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“Location, Location, Location.”

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Sheraton Dusseldorf Airport Hotel
Ranked #37 of 240 Hotels in Dusseldorf
GreenLeadersGold level
Reviewed 19 July 2012

Stayed for one night, July 17th, and found this hotel first class. As the review title says, its location 100m from the Airport, is superb. Follow the signage in arrivals and walk across the road to the car park where you will find a lift for hotel guests only. The hotel is on the penthouse floor, so to speak. Built on top of the carpark with landscape gardens all around.
The room was a good size, spotlessly clean, and the bathroom had all the amenities supplied. The only small flaw was that the rubber mount on the shower head was hanging down which did not look the best. Very comfortable and firm bed and had a good quiet night's sleep even though the room was facing the airport.
Breakfast was a large hot buffet with tea or coffee served to your table. The quality and choice was again first class
If you have to stay over at Dusseldorf Airport then I would recommend this hotel. They have really good offers on at the moment.

  • Stayed: July 2012, travelled solo
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Thank FredBirmingham1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julisch, Executive Secretary at Sheraton Dusseldorf Airport Hotel, responded to this reviewResponded 26 July 2012

Dear FredBirmingham1,

thank you for beeing our guest in July and for rating us positive on tripadvisor. Certainly the location is unbeatable and is ideal for guests with early flights or late landing. The architectural implementation to build a hotel on the roof of a parking garage is certainly unique, but the fact that the Sheraton also has a green area of about 10,000 sqm makes us to a special oasis at the airport. You even have the possibility to sit outside in our Sky Garden if the weather is good.
And have you seen our turtles? We have 17 turtles booked lifelng all inclusive holidays with us! they have a private pond with sandy beach and they just love to lie in the sun.

FredBirmingham1, I am very pleased that you felt comfortable here and the whole team is looking forward to your next visit.

Kind regards,

Julia S.
Executive Secretary

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445 - 451 of 936 reviews

Reviewed 14 July 2012

Visiting the area for a family wedding, several members of our party booked here. We all agreed that the food, service and facilities were exceptional. I would highly recommend this hotel to anyone who is looking for clean, comfort, convenience, cuisine.
OTTO restaurant is exceptional for dinner, both food and service elevated far above that of typical "hotel fare".
Convenient and easy to travel the short distance to Dusseldorf attractions like the Old Town and Media Harbour.

Room Tip: Being a single floor hotel, it's hard to get a bad room!
See more room tips
  • Stayed: July 2012, travelled with family
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Thank LizFeltham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julisch, Executive Secretary at Sheraton Dusseldorf Airport Hotel, responded to this reviewResponded 26 July 2012

Dear LizFeltham,

first of all I would like to send you my warmest regards to Canada and thank you so much for the positive words about the Sheraton Duesseldorf Airport Hotel and the good rating on tripadvisor.

There is nothing what I could actually add and I forwarded your comment to all our kitchen and service employees. They were absolutely proud and your words are exactly the reason why we get up every day, because we want to make the stay of our guests to a special experience!

Again, thank you for taking your time an giving us such a positiv feedback! We would be more than happy to welcome you again, next time travelling brings you back to Duesseldorf!

Kind regards,

Julia S.
Executive Secretary

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Reviewed 13 July 2012

For a quick stopover after a flight and refreshing nights sleep, this hotel is in the most convenient location possible. You simply stroll out of the airport, cross over to the other side of the road and you are there. Service is impeccable, rooms are comfortable, nice lobby to have a drink and breakfast comes with a view. An easy, stress free location for a quick overnight offering the perfect location for a good rest before you get on your way.

  • Stayed: July 2012
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Thank Vanessa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julisch, Executive Secretary at Sheraton Dusseldorf Airport Hotel, responded to this reviewResponded 22 August 2012

Dear Kfafa,

thank you so much for your nice words and the positive evaluation of the Sheraton Duesseldorf Airport Hotel on tripadvisor.
I am very pleased that we could provide a pleasant stay and what would be a better motivation for our team as a positive feedback from our guests?

It was a pleasure to welcome you in Duesseldorf and you are always welcome when travelling brings you back!

With kind regards,

Julia S.

Executive Secretary

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Reviewed 12 July 2012

My wife and I stayed here for one night. We had a late arrival into Dusseldorf airport and thought it would be more convenient to stay here on our first night. We Were right to do so.

My wife is a Starwood member and we used points to part pay for the room. We had a lovely room and it was a great size with a good sized bathroom with an excellent shower. There was a mini bar and a coffee maker. The television had a great amount of channels including BBC 1 & 2. As well as BBC World.

The location of the hotel is excellent for arriving/departing from the airport. It is also a few steps from the S Bahn train station for links into Dusseldorf and beyond. As it is only around 15 minutes to Dusseldorf Hauptbahnhoff, this hotel actually becomes a viable option as somewhere to stay for an entire stay to Dusseldorf. I might do that myself next time. If you don't want to eat in the hotel there is a few other options in the airport terminal which is a few minutes walk away. There is also a mini- supermarket there.

