We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Ok room, smelly bathroom”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Dusseldorf Airport Ratingen
Ranked #80 of 237 Hotels in Dusseldorf
Fayetteville, Arkansas
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Ok room, smelly bathroom”
Reviewed 24 May 2014

Bathroom smelled like urine. If you kneel down, there's a strong urine smell. It feels like the bathroom is not clean at all. We checked in late so we decided to stay where we are and complain next day. Next day, when I bring that up to reception, I didn't even get an apology. All he did is wrote down notes in his notepad.
This hotel is a disappointment in terms if holiday inn brand. It is old and it's service need improvement. Room is dated. I can tolerate old room but I can't tolerate dirty and smelly room.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KMKrev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review, 9 June 2014
Dear KMKrev,

Thank you for staying and sharing your experience with us. I regret to hear that we were not able to meet your expectations when it comes to the cleanliness of our bathrooms. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message to obtain more information.

I look forward to hearing back from you very soon.

Sincerely,

Faith R
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

571 reviews from our community

Traveller rating
    60
    234
    188
    63
    26
See reviews for
74
117
77
267
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Marlow, England, United Kingdom
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 May 2014

An excellent airport hotel, nice quiet rooms (airport has a night curfew from 2200 onwards) and no noise from others, so slept well. Very good breakfast the next morning. Was only there for around 12 hours on each occasion, but managed to use the pub in the evening, which had a good choice of beers and meals.
Beds are very comfortable, pillows were too soft for me but I requested firm pillows which were brought to my room without any hassle.
Very big car park, most car parking is round the back of the hotel, so you don't need to park in the middle closer to the entrance/exit (unless you're lazy)

Room Tip: All rooms seem to be pretty quiet
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derry, United Kingdom
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 May 2014

Fairly average Holiday Inn. Basic facilities but adequate for a short business trip. Wouldn't recommend for a holiday or longer business stay. Food was acceptable. Internet ok. Got taxi to/from airport. Overall ok.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicola C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review, 26 May 2014
Dear Nicola C,

Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Olawa, Poland
Level Contributor
6 reviews
6 hotel reviews
Reviewed 9 May 2014

Stayed in hotel to visit a Dusseldorf Messe, rooms are spaceous, kept nice and tide. Staff was helpfull and tried to solved out problem with wifi at my room. Brekfast ok. Quite away from airport and you need to take a taxi for go here

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Remigiusz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 May 2014

Not a great room, only a single duvet for a double bed. Ordered breakfast in my room and it didn't turn up in time so missed breakfast as had to get to meeting. The hotel has seen better days and needs updating.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aslanroars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review, 23 May 2014
Dear aslanroars,

First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you back to Dusseldorf.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Dusseldorf hotels

Horsham, United Kingdom
Level Contributor
220 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 27 April 2014 via mobile

A little ire sonar but ideal for airport and close to the business area of Ratingen. The rooms are fine with everything you need and there is a better than average bar in the form of an in house pub with more character than you would expect. The breakfast restaurant was good with a wide selection to choose from. All in all good for business but not my first choice for families

Stayed April 2014, travelled on business
Helpful?
1 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toledo, Ohio
1 review
Reviewed 24 April 2014

I stayed here April 19 2014. An overnight layover between the Canary Islands and Chicago.

Arrived at airport around 10:30. I followed signs to P3, as instructed by hotel, to NRW shuttle location. They operate till midnight. I was at the hotel around 11:30. Quick check-in.

Room 126 is roomy, clean and up to date style-wise. Bathroom is very nice. Tub drain was somewhat slow. Arranged for 6:00 am wake-up call and 7:00 am shuttle. Two shuttles awaited in the morning for a dozen or so riders. Back at airport by 7:15.

I didn't do Wi-fi, or breakfast. I simply wanted a comfortable night of sleep and shower rather than the misery of sleeping in the airport. The price and convenience were excellent. My travels will likely land me in Dusseldorf again and I'll gladly revisit this Holiday Inn.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Dusseldorf
0.2 mi away
Relexa Hotel Airport Dusseldorf-Ratingen
1.7 mi away
Lindner Hotel Airport
Lindner Hotel Airport
#33 of 237 in Dusseldorf
4.0 of 5 bubbles 634 reviews
2.8 mi away
Holiday Inn Express Duesseldorf - City North
Show Prices
Show Prices
Show Prices
1.9 mi away
Sheraton Dusseldorf Airport Hotel
1.4 mi away
Avidon Art & Design Hotel
Avidon Art & Design Hotel
#69 of 237 in Dusseldorf
4.0 of 5 bubbles 158 reviews
2.0 mi away
Maritim Hotel Duesseldorf
Maritim Hotel Duesseldorf
#14 of 237 in Dusseldorf
4.0 of 5 bubbles 1,221 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Dusseldorf Airport Ratingen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Dusseldorf Airport Ratingen

Property: Holiday Inn Dusseldorf Airport Ratingen
Address: Broichhofstr. 3, 40880 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#52 Luxury Hotel in Dusseldorf
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Dusseldorf Airport Ratingen 4*
Number of rooms: 199
Official Description (provided by the hotel):
Welcome to the Holiday Inn Duesseldorf Airport-Ratingen - Your hotel for an excellent overnight stay! Only 4 km from Dusseldorf International Airport and with our complimentary airport-shuttle, you will spend less time in traffic and more time on doing what you came for. Whether you are coming to Dusseldorf to visit the fairs CPD, GDS, ProWein, Newcast ,IBA or for business, we are the ideal hotel for you!Just 9 km from the trade fairground Dusseldorf, the Holiday Inn Duesseldorf Airport-Ratingen is your best choice in the 4-star category. Amenities such as air-condition, free wireless LAN access, work desk, plush towels, luxurious bedding or the largest rooms in town (25-30 sqm) mean every night is a great night and every day starts right. The industrial area with companies like Nokia, Mitsubishi or Hewlett Packard is within short distance. After your business day, you can take a dip in our pool, enjoy a freshly draft beer in our bar Pub with your colleagues or test the great food in our restaurant terra mia . During the summer months you can relax in our summer garden around the pool. From a great breakfast to start the day to a relaxing meal in the evening our team looks forward to welcoming you. We re here, ready with all you need to make your trip a success. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Agoda, IHG, Priceline, Hotels.com, Ebookers, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd, Hotel.de and HotelQuickly so you can book your Holiday Inn Dusseldorf Airport Ratingen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Dusseldorf Airport Ratingen Hotel
Holiday Inn düsseldorf
düsseldorf Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing