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Best Western Ambassador Hotel
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Reviews (313)
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All reviewsthe main train stationold townweekend staydusseldorf hbfminute walkwalking distancehotel is excellentconvenient locationshort breakclean roomswi fihotel is locatedcleanlinesskettlerhein
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90 - 95 of 313 reviews
Reviewed 27 June 2013

The location is good,just 3 min. walk to the main train station an 20 mins to Alstadt and the river.The breakfast was good with enough variety.The staff was helpful and nice to us.Wi fi was free.The room was ok. but the bathroom was very small..

  • Stayed: May 2013, travelled with friends
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Thank IŞIL T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2013 via mobile

First, the staff is simply wonderful. In Germany the service standards and customs are somewhat different from those in the U.S., but BW is an exception. They are helpful, smiling, and courteous.
Second, the hotel is within 12 minute walk to the downtown. But the area itself is sketchy.
Finally, the rooms are rather spacious, also clean. Breakfast is generous. There are both hot and cold foods.
We ripped a nice discount for our stay and it was really a great value deal.

  • Stayed: June 2013
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Thank amishka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2013

We have learned that Best Western Hotels in Europe are often a cut above what we find in the States. This particular hotel was perfect for anyone traveling by train....just around the corner from Dusseldorf's Hauptbahnhof....and the breakfast??? We were genuinely sorry we were only staying one night! It is extremely rare to find such an delectable array of breakfast items included in any hotel's room rate. Not only were the foods delicious..cheeses, meats, breads, fruits, olives, nuts, cereals, juices, etc.....but the presentation itself was outstanding.Wefelt we were in a much more expensive hotel when we went down for breakfast. Okay, so the trams are a little noisy--but we closed the window and were not bothered at all..we will definitely stay here again the next time we fly into Dusseldorf. I do prefer a bathroom with a tub...but very often lower-priced hotels are content with supplying showers only...we adapt!

  • Stayed: May 2013, travelled as a couple
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Thank mslamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2013

The location is good,as it is a 3 min walk to the train station,and about 20 mins to Alstadt and the Rhein river.The breakfast spread was good with a lot of variety and options.The service too was satisfactory. Wifi was free,and signal strength good enough even for skpe chats.However the room allocated to us on the 6th floor seemed to be a mezzanine floor as the ceiling was not high enough and seemed claustrophobic.The mattress was not comfortable either (too soft ).The room and bathroom were very clean.Had a decent stay.

  • Stayed: May 2013, travelled with family
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Thank Nandini M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2013

I stayed here for one night as I needed to be in town for business. The hotel is close to the main station which was easy for me. Unfortunately the building is somewhat outdated and the single room I got was also old fashioned. The room was clean but had no bath, the interior was in 70s design and there was no room temperature adjustment button. Moreover, the mattress was rather soft for my taste. Breakfast was OK with a decent choice, although no "English breakfast" unfortunately. Staff members were friendly. Compared with some of the other bestwestern hotels I stayed in I was a bit disappointed.

  • Stayed: March 2013, travelled solo
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Thank ikke4000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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