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“Convinient and practical”

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Sheraton Dusseldorf Airport Hotel
Ranked #34 of 239 Hotels in Dusseldorf
GreenLeadersGold level
Reviewed 15 August 2014

When flying in and out of Dusseldorf on business, I very often stay at the Sheraton Dusseldorf Airport Hotel. I have several used the hotels meeting facilities when having meetings and the service level is very good with the usual high Sheraton level.
The Otto restaurant serves a great breakfast and the rooms (now many of them having been renovated are in a very high standard.
It is a good business hotel and I will keep staying here.

  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank hasbinfat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this reviewResponded 20 August 2014

Dear hasbinfat,

Thank you for your positive review on Tripadvisor. We are glad to hear that you are always able to enjoy your stays at the Sheraton Duesseldorf Airport Hotel. Also it is nice to know that you like our just new renovated rooms.

We are looking forward to welcome you again at our property and thank you for your loyality.

Warm regards from Duesseldorf,

Christian B.

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Reviews (932)
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268 - 274 of 932 reviews

Reviewed 14 August 2014

Very clean, very efficient, small rooms, excellent staff, inside the airport. We got in late, room was ready with an extra cot for our daughter, staff was helpful. The restaurant is open early and open late for travelers. This hotel knows exactly who their customers are and do a good job. Our room was a bit small but still everything that is needed for a layover and an early morning flight.

Room Tip: Rooms are small and not much of a view. Not a vacation destination but a great airport property.
  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank ToddandLisaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this reviewResponded 20 August 2014

Dear ToddandLisaS,

thank you for your review on Tripadvisor. We are glad to hear that you were able to enjoy your stay at the Sheraton Duesseldorf Airport Hotel and hope to welcome you again at our property.

Warm regards from Duesseldorf,

Christian B.

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Reviewed 11 August 2014 via mobile

Generally I am a fan of Sheraton when traveling on business and after a long day in Germany a missed flight doesn't seem too bad if you have a Sheraton night in front of you .... The Essen one down the road is a good place


This one is not a good reflection. Of the brand and disorganised ... Room small despite what they called an upgrade , food poor and an attempted overcharge at check our just compounded a tired place to avoid in future

Stayed: July 2014, travelled on business
2  Thank Flyinghollander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this reviewResponded 20 August 2014

Dear Flyinghollander,

thank you for your constructive feedback on Tripadvisor. Please do not hesitate to contact us dircetly if you have any issues next time. We hope to welcome you again at the Sheraton Duesseldorf Airport Hotel and to convince you of our high service standards.

Kind regards,
Christian B.

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Reviewed 8 August 2014

I recently had an overnight layover at the Dusseldorf Airport, this hotel was a great place to stay for the night. The location is literally steps from the baggage claim at the airport. The check-in process was quick and easy, and all rooms were located on the same level, which was convenient. The room itself was very clean, the shower was great, and I didn't notice any airport or hallway noise. I had dinner in the bar, which was a bit pricey, as you may expect. However, the food was delicious and it was nice to have a relaxing evening without having to worry about any airport transportation. I would definitely stay here again if a layover in Dusseldorf was necessary.

  • Stayed: August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank bgroen13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this reviewResponded 10 August 2014

Dear bgroen13,

thank you so much for your detailed and positve feedback. We are delighted to hear, that you enjoyed your layover at the Sheraton Duesseldorf Airport Hotel.

We are looking forward to welcome you again at your next stop in Duesseldorf.

Warm regards,

Franziska S.

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Reviewed 6 August 2014

Had a good room about 5th floor. Room like the hotel is a little aged, but still spacious and plush. Room clean and no complaints. Breakfast (not included in room price) is very good - lots of choices and I wish I wasn't rushing to a plane as I could have enjoyed it for longer. Easy to get to from train and/or plane thus location is unbeatable.

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Natalie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this reviewResponded 9 August 2014

Dear Natalie S,

thank you so much for your nice feedback. We are happy to hear that you enjoyed your stay and we are hoping to welcome you back at the Sheraton Duesseldorf Airport Hotel.

Kind regards,

Franziska S.

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Reviewed 5 August 2014 via mobile

Hotel not worth the star rating,
Rooms exceptionally warm.
Telephone did not work.
Overpriced room service.
Long check in and out process
Room smelt of stale smoke

Only positive is that it's literally in the airport so location cannot be faulted.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Lscue777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this reviewResponded 9 August 2014

Dear LisaLC7,

we are very sorry to hear, that your stay did not meet up your expectations. If you have any issues during your stay, please do not hesitate to conntact us directly.

We hope to welcome you again and provide you with our worldwide Sheraton service.

Kind regards,

Franziska S.

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Reviewed 1 August 2014

I stayed in Sheraton just one night for a business trip and I felt really comfortable and warmly accepted. It was very clean room, big and with a nice bathroom. Also restaurant and lounge bar seemed to be nice. The breakfast was not included.

Room Tip: I just tried this otel once.
  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank FabriRoma1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this reviewResponded 4 August 2014

Dear FabriRoma1976,

Thank you very much for your feedback. We are delighted to hear that you fully enjoyed your stay and our Sheraton service.

We hope to welcome you agian at the Sheraton Duesseldorf Airport Hotel.

Warm regards,

Franziska S.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Dusseldorf Airport Hotel

Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Dusseldorf
#27 Luxury Hotel in Dusseldorf
#30 Romantic Hotel in Dusseldorf
#34 Business Hotel in Dusseldorf
Price Range: £84 - £317 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
Official Description (provided by the hotel):
Directly situated at Dusseldorf's airport, Sheraton Dusseldorf Airport Hotel is built on top of the roof of the parking garage section P3.Because of its perfect connection and the location of Dusseldorf International Airport, guests can arrive easily and comfortably by train, plane or car. Each of the 198 calm and modern furnished rooms is provided with soundproof windows and Sheraton Sweet Sleeper beds(R) are inviting guests to relax and offering a good night's rest.Sheraton Dusseldorf Airport Hotel has a wide range of hotel facilities and services like business corner, complimentary Wi-Fi in the hotel lobby, fitness center, restaurant "Otto", bar "on chocks" and many others.In 17 different conference rooms one can hold international meetings and conferences.International atmosphere and a gate to the world:Welcome to Dusseldorf. ... more   less 
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Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton

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