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“Dortmund City Break”

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Novum Hotel Unique Dortmund Hauptbahnhof
Ranked #10 of 54 Hotels in Dortmund
Bolton, United Kingdom
Level 5 Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Dortmund City Break”
Reviewed 19 May 2014

The black marble which covers the Reception / Entrance area to this hotel gives a very grand impresssion. The actual experience of staying here is a little more basic but I enjoyed my stay here & I found it very good value.
Location is very convenient simply exit the Hauptbahnhof turn right & follow the arc of the road & you're there. 5 mins from main station - U bahn stop is even nearer. I booked single room but seemed to end up with large double. Standout feature was large bathroom with large bathtub & shower which was very welcome. Cleanliness was excellent.
Large double bed was quite firm but was fine for me but may not suit everybody. The road outside is very busy & light sleepers may have problems. I was on 4th floor & slept well both nights I was there. Buffet breakfast was ok but a little basic nevertheless probably worth 9.99 euro by hotel standards. Only negatives no minbar or fridge in room & was asked for payment immediately on arrival & was not allowed a tab at bar to pay upon leaving.There is no real food on offer outside of breakfast, However the Pfefferkorn restaurant adjoins the hotel & it overlooks one end of Westenhellweg so there's plenty of options nearby.
Overall I would certainly recommend Unique Novum for a short city stay & I would certainly stay here again if & when in Dortmund. .

Room Tip: Ask if you need a soft bad as mine was very firm - ok for me but may not be for some.
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  • Stayed May 2014, travelled solo
    • Value
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Helpful?
1 Thank Ian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Unique Dortmund Hauptbahnhof, responded to this review, 27 May 2014
Dear Ian,

Thank you very much for your positive feedback.
We are delighted that you had a nice stay in our Hotel Unique.
We would be very pleased to welcome you again soon.

Kind regards,

UniqueTeam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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483 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
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Bucharest, Romania
Level 6 Contributor
142 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 13 May 2014

I stayed at this hotel 3 or 4 times but the last experience was awful. Me and my business partner booked same kind of rooms for both of us on booking and when we arrived at the hotel 2 different types of rooms were given to us. Unfortunately, our room was not the one that we booked, it was at the fifth floor and it didn't looked like any of the rooms presented on booking. It was like a 2-3 stars hotel room. The basin was small, there were less pillows than normal and it was noisy. When I asked the reception to change my room they said that it is the same as the other one. Really? Probably they didn't reserve the rooms and they run out of them but I think this mustn't happen at a german 4 stars hotel. When we asked the second day, another receptionist managed to change our room but it was kinda late because the stay was already unpleasant. I appreciate that they changed the room the second day but I wouldn't go there again even if I pay more for another hotel with a constant service.

  • Stayed May 2014, travelled on business
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Helpful?
1 Thank Stefan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Dortmund hotels

Barnsley, United Kingdom
1 review
Reviewed 17 April 2014

Great location. Only twenty minute walk to exhibition centre. Tea making facilities were in room even though this was not stated in comfort room description,unfortunately the maid only supplied us with camomile and peppermint tea.

  • Stayed April 2014, travelled as a couple
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    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Unique Dortmund Hauptbahnhof, responded to this review, 22 April 2014
Dear Robert,

Thank you for your nice review.
We are delighted that you had a nice time in Dortmund.
We would be glad to welcome you again in one of our Novum Hotels.

Faithfully Yours

Unique Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tuulos, Finland
Level 3 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 April 2014

Great choice for staying in Dortmund! Very luxurious looking interior both in lobby and in the room. Even the cheapest room is spacious and has the same athmosphere as the public areas of the hotel. Very central location just at the west end of the pedestrian street and walking distance from the railway station. The hotel has also parking garage and free wireless internet. Awesome price/quality ratio.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank Toni T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Unique Dortmund Hauptbahnhof, responded to this review, 22 April 2014
Dear Toni,

Thank you very much for your positive feedback.
We are delighted that you had a nice stay in our Novum Hotel Unique.
We would be very pleased if we can welcome you again soon.

Kind regards,

Unique Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 March 2014

Was in a group of ten we had a great time hotel help with accepting tickets for football which I had purchased from ebay they contacted me each time they arrived hotel was stunning and close to centre of city near the excellent pfferkorn resteraunt and das dog the best hot dog ever

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jkt71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Unique Dortmund Hauptbahnhof, responded to this review, 1 April 2014
Dear guest,

Thank you for your review and your kind words, regarding your stay in our Hotel Unique Novum.
We have gladly passed your positive comments to our employees.
We hope to welcome you again as our guest soon.

