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“Excellent Hotel in Central Cologne”

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Cologne Marriott Hotel
Ranked #10 of 262 Hotels in Cologne
Certificate of Excellence
Santa Cruz, Costa Rica
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent Hotel in Central Cologne”
5 of 5 bubbles Reviewed 2 July 2014

The staff was extremely nice and helpful. The rooms were spacious and extremely comfortable. The hotel is about a 5-10 minute walk out of the opposite side of the train station away from the Dom. I would definitely stay here again, and I would recommend it to a friend.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bmitchell86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,577 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (160)
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English first
Copenhagen, Denmark
Level Contributor
286 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 bubbles Reviewed 1 July 2014 via mobile

We spent one night in June. Comfortable room, efficient service. The gym was good. Parking over night 25 euro. And from the last century....wifi was extra at 12,5euro!
This place is ideal if you have someone else paying.

Stayed June 2014, travelled as a couple
Helpful?
Thank WebbDavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CologneMarriott, Guest Relation Supervisor at Cologne Marriott Hotel, responded to this review, 2 July 2014
Dear WebbDavid,

I would like to thank you for choosing the Cologne Marriott Hotel as your home in Cologne and for taking the time to share your thoughts with us and other users on TripAdvisor.

I am very sorry that you did experience some challenges with our internet. We offer free wifi for all of our guests in the lobby and in the bar area. As a Marriott Rewards Gold or Platinum member you may enjoy the benefit to use the internet free of charge during the whole stay.

We take your honest feedback very serious and I would like to thank you that you mentioned our comfortable and spacious rooms as well as our great service and the gym.

You are always welcome to contact me at any time, if you would like to discuss further about your stay or if you have any other questions or requests: mhrs.cgnmc.gr.sup1@marriotthotels.com.

I wish you all the best and I hope to welcome you again soon!

Kind regards,

The Cologne Marriott Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sutton, United Kingdom
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 24 June 2014

Located close to the main train station, on the other side from the Dom, Rhein, etc., but tucked far enough away to avoid the usual crowds that hang around the outside. Room was well appointed, including for those who expect them, a selection of supplied toiletries. There didn’t seem to be any sign of the building works mentioned in some earlier reviews. Since my package included a buffet breakfast, wasn’t put off by the list price. The staff were friendly and helpful. Didn’t have any success with the free Wi-Fi in the lobby area, but since I was on vacation, it didn’t matter.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Burl47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 24 June 2014 via mobile

In most aspects this is a 5 star hotel. Great service everywhere. front desk, bar, restaurant, lounge. Breakfast is very good. Lounge has a great selection. Parking is convenient once you figure out where to go. Room is a bit on the small side but it includes an iron! In Europe with an iron!!
However for some reason I got horrible rest. Between the bed and pillows I just struggled. Which is rare. I will also note the shower is annoying. It is at least 50% open and the adjustable/handheld shower head can easily soak the floor. Making you think too much about how you use the shower.

Stayed June 2014, travelled on business
Helpful?
1 Thank SpartanGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CologneMarriott, Guest Relation Supervisor at Cologne Marriott Hotel, responded to this review, 25 June 2014
Dear SpartanGA,

thank you very much for staying with us at the Cologne Marriott Hotel. It is very much appreciated that you took the time to review our property and to share your thoughts with us on TripAdvisor.

It was great of you to point out the positives you experienced with our great service, the very good breakfast and our fabulous Executive Lounge and its great selection.

I am very sorry that we did not meet all of your expectations. I hope you will accept my sincere apologies for the bedding issue as well as for the bathroom issue. Please feel free to contact the Manager on Duty at any time whilst you are on property as the Manager can action immediately and ensure a smooth and memorable stay.

I would love to have the opportunity to speak with you in person so please feel free to contact me: mhrs.cgnmc.gr.sup1@marriotthotels.com.

I wish you all the best and I look forward to welcoming you again soon!

Kind regards,


The Cologne Marriott Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Beach, Florida
Level Contributor
330 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

This hotel is half a block from the central station and all the transportation system for the city. The lobby is new and it has a mice restaurant and bar area. Rooms are clean and spacious it has a good gym too. If you are on the trade fair commute by taxi is 10 minutes , you can take the train too

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kcanavan2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport News, Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

The hotel is centrally located in the city, close enough to train station to walk with luggage, but not so close to be a noise nuisance. Rooms are nice and had everything I needed for a weeks worth of trade show business. The Executive Lounge was comfortable and the breakfast buffet just enough to get started for the business day. Easy walking distance to everything that I needed to include the "Old Town" and shopping as needed.

What stands out at this hotel is the staff and their great attitude. They are attentive, efficient, and have a wonderful approach to customer service! They are eager to assist with everything. Well done!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmonstermix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
77 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 12 June 2014 via mobile

Good location, a few minutes from train station and cathedral. Booked a suite and was totally amazed at the size of the room, it was huge. The bed looked comfy but when we got in it, we noticed how very lumpy and uneven the mattress appeared. There was no way we were going to be able to sleep with it like that. On closer inspection, there was some kind of mattress topper, which we took off, thus solving the problem. Otherwise it would have been a complaint to reception. Why on earth would you put one of these on the bed, when it was so uneven and lumpy. I think you will have many complaints about it !! Other than that, great hotel.

Stayed June 2014, travelled as a couple
Helpful?
Thank NetRam57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cologne Marriott Hotel

Property: Cologne Marriott Hotel
Address: Johannisstr. 76-80, 50668 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Cologne
#4 Romantic Hotel in Cologne
#6 Luxury Hotel in Cologne
#9 Business Hotel in Cologne
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Cologne Marriott Hotel 5*
Number of rooms: 365
Official Description (provided by the hotel):
The Cologne Marriott Hotel is located in the Cologne city center, just minutes walking distance from the train station and the Old Town. The hotel offers a versatile meeting and conference venue with sixteen event rooms, including two ballrooms. Perfect for your next weekend getaway to Cologne, Germany! ... more   less 
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Also Known As:
Marriott Cologne
Cologne Marriott

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