Good location, never tried the breakfast, but poor customer service. There was a door damaged on our stay, on closer inspection, the door has been previously damaged and they had patched it up. So any little bit of force could have damaged the door again. Unfortunately, it was on our stay. The reception had no customer service skills, he accused us of being drunk (we wern't, we were out all day, came back to get changed to go out and get drunk) and started going on about we were from a different country so it's all our fault. They have now took a payment from my bank account without permission, for a faulty door.
Avoid this hotel in case any thing goes wrong, as you won't be able to do anything about it.
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- Also Known As:
- Regina Dusseldorf düsseldorf