Welcoming, friendly, trusting, courteous, helpful, multi-lingual staff throughout- why do so many hotels often with far more grandiose aspirations find it difficult to instill in their staff that a smile will go a long way in helping good customer relations? If the folk here say can I help you then you know they will mean it.
The hotel is extremely convenient for the station and the city centre, yet remarkably quiet for such a central pitch, especially bearing in mind the ongoing roadworks around the station. We had a double room on the second floor at the back and could hear virtually nothing from outside in the night, sleeping with the window open, other than the odd, comforting, low rumble of a train or two in the distance. No problem with getting a good night's sleep.
Our room was spotless and well appointed for this level, including a TV and compact, fully equipped en suite. The latter could perhaps be a little too intimate for those prone to embarrassment from shall we say "bathroom noises", although my wife and I now have few secrets to keep from each other. Then again if you want pampering in 5 star luxury you will stay somewhere else and doubtless pay through the nose for it.
As others have said the breakfast was tremendous value, and available from 0700 to 1000, so there was no need to rush for fear of missing it. It started with immaculate presentation in the spotless dining room- an individual pot of what you want ( tea, coffee or, especially welcome in my case, decaff) with more available on request if required, a boiled egg, then help yourself, and take as long as you like, to whatever you want from a selection of cold meats, cheeses, a variety of breads, fruits, yogurt, cake; much, much better than some of the other "one belch and you are empty" continental breakfasts we have sometimes seen in other establishments.
The reception appears to be manned 24 hours ( good for security- press the buzzer for access). Although we did not stay out THAT late, this was a comfort. No fumbling around for keys necessary after a glass or three of the local kolsch!
We were not leaving Koln for a few hours after checking out, but it was no problem at all to leave our bags for safekeeping whilst we had another turn around the sights and attractions of this lovely, friendly city.
Thank you to all at the Brandenburger Hof. We would have no hesitation at all in coming back again another time.
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- Also Known As:
- Brandenburger Hof Cologne
- Brandenburger Hof Hotel Cologne