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“poor hotel, rather hostel”
Review of Am Flughafen Hotel

Am Flughafen Hotel
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Am Flughafen Hotel
Ranked #236 of 261 Hotels in Cologne
Gdansk
Level Contributor
397 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
“poor hotel, rather hostel”
Reviewed 18 October 2013

Simply hostel; dirty looking bathroom, poor breakfasts, no drinking water in room, balcony means a bit of common roof with elements of broken furniture. entrance not through reception, but from outside, stinkin' corridors... I didn't like it...

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank expat72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Greek first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 January 2013

The hotel suffers from the lack of maintenance and care. The structure is crumbling under some apsetti.

The rooms are bare and dirty. In my room the stains on the carpet were clearly visible and present.

The bathrooms are small and but clean, unfortunately it is impossible to make a decent shower. The mixers are broken and the shower is impossible to set a comfortable temperature of water that is too hot or too cold.

An awful experience. I do not recommend this hotel unless extreme urgency and lack of space in other facilities.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leopard992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cologne hotels

Scotland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 April 2009

The unhelpful Booking.com took my credit card number to be "charged on the day of booking" and guarantee a room for late arrival (I would be there after the 6pm deadline for other types of reservation). My card was never charged which was an indication the hotel was full. I emailed the hotel to ask them to confim that they would have a room for me for later arrival - NO RESPONSE. I doubt anyone in the hotel even speaks any English or ever reads any emails. I emailed again 3 days later and told Booking.com to cancel since the hotel could not guarantee a room.

Guess what, now the hotel decided to charge me for the room I never used (I even emailed them in German to complain - of course, NO RESPONSE). I doubt this hotel exists but it is on Google Map so the building is probably there. Booking.com could not care less that no one in the hotel seems to speak English or that the email address for the hotel is bogus (or at least no one ever replies to emails). It even took 5 emails to Booking.com to get the address to send a complaint to their head office.

This was a simple matter - an email to the hotel asking to confirm there is a room. They chose to ignore the email. Booking.com is of no use - if there is a problem, it's not their problem, "contact the hotel directly" using the invalid email address provided, or learn fluent German overnight and ring them!

I would strongly recommend that you stay elsewhere. A hotel reserved online that cannot respond to emails is a joke.

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Travel2Eu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Am Flughafen Hotel

Property: Am Flughafen Hotel
Address: Heidestrasse 244, 51147 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #236 of 261 Hotels in Cologne
Price Range (Based on Average Rates): £
Hotel Class:3 star — Am Flughafen Hotel 3*
Number of rooms: 30
Reservation Options:
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