewed 1 July 2014

we were in this hotel from 19th to 23rd june.
excellent property over looking the river. cross the bridge and u are at the attractions of cologone. The staff right from the security,the concierge,the reception staff were all very friendly and go out of their way to make your stay comfortable.breakfast was not included in our tariff and at 25 euros its not worth for vegetarians.the rooms are all very well kept and was always spick and span.i should make a special mention of Mark ,who works as a concirage for giving us a tip on going to kunicks winter and man it was a nice place to go , a station after bonn.he printed out a map, gave us details on the various train options and made our trip memorable. thank u mark, i hope i have mentioned the name correctly. on the whole a memorable stay

  • Stayed: June 2014, travelled as a couple
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Thank bras56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded 9 July 2014

Dear bras56,

Thank you so much for your kind words regarding your last stay with us.

I am glad we could satisfy you completly with our location and our service, especially from our concierge and reception team. We are also very glad to have organised for you a memorable time on your trip to Königswinter.

We would like to recommend our breakfast to you, even though you are vegetarian. We offer a large selection of different items to give you a good start to your day.

We are definitely looking forward to your next stay and send you best regards from Cologne.

Robin Saunders
General Manager

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Reviewed 30 June 2014

Germany trip number 39 for my employer. My hotel of choice for years has been the Hyatt. Even though it is on the opposite side of the Rhine I find it to be a small inconvenience for the quality of the hotel, and the quality of the breakfast. I highly recommend this hotel.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hyatt Hotels
Thank LeoCebula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded 9 July 2014

Dear .eoCebula,

It was with great pleasure that I read your feedback you gave us on TripAdvisor.

I would really like to thank you for choosing us for all of your work-related travel. We can definitely provide all guests with a great time in Cologne, even if we are on the opposite side of the river. From our hotel you get a perfect view of the cathedral and the old town. I really like that you appreciated our service, especially at breakfast.

We are looking forward to your next stay with us.

Best regards,
Robin Saunders
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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