Sincerely Yours

Unique Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Skopje, Republic of Macedonia
Level 6 Contributor
47 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 February 2014

I love this hotel. First of all, the entrance is very lovely, with big chandeliers and huge furniture. Maybe the hotel is a little bit old, but that is not a remark, the other things are very nice. What is most important, it's a great deal of money. It's just across the pedestrian street that goes strait to the center of the town. Everything is very near, because the city center is not very big itself. So the location is wonderful! Other thing that I loved was the period of time when I was staying there. Actually that was the reason that I was visiting Dortmund - the Christmas Market. Can you imagine 300 beautiful German style stalls on the pedestrian streets everywhere in the city center and the biggest Christmas tree in the world is right in Dortmund? Wow, I was amazed, I didn't want to leave Dortmund... I suggest everyone to visit this city and this hotel during Christmas time...you won't be sorry. So back to the hotel, in the bar, right in the lobby, during day time you must try the cappuccino, I have never tried sooo big cappuccino... And also there is something like happy hour around 7 pm - which means that you can order two cocktails and pay only one. The hotel has free wi-fi with good quality signal. I would definitely recommend this hotel...

Room Tip: There can be noise from the street, so ask a room in the upper floors!
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  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
Thank Kristina2244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Unique Dortmund Hauptbahnhof, responded to this review, 17 February 2014
Dear guest,

Thank you for your review and your kind words, regarding your stay in our Hotel Unique Novum.
We have gladly passed your positive comments to our employees.
We are delighted that you had a nice time in Dortmund.
We hope to welcome you again as our guest soon.

Sincerely Yours

Unique Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level 4 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 5 February 2014

First the lobby - it is like coming into The Great Gatsbys house in a lowbudget film. Huge, false mabel, oversized furnitures, and a stairway Grace Kelly would have loved - you just get into a good mood, because it is so strange. We were there in a long weekend in February and that may explain the low price - 180 euro for 3 nights in a very, very big businessroom with a view to the city and an sofa again in The Great Gatsby-style, a flatscreen and a perfect bathroom with both shower and bathtube. Breakfast not included - parking in a garage for 13 euro pr night.
And for Dortmund, which is not the most sexy city in Germany, the hotel is perfectly situated - just where the pedestrian-street into 'Mitte' begins and just 100 meters from the very good and attractive museum for modern art 'U'.
Mitte has a lot of shops, but go the other way into Krezviertel wich is the place for students and young families - here you will find good and cheap restaurants (but remember cash, the usually don't accept credit cards - very germanish...).
So if you go to Dortmund .- and why not, the football is great! - this hotel is a good place to stay.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank toftwinther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Unique Dortmund Hauptbahnhof, responded to this review, 17 February 2014
Dear guest,

Thank you for your review and your kind words, regarding your stay in our Hotel Unique Novum.
We have gladly passed your positive comments to our employees and directors.
We hope to welcome you again as our guest soon.

Sincerely Yours

Unique Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novum Hotel Unique Dortmund Hauptbahnhof

Property: Novum Hotel Unique Dortmund Hauptbahnhof
Address: Hoher Wall 38, 44137 Dortmund, North Rhine-Westphalia, Germany (Formerly Unique Hotel Dortmund)
Region: Germany > North Rhine-Westphalia > Dortmund
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #10 of 54 Hotels in Dortmund
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novum Hotel Unique Dortmund Hauptbahnhof 4*
Number of rooms: 127
Official Description (provided by the hotel):
The Novum Business Hotel Unique is in the center of Dortmund, just a few minutes walk from Central Station. The hotel captivates with its fascinating foyer, exceptional Casablanca Bar & lounge and an elegant restaurant. The Bar & Lounge, which is surrounded by sea water aquariums, offers guests a wide selection of coffee and tea specialties and international wines. The 127 stylish rooms of the category comfort, superior up to Category Exclusive with all the extras for the most wonderful stay in the Ruhr and Westphalia, the hotel offers you all the creature comforts you would expect from a hotel. The local attractions are within a few minutes. Discover the variety of shopping facilities, or the Museum of Art and Cultural History. ... more   less 
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