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All reviews chocolate museum the river the sofa bed minute walk nice hotel nice stay underground parking town centre stayed here for one night public transport reception staff the room was nice business trip per day old town breakfast buffet train station
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Reviewed 11 July 2015

Stayed here as I was in Koln for an exhibition. Rooms typical Novotel, spacious, clean and functional. Check in and out was very efficient, walking distance from city centre and very handy for a stroll along the Rhine. Price was very reasonable including a more than adequate breakfast. will definitely stay again on my regular visits to the area

  • Stayed: June 2015, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank kevinh1164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel4you, Rooms Division Manager at Novotel Koeln City, responded to this reviewResponded 14 July 2015

Dear Sir,

thank you very much for your great review here at Tripadvisor. We are more than happy to read that you have had a good stay with us. It would be a pleasure to host you and your family again in the future. Visiting Cologne is always a good choice.

Kind Regards


Your Novotel Köln City

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2015 via mobile

I've been here for the second time for a year. Comfortable place for rest, shopping and sightseeing. Two steps from the city center and Dom. Underground parking with separate lift. Good prices, big rooms, smiling reception for 24h!

Stayed: June 2015, travelled with family
1  Thank Kurzhik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel4you, Rooms Division Manager at Novotel Koeln City, responded to this reviewResponded 14 July 2015

Dear Kurzhik,

thank you for your stay in our Novotel Köln City, and that you have taken the time to inform us about your stay.

We are happy that you enjoied your stay again, and will pass your comments to our team.

Best regards

Your Novotel Köln City

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Reviewed 5 July 2015

Reception Team of Britta Czok and her collogues were very welcoming and made our stay very comfortable. Always smiling and taking interest as to how did we spend our day and suggesting what was of interest nearby.
It was my 65th Birthday visit for 4 nights and went with my wife, Daughter, Son and his wife. They gave us river facing room and earlier check in/check out facility. They made my Birthday a very special one. Very helpful staff during breakfast and housekeeping too. Thoroughly enjoyed our stay.

  • Stayed: June 2015, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Bharat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel4you, Manager at Novotel Koeln City, responded to this reviewResponded 6 July 2015

Dear Bharat M,

thank you very much for your kind feedback here. We will forward this also to our staff. It would be a pleasure for us to host you again very soon.

Greetings from the Novotel Team.

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Reviewed 26 June 2015

Hotel was clean, but average. We asked for a double room (2 people) and received a room with 1 bed and a pullout sofa. The mattress on the sofa was unsleepable. Our room had a mold issue. Meals were good in the dining hall. It is about a 20 minute walk to city center & activities.

  • Stayed: June 2015, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank LT_Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel4you, Manager at Novotel Koeln City, responded to this reviewResponded 29 June 2015

Dear LT_Dallas,

thank you very much for your feedback. We are very sorry that you did not enjoyed your stay so much. All our rooms are equipped with the same beds and sofas as shown on our homepage. The mattresses of the sofas will be replaced next month.

We hope to see you again soon.

Greetings from Cologne.

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Reviewed 22 June 2015 via mobile

Stayed recently for 3 nights. Booked a 3 nights for price of 2 deal. Very good value for money. Reached hotel from main train station via taxi. Hotel located on south side of city. Not a tourist area. Room was basic. Comfortable bed, but was not a fan of the small bathtub shower and circular shower curtain set up which I found to be a bit annoying. Staff courteous and efficient. Nearby you'll find tram stop (about 5-7 min walk) and neighbourhood cafe strip. If you don't mind walking, it's a 15 min walk into old Cologne city area and cathedral. Whilst the hotel was good and the price was right, I think I'll stay at one of the hotels closer to town or one in the more vibrant Belgian quarter.

Stayed: June 2015, travelled as a couple
Thank Michael_Melb_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel4you, Manager at Novotel Koeln City, responded to this reviewResponded 23 June 2015

Dear Michael_Melb_77,

thank you very much for your detailed feedback here. We will share this also with our staff. It would be apleasure to host you again in the near future.

Best regards.

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