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Mercure Hotel Dortmund City
Ranked #7 of 54 Hotels in Dortmund
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387 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
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English first
Herts, Uk
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 2 December 2013

i have stayed here a couple of times whilst on business in Dortmund. The hotel is right next to the Kampstrasse u-bahn, and very handy for the city centre.
However, to get to it you get in a choice of two small, very slow, lifts at the entrance to a shopping centre. Check-in is fine and the reception staff always friendly and polite, but if you feel like a beer before heading out the bar area is soulless, and is really a collection of chairs next to reception.
The breakfast was perfeclty acceptable, with the usual array of cold meats, cheeses, fruit etc, plus a small hot selection of the typical sausage, (solid) scambled egg, etc.

However, the bedrooms - i have stayed in two rooms, on different floors so i am sure it is not a coincidence. The thermostat seems to be purely for decoration, and the room temperature is about 23-24 degrees. This is too hot for comfort for me. The only option is to open the window, which means the room is noisy as both times i have been facing the main street.

The bedrooms themselves are functional - clean and modern, although not particularly big However, as i am only usually in it for about 7 hours i don't really mind.

In summary, if you want a hotel right in the city centre, and like to be really warm at night, this is the place for you.

Room Tip: Try and get a room facing on the courtyard, not the street. But even then there is a bar below you...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jellyfish_Electric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dortmund
1 review
Reviewed 11 November 2013

Unfortunately no hot water.. only a freezing cold shower. Additionally there were problems with the door of the parking garage. For the garage a a seperate amount had to be spend.
Overall a lack of quality for the amount of Euro's spend.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Leonie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salisbury, England
Level Contributor
383 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 11 November 2013 via mobile

Stayed for two nights. Nice and clean, central location but hard to find. comfortable bed. Reasonable sized room. Didn't have breakfast. Fairly thin walls though. Would use it again. Asked for directions to florian tower and took three hotel staff to locate it on the map- it's not like there are lots of attractions in Dortmund,

Stayed November 2013, travelled as a couple
Helpful?
Thank Karen90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Slough, United Kingdom
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 October 2013

If you need to be close to the city centre then the location of this hotel is perfect. The metro station is very close to the hotel. You access the reception using one of two lifts as there is no ground floor.

The staff are friendly and helpful, the rooms are a good size.

Internet access is available using either an Ethernet cable or Wi-Fi. It is unfortunate that the hotel has decided to provide different levels of Internet access with better service being charged for at an extra price.

Overall this is a good place to stay in Dortmund if you need to be centrally located.

Room Tip: Ask for the premium Wi-Fi to be included in the price when you book.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank farouqtaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scunthorpe, United Kingdom
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 September 2013 via mobile

Stopped here for two nights in September on business. Clean rooms and fantastic location. Breakfast was brilliant with so much selection.

Parking is €9 per day and your vehicle will be safe. Wifi is available but you have to pay for it and the signal is very poor.

On the whole great place to stay.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ianmacca1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Hotel Dortmund City

Property: Mercure Hotel Dortmund City
Address: Kampstr. 35-37, 44137 Dortmund, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dortmund
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #7 of 54 Hotels in Dortmund
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mercure Hotel Dortmund City 3*
Number of rooms: 82
Official Description (provided by the hotel):
The 3 star Mercure Dortmund City has 82 rooms and is located in the centre of the city. The modern hotel offers WLAN, a cosy bar and a meeting room for up to 45 people. It is a 5 minute walk to the main train station, museums, the concert hall and many other attractions. Convenient public transport takes you to Westfalenhalle events hall and Westfalenstadion stadium. The hotel is an ideal base for business and tourist activities in and around Dortmund. ... more   less 
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Also Known As:
Accor Hotel Dortmund City

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