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“Great location for short break. Look for offers!”

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Courtyard by Marriott Cologne
Ranked #14 of 261 Hotels in Cologne
Certificate of Excellence
Reviewed 19 August 2014

This was a last minute booking for an overnight in Cologne. The venue was perfect for city break - and their website has good offers for tariffs.
Breakfast was a little chaotic, however the food was fresh and plentiful.
It's about a five minute walk to the main station, ten minutes to the famous cathedral, and the town centre.
Car park has limited spaces, we parked in the street, which is fine overnight and from Saturday 6.30pm to 8am Monday - saving the 18Euro car park charge.
Would definitely return.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank stueey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (587)
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261 - 267 of 587 reviews

Reviewed 13 August 2014

We stayed one night while visiting Cologne. The rooms are spacious, comfortable and everything is brand new, however they do not have a minifridge. The hotel is 10-15 minutes’ walk to the cathedral. Wifi is free only in the lobby. The hotel offers a garage under the building for 18€/day

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
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Thank delfing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

great place to stay if you're looking for a centrally located place, with basic services, friendly staff and the advantages of a newly opened house, bar and breakfast are good, not too much choice, but all the basics you need

Room Tip: get a room on the upper floors with some distance to the street
  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
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Thank climax56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014 via mobile

We went to the wrong Marriott first, since Google does not quiet recognize the courtyard marriott. Not the hotel's fault, but just an fyi for those using Google to get directions to the hotel. We had some trouble with the air conditioner, it didn't seem to be cooling the room like it's supposed to. The staff was understanding and moved us to a new Rom, budget the A/C in the second Ron was only slightly better. Not the staff's fault, but probably an area the hotel could improve in!

The staff was really helpful and let us check out late. This was a big plus for us, since we were flying out in the evening.

Great location - 10 minute walk from the main station / 6 Euro cab drive.

Stayed: July 2014, travelled as a couple
Thank Aztravelernew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

new hotel, which is always a plus. main train station and city centre are within reasonable walking time. wifi is not free, but they have PC at the lobby for free use. bar prices (at lobby) looks to be competitive, and they sell instant noodles for those without dinner!!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank darkwarrior2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

This hotel was nice and provided us with a comfortable stay while in Cologne. However, I was first led to believe this hotel had a lounge for its rewards members and it did not. This in on the fault of Marriott and the booking agent I spoke with. It still did not get us off on the right foot. The hotel staff were very friendly and helpful. The room was clean and big enough. I did not care for the bathroom though. It was very small and cramped. We had very little counter space and what counter space we did have was directly behind the toilet so you had to reach over the toilet to access it. I am petite and the sink was way too high for me. I could barely brush my teeth or wash my face. Our last complaint was the first morning we were getting ready to leave and the cleaning staff came by at 8:50 to clean our room. That was no problem, he said they would come back. We left at 9:00 am and didn't return to the hotel until 9:00 pm (21:00). Our room was not clean. Someone from the staff had put a do not disturb sign on our door and a note under it saying they couldn't clean our room due to us being there when they first stopped by and if we wanted them to clean it to contact them by 2:30 that afternoon. Obviously we were unable to do that since we were gone all day! After walking around for 12 hours we were in no mood to call the front desk and have our shampoo and conditioner replenished and thankfully we had hung up our towels. I have stayed in A LOT of hotels in my life, especially the last few years and this has never happened. We literally left 10 minutes after he came by and so he still would have been on our hall and and could have stopped back by after he made his rounds on that floor. Also we had friends staying down the hall from us and their AC didn't work the first night and they had the same issue with the housecleaning. It was an ok stay and didn't deter from an amazing trip in Cologne.

  • Stayed: July 2014, travelled with friends
    • Location
    • Rooms
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Thank Vanessa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExecutiveOfficeCY, Manager at Courtyard by Marriott Cologne, responded to this reviewResponded 29 July 2014

Dear Vanessa G,

Thank you very much for taking the time to review our property.
We truly value the opinions of our customers and we apologize that we did not meet your expectations.
Providing our guests with the best possible hospitality and service has always been our mission.
Therefore, we have addressed the housekeeping issue immediately and spoken with the employees in question.
We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.
We have taken action to avoid any incidents like you experienced in the future.
We are very sorry that you we provided with wrong information in regards to the Lounge. Courtyard by Marriott hotels, mostly do not offer a lounge.
If you decide to come back to our hotel I would love to have the opportunity to speak with you directly, so please ask for the General Manager.

We hope to see you again in the future and wish you the very best.

Kind regards,

The General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

Easy to find, walking distance to most central attractions. Our room was spacious and modern, and the staff very friendly. The only downside was that there was no air conditioning and the room got uncomfortably hot.

Room Tip: There's some nice restaurants in a square just across the main road from the hotel.
  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
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Thank Ollie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Cologne

Address: Dagobertstrasse 23, 50668 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 261 Hotels in Cologne
Price Range: £73 - £279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard by Marriott Cologne 4*
Number of rooms: 236
Official Description (provided by the hotel):
Located minutes from the Rhine River and Cologne Cathedral, the Courtyard by Marriott Cologne allows both business and leisure travelers to experience the best of Cologne, Germany. Our contemporary 236-room hotel features stylish accommodations, comfortable bedding, and plenty of thoughtful amenities. Be sure to take advantage of The Bistro, our state-of-the-art fitness center and our functional meeting and event space. ... more   less 
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