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“Beautiful Hotel in a Beautiful Location”

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Hyatt Regency Dusseldorf
Ranked #4 of 236 Hotels in Dusseldorf
Certificate of Excellence
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful Hotel in a Beautiful Location”
Reviewed 4 May 2014 via mobile

This is truly a great Hyatt! The location is superb, being right in the Media Harbour area. The staff are very friendly and professional. The rooms are well designed and presented. They are very clean. The bed is comfortable. Breakfast at DOX is really nice and offers something for everyone. The meeting rooms are very comfortable and the team know how to make a meeting a success.

Stayed May 2014, travelled on business
Helpful?
Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRDUSSE, General Manager at Hyatt Regency Dusseldorf, responded to this review, 6 May 2014
Dearest Guest,

Thank you so very much for your friendly words concerning your recent stay at Hyatt Regency Dusseldorf.

I am very glad to hear that you enjoyed your overall stay with us so much and especially that we made your meeting such a success.

We are already looking forward to welcoming you back hopefully very soon and remain,

With warmest regards,

Axel Ziegler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,145 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
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English first
Houston
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 21 April 2014

Stayed in a club room.

This offers access to the lounge on the top floor- snacks and drink during the day, a light buffet with wine and beer in the evening and a breakfast buffet. Along with a wonderful view and not least a great team running the place.

The club lounge personnel were really good, friendly and helpful.

From front desk, to doormen and cleaning staff everyone was at the top of their game. Very nice to see.

The location was good for us- the media harbour is approx 15 min walk to town, a 5 minute bicycle ride and also served by public transport. It has the benefit of being quiet at the weekends while having numerous dining/drinking options in the neighbourhood.

The hotel is modern, stylish and offers good amenities. Only lacking a pool.

If you don't need to stay in the heart of town, appreciate space and enjoy the availability of plenty of running tracks with a fantastic view I think it's a great venue.

Only negatives were the weird layout of the rooms with the bath being open to the hallway of the room and having a glass wall. Trendy but doesn't offer much privacy when you're using it. Not an issue for us and hey it could be worse couldn't it? It could be the toilet.

Room Tip: Ask for a quiet room.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SamCHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRDUSSE, General Manager at Hyatt Regency Dusseldorf, responded to this review, 6 May 2014
Dearest Guest,

Thank you very much for your recent stay at Hyatt Regency Dusseldorf and the time you invested to provide us your detailed feedback via Tripadvisor.com.
I am very glad to learn, that overall you enjoyed your stay and hotel so very much.

Further it is great that you mention our special Club Room Category which as well as our Suites, do include the Access to our exclusive Regency Club Lounge on the hotel´s top floor.
I totally agree with you that the View from there is just amazing and probably the best one you will find in entire Dusseldorf City.

Just one more thing we would like to mention, is concerning the Layout of our Open Guest Bathrooms.
Indeed they are truly special and many of our guests do prefer their unconventional Design.

In case you rather prefer a Guest Room with a classic closed bathroom, of course we do offer those as well!
Looking forward reserving your personal preference for your next stay and hoping to welcoming you back very soon we remain,

With warmest regards from entire Hyatt Dusseldorf Team,


Axel Ziegler
General Manager
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Downingtown, Pennsylvania
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 April 2014

I stay here during my business trips. love the view of the rhine from the hotel. The decor of the hotel is very nice. Their service is very good as well. The room is spacious and great design aesthetics. They also have a very good breakfast buffet, pricey (32 euros - worth it if you have the appetite).. It is probably a 20 minute walk to the oldcity.. There are also good bars and restaurants near by. Try Mongos ( 3 minute walk), and EigelStein Kolsch brewery (3 minute walk).

Room Tip: higher floors gives you a good view
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WorldKites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRDUSSE, General Manager at Hyatt Regency Dusseldorf, responded to this review, 6 May 2014
Dearest Guest,

Thank you so much for your excellent review, which really puts it all together.

We are very happy that you are so satisfied with the hotel, and look forward to keep hosting you for your future visits in Dusseldorf.

With warmest regards from entire Hyatt Regency Dusseldorf Family,


Axel Ziegler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Al Hofuf, Saudi Arabia
Level Contributor
127 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 10 April 2014

The hotel is spectacular, design hotel in the exclusive Media Harbour at the Rhine near city center. Hotels’ staff are friendly, cooperative and helpful. Hotel is very will maintained and very clean. Rooms located at high floors provide wonderful views. Club launch is average and the provided breakfast is very limited and does not worth it at all. Hotels’ is showing good interest of being an environmentally friendly facility. Hotel is very pricy.

Room Tip: Rooms located at high floors provide spectacular views.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adnan-Almuslem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRDUSSE, General Manager at Hyatt Regency Dusseldorf, responded to this review, 14 April 2014
Dear Guest,

Thank you very much for mentioning our hotel´s unique location inside Dusseldorf Media Harbor with it´s beautiful views over river Rhine, while you are still so close to city center.
We are very glad to hear that you had such a great overall experience at the hotel.

