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“Away from the centre”

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Holiday Inn Dusseldorf - Hafen
Ranked #19 of 238 Hotels in Dusseldorf
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
117 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Away from the centre”
Reviewed 12 December 2012

While this hotel is not in the centre of town it is worth a visit if you have transport. Located by the Media Hafen area of the city there are good restaurants within walking distance but you do need a taxi to get to the Altstadt.
Within the hotel this is pretty much to the standard you come to expect at Mercure hotels with comfortable and functional rooms. Staff were all very pleasant and helpful even posting back to me my phone charger unfortunately left behind when I left.

  • Stayed November 2012, travelled on business
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Helpful?
Thank PeterCW9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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748 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
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English first
Warsaw, Poland
Level 5 Contributor
69 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 26 November 2012

I have stayed in Mercure Hafen for a weekend. It was just to visit the city. The hotel is close to the river and a walking distance from the old town. The superior room was specious and had a king size bed. Really wide tv screens and coffee machine. There is a complimentary wated in the fridge. The products from mini bar are available in the lobby.

The room was quiet and with a view on Rheinturm (TV tower), even from the first floor. The breakfast was excellent, including fresh orange juice, wide variety of cheese, ham, fresh fruit and bread. For the luxury of your breakfast there was even a sparking wine available.

However, the most important was the staff, both at the reception and in the restaurant - always helpful and with smiling face. I will come back again.

  • Stayed November 2012, travelled as a couple
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Helpful?
2 Thank othergaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 6 Contributor
121 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 24 November 2012

Just returned from a great city break in this modern,clean and conveniently located hotel. Hotel website location was spot on and arrived via tram nbr 704, easy checkin and friendly staff. Free Internet setup given and directions/recommendations for city site seeing and Christmas markets. The room was spotless and clean, modern, great power shower and supper comfortable bed. Really couldn't fault this place at all and to top it off, free gluhwein at reception after a day in the old city markets.

Room Tip: Any room - even the ones near the lift is sound proof!
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  • Stayed November 2012, travelled with family
    • Value
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Helpful?
2 Thank LondonMatt75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neu-Anspach, Germany
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 22 November 2012

I know Düsseldorf really well, but did not know the "Hafen". Like all trendy cities, Düsseldorf has decided to turn an old decrepid part of town into a trendy place to go (London Quays, Hamburg Speicherstadt etc etc...). It must be a vibrant place on a sunny summer day! On a cold winter evening, it made a pleasnt change from the "Altstadt". We dined at the "Bug" restaurant which was a little on the expensive side, but really good and not a rip-off! The service was unbelievable! The Mercure hotel offered really friendly, bubbly staff who did everything they could to help us: even before check-in trying to find the location of the "Cirque Du Soleil" show we had booked. The Maisonette Suite we had booked was really quite quaint. It was nice to leave all our "junk" downstairs, and leave the bedroom uncluttered. The king-size bed was of the highest standard. There were several very lucrative extras included in the price, for example: free parking in a gated secure garage (wow! my Merc was safe!), WLAN, and the entire minibar (beer, soft drinks, nuts and chocolate). The bathroom was a bit of a let-down (tiny), but hey, at that price, you can't expect an Intercontinental bathroom! I stay half of the year in hotels (all the big chains), and can thoroughly recommend this hotel to private and business travellers alike with a set budget! The breakfast on Sunday was served until 14:00(!!!) and was truly magnificent!!! We'll be back!!!

  • Stayed November 2012, travelled as a couple
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Helpful?
Thank charles-stuart61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 November 2012

It was a very good surprise when me and my family met people who work at this hotel. All of them are polite, nice and leave for us a feeling that they love what they do.
The rooms were very large, and brand new, nice looking.

  • Stayed November 2012, travelled on business
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Helpful?
2 Thank Jorge B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houilles, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 November 2012

Very good welcome in this hotel. They definitely know what the word "Service" means. The bedroom and the restaurant are nice. The hotel is very well located with the tram station just in front. Very quick to go to the city centre.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank Ouassila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stowmarket, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2012

Stayed on a long weekend visit for our first trip to Duesseldorf. This was in a good location, close to a tram stop towards the city centre. The room was huge compared to similar in the UK. Bed, shower and furniture all good condition and clean. Tea and coffee in the room. Breakfast was a varied choice buffet and it was easy to eat way too much. Enjoyed the City saw enough in a long weekend and can recommend the trip to anyone thinking of going.

  • Stayed June 2012, travelled with family
    • Value
    • Sleep Quality
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Helpful?
Thank miranda c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Dusseldorf - Hafen

Property: Holiday Inn Dusseldorf - Hafen
Address: Volmerswerther Strasse 35, 40221 Dusseldorf, North Rhine-Westphalia, Germany (Formerly Mercure Düsseldorf Hafen)
Phone Number:
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#13 Romantic Hotel in Dusseldorf
#15 Luxury Hotel in Dusseldorf
#18 Business Hotel in Dusseldorf
#20 Best Value Hotel in Dusseldorf
#25 Family Hotel in Dusseldorf
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Dusseldorf - Hafen 4*
Number of rooms: 160
Official Description (provided by the hotel):
The Holiday Inn Dusseldorf - Hafen, situated in Unterbilk, near the media harbor and government district, offers 160 air-conditioned and modern equipped rooms. All rooms have free Wi-Fi access and offering comfortable bedding, Flat screen with over 60 channels and a fridge. The hotel offers parking garage as well as fitness room. The Holiday Inn Düsseldorf - Hafen has easy access to nearby motorways alike to public transport due to the nearby tram stop "Voelklinger Strasse". ... more   less 
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Also Known As:
Mercure Duesseldorf Hafen Hotel
Mercure Hotel Duesseldorf Hafen
Mercure Hotel düsseldorf

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