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CityClass Hotel Caprice am Dom
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Reviews (326)
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All reviewsold townsmall fansmall squarerestaurants and barsdrag your luggagefloor heatingthe riverexcellent locationto central train stationsmall balconybreakfast roomnoisy at nightam domthe staff were extremely helpfulshort breakhotel locatedopening the window
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Reviewed 13 October 2013

This hotel is in a great location for staying in Cologne. Right next to a number of great restaurants. It is also a quick walk to the major sights and shopping district. The one downfall is that it is right next to bars/walkways were partiers are traveling later at night. You can shut out the noise with the rolladens, but our door didn't do a very good job of isolating the noise from the late night goers in our hall. This was really the only negative though. The staff spoke English and were friendly and helpful. The rooms had everything you could need, although were a little hot. Overall worth the stay.

  • Stayed: October 2013, travelled with family
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Thank dsr0222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2013

The location was excellent with the Dom within five minutes walk.
Was a bit of a nightmare to find in the car due to all the road work closures in the city and no real directions available advising how to get to find entrance.
The room was clean and the window looked over a quiet square. It was very warm and there was no air conditioning in the room which was a bit of a draw back so we had to purchase a fan. There was also no shower mat or grip in the bottom of the showers which were quite slippy and we had to buy one of those for my mother in law to use.
Breakfast is served down in the basement past the conference faculties which, in the summer heat, became sticky and uncomfortable after a few minutes so we didn't linger over our coffee.
Staff were very helpful and polite and all in all it was a decent budget hotel.
The sting in the tail was only discovered when we got home. The majority of hotels swipe your card and hold a small amount on this in case of additional room charges not known when the final bill is settled. We were using a prepaid post office euro MasterCard with a limited amount of euros on it to use whist we were away. Our final hotel bill was circa €400 but then the hotel "held" a further €399 from this card for approximately 2 weeks following our return. This was all but €200 of our remaining available euro balance. Thankfully we travelled home directly from checking out and didn't need to use any of the balance remaining on the card but it was still a shock when I went online to check the remaining balance to find that we were effectively missing €399 without any notification. The funds have now been released but if we had remained in mainland Europe for a few more days this would have caused additional bank charges as we would have had to make withdrawals on other cards. I consider the amount withheld to be excessive given that we only stayed 3 nights and it almost matched the total bill for those nights for the two rooms booked. Beware if you have limited funds available during your stay.

Stayed: July 2013, travelled with family
1  Thank Carol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2013

A very promising, simple budget hotel. Provide you with everything you need for a short stay. The staff is helpful. The room's size is acceptable and clean. But the room is not very soundproof, you can actually hear the room next to you. The bed is comfortable. The bathroom is very nice and clean. The location of the hotel is very good, many restaurants and bars are around and very close to the city center and Köln hbf. However, it can be quite confusing to find the hotel for the first time.

  • Stayed: December 2012, travelled solo
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Thank DJYukon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2013

We planned to spend our time before and after a concert in Koln in the Altstadt, and stay at Caprice.
That idea was completely ruined because of a Turkish demonstration, making the city completely unreachable. Instead of 2 PM we arrive 1 AM in the center. It took over 10 locals (including taxi-drivers) and over an hour walking and searching before finding the hotel.

Positive:
- The hotel is very nicely centrally located.
- Beds and shower were ok
- The room was not big but clean
- Parking for 8 euros.

Drawbacks
- The room was a too warm and no climate control was available.
- Charging 3 euro p/h for poor WiFi anno 2013 is like asking to pay for the shower...
- Noisy

Room Tip: Prepare well to be able to find the location easily Better take rooms with views on the little square, as there are no pubs
  • Stayed: June 2013, travelled with friends
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Thank HaraldvanderWeel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2013

Did not have huge expectations of this budget hotel but was suprised. Great location - not too far from main train station and Dom and plenty of restaurants and bars very near hotel. Very friendly reception and rooms very clean. Did not go for extra charge breakfast. Tile floors could get noisy in peak times but would stay here again. Good value for what you get.

  • Stayed: March 2013, travelled with friends
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1  Thank savystayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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