The only negative was the queue for check in on arrival at about 9.45pm. The check- in clerk apologised explaining there had been some problems with airlines and passengers had been put up at the Sheraton, hence the queue. Not the fault of the hotel and just one of the things.

Good hotel rooms, great location for both airport and the city centre. Would choose this hotel again without question.

  • Stayed: July 2012, travelled as a couple
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1  Thank MysticManc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julisch, Executive Secretary at Sheraton Dusseldorf Airport Hotel, responded to this reviewResponded 22 August 2012

Dera MysticManc,

thank you very much for your detailed comment on tripadvisor, we were very pleased!
Our biggest concern is always the well being of our guests, especially as an airport hotel we do our very best to give our guests an oasis of calm and try to make the stress of traveling as pleasant as possible. Therefore I am very delighted to read that you felt comfortable and well cared for during your stay.

We are looking forward to your next visit in Duesseldorf!

With kind regards,

Julia S.
Executive Secretary

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Reviewed 1 July 2012

As per everyone else, we stay at the Sheraton Airport for easy access to the terminal in the morning.

Rooms are quiet, good beds, however no cold air in the room, but the windows open (it does not help when it is 30 degrees outside).

We ate at Chock's the bar restaurant and it was better than the hotel restaurant (where we usually go). The barman is an exceptionnal fellow and will strike a conversation with you on any subjects.

Overall, we will continue this routine

  • Stayed: June 2012, travelled on business
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Thank BenitoMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 July 2012

Dear BenitoMontreal,

thank you very much for your feedback on tripadvisor and your positive words about our barman - Sivarajah (we call him Shiva). He is actually working in our hotel for more than 10 years and we are very proud to count him as one of our employees.
Every room is equiped with an aircondition which can be individually controlled. The next time you enter one of our guest rooms and it is not cold enough for you, please do not hesitate to contact our front desk employees directly and we will do our upmost to find a perfect room for you!

With kind regards,

Julia S.
Executice Secretary

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Reviewed 30 June 2012

70's style interiors, service and atmosphere. Convenient only if you are delayed or have a one night stay/stop over.

Check out was slow, and very paper oriented. The rooms are basic and the bathrooms functional. It is comfortable, but slightly out of date. The restaurant OTTO for breakfast is not great..the breakfast is a buffet and the day we were there the coffee machine was broken, slightly disorganized staff and the air conditioning didnt work and it was hot.

Overall, just another airport hotel. And for 245 Euros to not include breakfast (and a buffet breakfast at that) is outrageous!

  • Stayed: June 2012, travelled on business
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Thank Chris_Battersea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 9 July 2012

Dear Chris Battersea,

Thank you for your assessment and the critical words, because exactly these help us to improve the service and quality constantly. The hotel was opened in the early 80s, and certainly there are one or the other, which is not comparable to a new building, but we are also here in a continuous development, for example, in the near future, 40 guest rooms will be completely renovated. Since 2010, our restaurant has not only a new name. It was also completely renovated and brought to a new level.

The price in all hotels around the world depends on supply, demand and competition. Just have a look on our home page or call our reservation department and ask for special offers. We will be happy to assist you!

With kind regards,

Julia S.
Executive Secretary

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Reviewed 28 June 2012 via mobile

First of all: normally I do not like airport hotels but this one is an exception:

- friendly and professional staff
- quick check in
- clean and quiet (!) rooms, nothing special but really correct with coffee machine
- good breakfast
- good beds
- 30 sec walk from departure hall

For parking book P23 if you have long term stay, approx 7 min walk from hotel

  • Stayed: June 2012
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1  Thank j75fr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 10 July 2012

Dear j75fr,

first I would like to send greetings to Paris and thanks for the great review of our hotel at tripadvisor. We were very happy about the key points that are very meaningful.
The crucial question is always what kind of hotel-type I have booked and what are my expectations of the hotel. Yes, we are a hotel directly at the airport and provide a comfort which matches to the needs of our guests, but the most important element are our friendly, sincere employees who create positive memories.

See you next time at the Sheraton Duesseldorf Airport Hotel!

Sincerely,

Julia S.
Executive Secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Dusseldorf Airport Hotel

Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Dusseldorf
#30 Romantic Hotel in Dusseldorf
#30 Luxury Hotel in Dusseldorf
#34 Business Hotel in Dusseldorf
Price Range: £84 - £314 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
Official Description (provided by the hotel):
Directly situated at Dusseldorf's airport, Sheraton Dusseldorf Airport Hotel is built on top of the roof of the parking garage section P3.Because of its perfect connection and the location of Dusseldorf International Airport, guests can arrive easily and comfortably by train, plane or car. Each of the 198 calm and modern furnished rooms is provided with soundproof windows and Sheraton Sweet Sleeper beds(R) are inviting guests to relax and offering a good night's rest.Sheraton Dusseldorf Airport Hotel has a wide range of hotel facilities and services like business corner, complimentary Wi-Fi in the hotel lobby, fitness center, restaurant "Otto", bar "on chocks" and many others.In 17 different conference rooms one can hold international meetings and conferences.International atmosphere and a gate to the world:Welcome to Dusseldorf. ... more   less 
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Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton

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