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Hyatt Regency Cologne
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Reviews (2,628)
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All reviewsacross the rivershort walk over the bridgeglashaus restaurantclub floorrhine viewhohenzollern bridgegreat hotelbeer gardenold towncologne cathedralmain restaurantrooms are spaciousfantastic stayperfect locationtrain stationtrade showcity centre
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1,131 - 1,136 of 2,628 reviews
Reviewed 12 May 2007

We stayed in Cologne for five days in April and were fortunate to stay at the Hyatt for four of those days. First forget about it being across the bridge. The view you have of the cathedral and the river from the hotel are fantastic and the walk across the bridge is fun and quick. You are quickly in the core of Cologne. You are also very close to the "little" train station if you are going anywhere by train.

The hotel room was comfortable, clean and quiet. The staff was uniformly excellent. The breakfast buffet is one of the best ever. We also had a couple of lunchs that were also very good.

Since we left to go to Prague but were flying back out from Cologne we stayed at the Hotel Maritime our last night since we wanted to try something different and the rate was better. Had we known then what we know now we would have gladly paid the higher rate to stay at the Hyatt.

  • Stayed: April 2007, travelled on business
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3  Thank MBenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2007

We decided to stay at this hotel as a New Year treat. It had been a long year and we really wanted to spoil ourselves. The entrance area is very nice and inviting. The staff were very friendly and helpful and everything was impeccably clean. Our room was also very nice, quite big, with plenty of room to move around. The bathroom was a little odd, modern but with old (not antique), fittings - not what I expected in a 5*. We had room service while we were there, and I have to say it was excellent, the food was hot and fresh and tasted very good. Our only dissappointment with the hotel was the wellness area - our main reason for staying. There were old towels strewn all over the place, with old coffee cups, spoons, water cups etc. left lying around. We assumed it had been busy and that one of the two staff looking after the desk in the area would come and tidy up - no. We stayed for approx. 2 hours and it was still the same when we left - neither of the staff had even entered the area. The pool was rather small, the area didn´t feel cosy and relaxing and it was also rather out-dated. Overall, the hotel was very nice, we had a good time and enjoyed ourselves, however I wouldn´t return again as we were dissapppointed with the outdated and rather small wellness area.

  • Stayed: December 2006, travelled as a couple
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Thank AntoinetteKerrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2006

Modern hotel with comfortable rooms in a great city.The staff were not really warm and friendly.The rooms had a curious mix of luxury-ac/big tv/big bathrooms and cheap--plastic fittings in bathroom;tiny wardrobe;worn carpeting and bedspreads, etc.Wonderful lobby...but why do hotels think this is important?The informal pub could be great, but the clouds of perpetual tobacco smoke in there and poor ventilation means you come out completely smelling of tobacco and probably addicted to cigarettes too!The food service is poor in the pub, and this is a missed opportunity for the hotel.The hotel is not easy to find as it is on the "wrong" side of the river from the centre of Cologne and the main tourist attractions ,and is poorly signposted on the roads.
Unlike other Hyatt properties in Germany,it lacked warmth,and is in an area of office buildings.

Stayed: May 2006
7  Thank catoelder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2006

We stayed at the Hyatt in mid August on recommendation from a business colleague who lives near the hotel. It was top notch. The service was flawless. Our suite -- booked the week prior by Mick Jagger - was AMAZING. We had a fully stocked and complimentary bar with a wide variety of snacks. We were welcomed with a fabulous amenity every day. The room was directly accross from the cathedral with fantastic views. The breakfast and drinks in the concierge suite was wonderful as well. While at the hotel we enjoyed room service which was again not only wonderfully perpared but wisked to our suite in what seemed like a few minutes. The staff at this hotel could not be more helpful. They know their city well, are well versed in arranging reservations for just about anything. Since we were traveling to other cities and to Austria before returning to Cologne, the hotel not only offered to store our luggage, but they also recommended that we leave any laundry we had as well. On our return, the luggage was in our room, the laundry was clean and pressed ready to be packed for our return to the States. This hotel is absolutely first rate - convenient location, superb service and a joy to stay in. Would recommend it very much.

  • Stayed: August 2006, travelled on business
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Thank scooby19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2006

I stayed at the Hyatt Cologne from July 12-17, 2006. From arrival to departure the service was excellent and completely flawless. The rooms were clean and very comfortable. Room service was prompt and the food was above average. The breakfast buffet was outstanding. The hotel is about 20 years old but the upkeep is very, very good. I liked the location very much. It is right on the river a 5 minute walk to the cathedral via a bridge that gives nice panoramic views of the city. Right behind the hotel is a train station (you can use this low key station for many trains to other parts of Germany and avoid the hustle and bustle of the main station across the river) and also behind the hotel is a light rail stop for a train that will get you to the main tourist area across the river in about 2 minutes. The hotel has a spa service which I did not use but I did use the pool and jacuzzi. They're a bit dated in design but perfectly well maintained. I highly recommend this hotel.

  • Stayed: June 2006, travelled solo
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4  Thank Piet_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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