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“Great hotel, noisy in the corridors at night”

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Holiday Inn Dusseldorf - Hafen
Ranked #16 of 237 Hotels in Dusseldorf
Certificate of Excellence
Maidenhead, Berks
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel, noisy in the corridors at night”
Reviewed 9 January 2013

As a gold A club member, it has to be a mercure in Dusseldorf. I've stayed in them all, so this was a new experience.

We had a suite and a normal room on the 4th floor, can't fault the rooms they were great. We went out in town (5 minute taxi ride - €9 each way) and came back about midnight - during the night we were woken a couple of times by crashing/breaking noises in the corridor outside, and in the morning saw some broken glass around. We mentioned this to the staff but they said we were the only ones in the hotel!

Most strange! Would stay again.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alexmaccoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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735 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 23 December 2012

We stayed 3 nights in the Hotel which is slightly out of the city but was easily connected by Tram 709 & 704 to Dusseldorf Centraal station. we took the Suite room on the 4th floor as we had young kids with us, and we found the suite very comfortable and large when compared to a superior room of same category. The beds were comfortable and the Hotel provided a Pillow menu so that you can choose from before you sleep. Baby cots were complimentary including the mini bar items with beer, coke & bottled water which were replenished daily.

The breakfast spread was great and the service staff were cheerful & pleasant. We had a dinner at the restaurant and were surprised that we were given a 15% discount that evening.

Although the hotel is slightly out of the way, we found that the Front office ladies were very helpful with directions as to where to go and move about and would call for taxis for us when needed.

Kudos to the Hotel management.

Room Tip: Ask for a room not facing the main road.
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  • Stayed December 2012, travelled with family
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank TravelwithMattLui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
114 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 12 December 2012

While this hotel is not in the centre of town it is worth a visit if you have transport. Located by the Media Hafen area of the city there are good restaurants within walking distance but you do need a taxi to get to the Altstadt.
Within the hotel this is pretty much to the standard you come to expect at Mercure hotels with comfortable and functional rooms. Staff were all very pleasant and helpful even posting back to me my phone charger unfortunately left behind when I left.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeterCW9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
66 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 26 November 2012

I have stayed in Mercure Hafen for a weekend. It was just to visit the city. The hotel is close to the river and a walking distance from the old town. The superior room was specious and had a king size bed. Really wide tv screens and coffee machine. There is a complimentary wated in the fridge. The products from mini bar are available in the lobby.

The room was quiet and with a view on Rheinturm (TV tower), even from the first floor. The breakfast was excellent, including fresh orange juice, wide variety of cheese, ham, fresh fruit and bread. For the luxury of your breakfast there was even a sparking wine available.

However, the most important was the staff, both at the reception and in the restaurant - always helpful and with smiling face. I will come back again.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank othergaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
122 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 24 November 2012

Just returned from a great city break in this modern,clean and conveniently located hotel. Hotel website location was spot on and arrived via tram nbr 704, easy checkin and friendly staff. Free Internet setup given and directions/recommendations for city site seeing and Christmas markets. The room was spotless and clean, modern, great power shower and supper comfortable bed. Really couldn't fault this place at all and to top it off, free gluhwein at reception after a day in the old city markets.

Room Tip: Any room - even the ones near the lift is sound proof!
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  • Stayed November 2012, travelled with family
    • Value
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Helpful?
2 Thank LondonMatt75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Dusseldorf - Hafen

Property: Holiday Inn Dusseldorf - Hafen
Address: Volmerswerther Strasse 35, 40221 Dusseldorf, North Rhine-Westphalia, Germany (Formerly Mercure Düsseldorf Hafen)
Phone Number:
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#13 Romantic Hotel in Dusseldorf
#15 Luxury Hotel in Dusseldorf
#15 Best Value Hotel in Dusseldorf
#18 Business Hotel in Dusseldorf
#25 Family Hotel in Dusseldorf
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Dusseldorf - Hafen 4*
Number of rooms: 160
Official Description (provided by the hotel):
The Holiday Inn Dusseldorf - Hafen, situated in Unterbilk, near the media harbor and government district, offers 160 air-conditioned and modern equipped rooms. All rooms have free Wi-Fi access and offering comfortable bedding, Flat screen with over 60 channels and a fridge. The hotel offers parking garage as well as fitness room. The Holiday Inn Düsseldorf - Hafen has easy access to nearby motorways alike to public transport due to the nearby tram stop "Voelklinger Strasse". ... more   less 
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Also Known As:
Mercure Duesseldorf Hafen Hotel
Mercure Hotel Duesseldorf Hafen
Mercure Hotel düsseldorf

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