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“This hotel stays the best hotel in Cologne!”

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Hyatt Regency Cologne
Ranked #4 of 263 Hotels in Cologne
Certificate of Excellence
Reviewed 1 August 2014

I can't tell you a lot more than I already told you in my review 2 years ago: http://www.tripadvisor.com/ShowUserReviews-g187371-d234019-r135216070-Hyatt_Regency_Cologne-Cologne_North_Rhine_Westphalia.html#REVIEWS.
This hotel hasn't changed in it's greatness. This is still the best hotel in Cologne. We got an upgraide with superb views again. The breakfast was still extensive. It was a little bit crowdyer and more dificult to find a nice place for breakfast. The only thing that bottered me a lot was that the staff were moving tables and chairs around us, while we where stil eating.
We parked our car outside, €4 a day. Parking garage of hotel is 23euro/day. What has changed is that the "umwelt"-zone is bigger now, the hotel is in it, so you need an umweltplakette. You can order a vignet on the website of the city of cologne: https://formular.stadt-koeln.de/feinstaubplakette/index.php it is only 5euros there. On other websites it can be 20euros!
The wifi is free and good speed. It even works outside the hotel in the beergarden (with roomnumber and name). The beergarden is reasonable priced and we enjoyed our lunches there.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Indra_and_Wim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKoeln, General Manager at Hyatt Regency Cologne, responded to this reviewResponded 13 August 2014

Dear Indra_and_Wim,

Thank you so much for your lovely review. Calling us “the best hotel in Cologne” makes us very proud. It delights us that you enjoyed your stay, and that we could add to your positive memories from two years ago. Hopefully, you won’t wait too long until you visit us again.

We are already looking forward to welcoming you back to Hyatt Regency Cologne.

Kind regards,

Robin Saunders
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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690 - 696 of 2,509 reviews

Reviewed 31 July 2014

Every year we go to the Amphi Festival at Tanzbrunnen; on first year we choosed this hotel because it was the closest; but we then came bakc each ever since to enjoy this relaxing hotel. The city also very nice, especially if you come from Liège (Belgium); and restaurant are cheaper too.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Alexandre D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014 via mobile

It is located next to Rhine with lovely views of Rhine and cologne city. Very attentive and pleasant hotel staff. Concierge was very helpful. Someone was always there to help us out be it our luggage, directions around the city, where to visit, etc.

The restaurant served good food with great views of Rhine river and the cathedral across the river.

They were also patient and allowed us to check out late as we were out sightseeing and got delayed due to delay in trains getting back into cologne.


Check in and check out was as expected and smooth from Hyatt. I would recommend this hotel if you are in cologne next.

Stayed: July 2014
Thank Taher F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded 4 August 2014

Dear Taher F,

We are so glad to see that you entitled your review of your stay at Hyatt Regency Cologne, “Great location, friendly staff, lovely ambience”. Thank you very much!

How wonderful to hear that you were so satisfied with our staff; whether the concierge or front office team, or our colleagues in the restaurant Glashaus. We are immensely proud to have arranged a perfect stay for you. It is such a special thing to be able to enjoy the unique view of the cathedral and the old town, and relax in the middle of Cologne.

We hope to see you again soon!

Best wishes,

Robin Saunders
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

We had a room with a view, which was spectacular, but it did cost us 100 euros extra for 2 nights, we didn't have breakfast, at 29 euros we thought better of it. Instead we walked across the bridge to the town, where there are plenty of cafés and you can get breakfast for 5 euros.

However it is quite a long walk over the bridge !

The pool is lovely, the rooms are nice also, but for five star it's only what I would expect

There is a nice reasonably priced bar and cafe outside the restaurant and we watched the sun set both evenings from that vantage point.

Stayed: July 2014, travelled as a couple
Thank DavidLittlejohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

I was in Koln for business and tried the Hyatt versus other properties in the city. The service from the front desk staff was excellent, the concerneige was very helpful and over all a great experience.

Room Tip: The river view is stunning
See more room tips
  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tom W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded 30 July 2014

Dear Tom W,

Thank you so much for your great feedback, and for the recommendation to the TripAdvisor community!

It is a true pleasure to hear that both our concierge and front office won your favour with their perfect service.

We will be happy to welcome you again soon! Until then, take good care and enjoy.

Best wishes,

Robin Saunders
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

A warm and friendly welcome include different times little food and drinks, if we wanted to have an option away from crowded places - still like home ... A calm stay with a calm room and all comfort we needed. Special and very good services plus using the Regency Club Gold Card - for us the first time - as a big surprise. Enjoyable the whole stay, meanwhile outside the big event "Cologne Lights" was running. We return again.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Rosemarie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded 1 August 2014

Dear Rosemarie W,

Thank you very much for your positive and wonderful feedback on TripAdvisor. It was a true pleasure to welcome you to our property.

It is great to read that you had such a comfortable stay. I am glad that we could do a good thing by giving you accommodation via our Gold Passport programme. “Kölner Lichter” is always a big event for us and our guests, and I am very happy that you could enjoy it.

I look forward to welcoming you back again soon!

Best wishes,

Robin Saunders
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

We have now stayed at the Hyatt twice once in Jan 2013 and June 2013.
Both times we had our three children and the second time our nanny was with us.
To get interconnecting rooms has never been a problem. The extra beds as requested are beautiful and soft. None of these hard fold outs.
The interior is tastefully decorated and the room fit out modern.
We enjoyed Dinner and breakfast in the Hotel and enjoyed the buffet breakfast a lot.
Would love to return in the near future.

Room Tip: if travelling with children, send the hotel an email with the room requirements that you require. t...
See more room tips
  • Stayed: August 2013, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Kellsie78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyKoeln, Geschäftsführer at Hyatt Regency Cologne, responded to this reviewResponded 1 August 2014

Dear Kellsie78,
Thank you so much for your kind feedback on TripAdvisor.

To welcome you to our hotel is always a true pleasure, especially because we get to share your great experiences in Cologne with your family. We appear to have satisfied you completely, and that makes me really proud.

We would love to welcome you back to Cologne again in the near future.

Best regards,

Robin Saunders
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Cologne

Address: Kennedy-Ufer 2A, 50679 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Region: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Cologne
#1 Business Hotel in Cologne
#1 Spa Hotel in Cologne
#3 Romantic Hotel in Cologne
#3 Luxury Hotel in Cologne
Price Range: £123 - £443 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Cologne 5*
Number of rooms: 306
Official Description (provided by the hotel):
Hyatt Regency Cologne is a luxury hotel in Deutz near Cologne trade fair. The 306 luxurious guestrooms and suites of our 5 star superior hotel located directly at the River Rhine offer a beautiful view of the city centre with its famous Cathedral and the Old Town. Additionally, Hyatt Regency Cologne features the Glashaus restaurant offering regional and international cuisine as well as the Legends bar and our popular Hyatt Beer Garden. ... more   less 
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Also Known As:
Hyatt Regency Cologne Hotel Cologne
Hyatt Cologne
Cologne Hyatt Regency

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