Our exclusive Regency Club on the hotel´s top floor offers to our guests a very special and private atmosphere, with the most stunning views over Dusseldorf City Skyline.
Beside complimentary hot & soft drinks during the entire day, we offer there additionally a continental breakfast buffet in the morning, as well as afternoon tea and in the evening time a selection of tasty snacks and alcoholic drinks.

In case you prefer an extensive breakfast please try next time our rich hotel buffet breakfast at our DOX Restaurant.
It will offer you everything you can think of to make a perfect start into your day.

The entire Hyatt Regency Dusseldorf Team looks forward to host you soon again.

With warmest regards,

Axel Ziegler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auxerre, France
Level Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 April 2014

Everything is perfect, and well done. Very nice quality of all the materials everywhere. I was very pleased with so cosy space after busy day.
The waiters were not very quick... Really not at all :-(((

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Veranika K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRDUSSE, Manager at Hyatt Regency Dusseldorf, responded to this review, 10 April 2014
Dearest Guest,

Feedback is always welcomed at Hyatt Regency Dusseldorf, as it assists us in perfecting our service & performance for our valued guests.
Therefore we highly appreciate your support and your very positive review regarding your overall stay at the hotel.

At the same time I do apologize to you, that you experienced minor flaws in our service times.
Rest assured that we take your information very serious, and I will follow up with my entire team in order to resolve this issue immediately.

We hope having the opportunity to host you again very soon at Hyatt Regency Dusseldorf and provide you then with an entirely perfect service that our hotel is renowned for.

With warmest regards,

Robert Kmita
F&B Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
386 reviews
199 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 2 April 2014

A nice modern hotel in Duesseldorf with a great froth desk staff.

Located on the Rhine river with easy access to old town as well as local restaurants .

The room was a great size, large kind bed, work space and very fast internet service. The bathroom included a large shower and separate bathtub.

The hotel bar / restaurant had a relaxing vibe, great menu with few local beers on tap and access to a outside deck overlooking the river.

A great stay overall

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CNDTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRDUSSE, General Manager at Hyatt Regency Dusseldorf, responded to this review, 10 April 2014
Dear Guest,

Thank you very much for your excellent review!

We are very glad that you had such a great time with us and enjoyed your overall stay so much.

Looking forward continuing to host you in the future I remain,

With warmest regards from Hyatt Regency Dusseldorf,

Axel Ziegler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 March 2014

The Hyatt in Duesseldorf is a nice and trendy hotel at a trendy location. Good choice of restaurants at walking distance. The hotel is very nicely decorated and well kept. I stayed here about two years ago and again recently, and it still looks new. Rooms are spacious. Free wifi is greatly appreciated. The only thing that could improve is the airco. I stayed here in March and the room was too warm, even with the airco at lowest temperature and the ventilator at max. Personnel at the reception acknowledged this and said the best way to cool the room was to open the window. But then the window can't really be opened as the tv is infront of the window and cannot be moved.........

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2012martine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRDUSSE, General Manager at Hyatt Regency Dusseldorf, responded to this review, 27 March 2014
Dearest Guest,

Thank you very much for taking the time to provide us your honest and detailed feedback regarding your new recent stay with us.

I truly apologize to you for the challenge regarding your guest room´s temperature, and that this circumstance reduced your comfort.
Please be assured that we already solved this technical issue, in order to guaranty a perfect room indoor climate for our guests.

Further we are constantly working to keep up the excellent maintenance of our beautiful new hotel, and it is great to receive your confirmation on this way.

We are looking forward to hopefully welcoming you back at Hyatt Regency Dusseldorf already very soon and remain,

With warmest regards,

Axel Ziegler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Dusseldorf

Property: Hyatt Regency Dusseldorf
Address: Speditionstr. 19, 40221 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Dusseldorf
#2 Family Hotel in Dusseldorf
#2 Business Hotel in Dusseldorf
#3 Romantic Hotel in Dusseldorf
#4 Luxury Hotel in Dusseldorf
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hyatt Regency Dusseldorf 5*
Number of rooms: 303
Official Description (provided by the hotel):
Experience Hyatt Regency Dusseldorf, an elegant hotel for business and leisure travellers located directly at the Media Harbour in Dusseldorf. The hotel was opened December 2010 and is located in a 19-storey building at the tip of a peninsula directly on the Rhine with a stunning view of the Media Harbour, Old Town, the Rhine Tower and the skyline of Dusseldorf. The hotel offers 303 rooms and suites with a contemporary, elegant design, complemented by a comfortable setting. Dining facilities include DOX restaurant with classic regional cuisine, the self-service restaurant Cafe D as well as DOX Bar and Lounge with a wide range of beverages, classical snacks and local dishes. The Pebble's Terrace catches the eye with a stunning view of the Media Harbour. Flexible meeting spaces with floor-to-ceiling-windows and a total area of 850 sq m are ideal for business meetings, seminars and conferences. ... more   less 
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Also Known As:
Hyatt Regency Dusseldorf Hotel

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