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“Good hotel with a nice location” 4 of 5 bubbles
Review of Novum Hotel Unique Dortmund Hauptbahnhof

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Novum Hotel Unique Dortmund Hauptbahnhof
Ranked #5 of 55 Hotels in Dortmund
London, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good hotel with a nice location”
4 of 5 bubbles Reviewed 15 October 2013

Stayed for a weekend with my partner this is a really nice hotel, friendly staff , room was a bit small but very clean with a good size bathroom, breakfast was ok, not the best but enough to get by on. A good location with a short walk to the town centre, if you enjoy shopping then Dortmund really is for you, pepperkorn restaurant is attached to the hotel and serves really good meals, all in all a good hotel.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Blueboy1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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456 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Dortmund, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 21 September 2013

Walked in the lobby and the first impression is that this is a great hotel. That's where the good news ends! We proceeded to be charged €1,300 for 4 nights stay and needed to pay at registration. It felt like they thought we might run out in the middle of the night in spite of having our visa for security. Got to our room and discovered that the two beds we requested were 1 queen and what amounted to be one grade better than a cot - for €1,300.
We called the front desk because there was no iron in our room and were advised we had to iron our shirts downstairs as the iron could not be taken to the rooms for fire safety issues. The ironing room was slightly larger than a broom closet.
Later in the week we asked the front desk to make a reservation on our behalf and were told we had to call ourselves. I guess the two people not doing anything at the front desk were just too busy to help. Nope - hotel policy!
I have traveled 25+ trips a year for two decades all around the world. This is truly the worst experience yet. And believe me, I've had a few bad experiences.
BTW - enjoy the breakfast..... It wasn't bad and at €10 nicely priced.

Room Tip: Pick another hotel!
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  • Stayed September 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Dortmund hotels

Mechelen, The Netherlands
Level Contributor
104 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 8 September 2013 via mobile

This must be one of the most interesting looking and decorated hotels I know (from the inside). Convienently located a short stroll from both central station (bus, train) and city center, you enter another world when entering this hotel... Just look at the pictures. However, a hotel without airco and with plastic protective on the breakfast table doesnt feel like 4*. On the other side, the 'hostal prices' cant be beaten, and you get a real comfy room with free wifi and great beds. The breakfast is very reasonably priced for all it offers! I definitely disagree with people stating the matrasses are too hard. Of course, this comes to your personal liking, but in my opinion they were totally fine. All in all a hotel I could certainly return to.

Stayed August 2013, travelled as a couple
Helpful?
1 Thank Spader2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
229 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 bubbles Reviewed 4 September 2013 via mobile

This hotel looks great but lacks class. The bedrooms are comfortable but no aircon... The night we stayed there was a police raid and all were Evacuated at 1am in the morning. The WIFI is rubbish.. The food mediocre!!! However it's clean and tidy and 5 mins walk to train station and centre. Nextdoor is the pfeffercorn restaurant which is great... So not bad cud be better

  • Stayed September 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Niel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dortmund
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 August 2013

have just returned from this hotel stayed 7 nights, found the hotel excellent value for money, hotel staff very pleasant. The room was large very clean and linen towels changed every day just watch out for the power shower make sure your shower curtain is fully inside the shower or you could have a very wet floor although that's not a big problem as it will soon drain away. The hotel is in an excellent spot, very short walk to the main station and across the road from a ubann and at the top of the main shopping street felt very safe walking the streets even late in the evening. I honestly can't see how anyone would find fault with the hotel, stunning entrance , didn't pay and take breakfast as you can eat cheaper down the main street overall great value in a clean and pleasant city

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank george820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
devon
Level Contributor
65 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 13 August 2013

This was a quick stop on the way to Berlin which was OK in most ways. Bedrooms large and had everything for an overnight stop. Great shower.

Underground garage. Efficient reception. One tip, don't look at the public area, it is a chaos of marble and velour. It was so upsetting to be in we only stayed for one drink and regretted that too,

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank pjawDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novum Hotel Unique Dortmund Hauptbahnhof

Property: Novum Hotel Unique Dortmund Hauptbahnhof
Address: Hoher Wall 38, 44137 Dortmund, North Rhine-Westphalia, Germany (Formerly Unique Hotel Dortmund)
Region: Germany > North Rhine-Westphalia > Dortmund
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #5 of 55 Hotels in Dortmund
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novum Hotel Unique Dortmund Hauptbahnhof 4*
Number of rooms: 127
Official Description (provided by the hotel):
The Novum Business Hotel Unique is in the center of Dortmund, just a few minutes walk from Central Station. The hotel captivates with its fascinating foyer, exceptional Casablanca Bar & lounge and an elegant restaurant. The Bar & Lounge, which is surrounded by sea water aquariums, offers guests a wide selection of coffee and tea specialties and international wines. The 127 stylish rooms of the category comfort, superior up to Category Exclusive with all the extras for the most wonderful stay in the Ruhr and Westphalia, the hotel offers you all the creature comforts you would expect from a hotel. The local attractions are within a few minutes. Discover the variety of shopping facilities, or the Museum of Art and Cultural History. ... more   less 
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