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“Business hotel. Overpriced during fair.”

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Leonardo Royal Hotel Dusseldorf Konigsallee
Ranked #23 of 238 Hotels in Dusseldorf
Certificate of Excellence
Baku, Azerbaijan
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Business hotel. Overpriced during fair.”
Reviewed 27 November 2013

Leonardo hotel uses one card with 2 sides for "do not disturb" and "clean the room". So when housekeeping staff is in a hurry, they just turn the card and voila the room does not require cleaning.
Reported problem to housekeeping and they told that there are no cleaning staff on duty (at 17:00). After a nudge from Reception, cleaner magically appeared - complaining they have to change their clothes as they were leaving the work. Management ignorant to feedback.

Double bed is 140 cm, WiFi is 14 EUR/day.
The only positive thing is breakfast and location.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cillegi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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627 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
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Salisbury, England
Level 6 Contributor
408 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 11 November 2013 via mobile

Business hotel. Great breakfast with lots of choices. Tea and coffee in the room.Nice comfortable bed, large room. Leaky shower head a surprise in a high starred hotel and no safe available in the room as new ones being fitted. Good location not far from old town, mediahafen and central station. Would stay again.

Stayed November 2013, travelled as a couple
Helpful?
Thank Karen90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
97 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 9 November 2013

Strong recommendation - don't go there!
The non smoking room had a terrible smoke odor, The heating system didn't work (in November), the water flow was not constant etc.
I have no idea how such property gets 4 stars.
And worst of all, no comment from the management!!!

Room Tip: If you must go there, at least ask to stay in the new wing (and not in the A block).
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank The_Chevalier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 5 Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 9 November 2013

I have stayed here three times before in the last 5 years and unfortunately this was the worst (and last) stay here. It started badly when they got my reservation and room request wrong and handled it very poorly. Having booked a kingsize bedded room with no interconnecting door I was sent to two single rooms with interconnecting doors. I was finally made to accept a single room with a smelly bathroom with the previous guests hair still adorning various surfaces in the bathroom. They seemed unconcerned with my growing frustration and offered no apology or compensation.
The number of staff is woeful - it seems like a hotel being run on a very tight budget but room rates are high and with breakfast and internet usage as extra costs it just isn't good enough value. It wasn't all bad - as many other travellers have commented the location is very good and later in my stay I switched to a deluxe room (more money!) which was very nice, but also very warm. Rooms in the back of the hotel are quiet and the breakfast very good. The staff in the restaurant were actually really good - perhaps they could move them to reception?

Room Tip: Rooms in the back of the hotel are much quieter on any floor. Deluxe rooms are much nicer and have a...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JLN64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 November 2013 via mobile

The hotel has very nice location, very close to city center and to the central station. Git plenty of transportation near by (2 tram lines and busses).
Hotel view is good. Got free internet snd international land lines calls if you're a member which is free if you're staying for more than 2 days.
Break fast is also good.
They don't have much facilities in the room but bssics is there, iron for clothing, rea/coffee boiler. Tv.
In general iy'sa very nice hotel.

Stayed October 2013, travelled on business
Helpful?
Thank Ramy_Omar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport, United Kingdom
Level 6 Contributor
179 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 29 October 2013

This hotel used to be a Holiday Inn & I believe it's recently been converted. The location is good, whilst not in the dead centre of things it's close to Königsallee and a 10 minute walk to the Altstadt. The staff are very friendly and welcoming and there is a lovely bar area. We had a twin room on the 5th floor, which was great; lots of space, a large single bed each, clean, comfortable and modern. We didn't choose the breakfast option, which we thought was expensive at €29 per person, especially when there are so many nice bakeries & cafés within walking distance. The hotel is mainly surrounded by offices, so apart from a couple of noisy people shouting outside for about 10 mins one night, it's nice & peaceful at night. There is also a pool & sauna, but unfortunately we didn't have time to try them out. I would definitely stay here again and recommend it to someone who wants to be close to the old town & shopping area without being slap bang in the middle of the hustle & bustle.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 October 2013

The location of the hotel is very good. Very close to Königsallee. I did not buy breakfast option so i would not know. The rooms were clean, and in very good condition. The only drawback is that there is no gym in the hotel. There is Fitness First just around the corner and costs 6 EURO/DAY for hotel guests.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Volkan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Leonardo Royal Hotel Dusseldorf Konigsallee

Property: Leonardo Royal Hotel Dusseldorf Konigsallee
Address: Graf-Adolf-Platz 8-10 | Stadtmitte, 40213 Dusseldorf, North Rhine-Westphalia, Germany (Formerly Holiday Inn)
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Luxury Hotel in Dusseldorf
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Leonardo Royal Hotel Dusseldorf Konigsallee 4.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Holiday Inn Dusseldorf City Centre Konigsallee Hotel
Holiday Inn düsseldorf
düsseldorf Holiday Inn

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