Bathroom smelled like urine. If you kneel down, there's a strong urine smell. It feels like the bathroom is not clean at all. We checked in late so we decided to stay where we are and complain next day. Next day, when I bring that up to reception, I didn't even get an apology. All he did is wrote down notes in his notepad.
This hotel is a disappointment in terms if holiday inn brand. It is old and it's service need improvement. Room is dated. I can tolerate old room but I can't tolerate dirty and smelly room.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Duesseldorf Airport-Ratingen - Your hotel for an excellent overnight stay! Only 4 km from Dusseldorf International Airport and with our complimentary airport-shuttle, you will spend less time in traffic and more time on doing what you came for. Whether you are coming to Dusseldorf to visit the fairs CPD, GDS, ProWein, Newcast ,IBA or for business, we are the ideal hotel for you!Just 9 km from the trade fairground Dusseldorf, the Holiday Inn Duesseldorf Airport-Ratingen is your best choice in the 4-star category. Amenities such as air-condition, free wireless LAN access, work desk, plush towels, luxurious bedding or the largest rooms in town (25-30 sqm) mean every night is a great night and every day starts right. The industrial area with companies like Nokia, Mitsubishi or Hewlett Packard is within short distance. After your business day, you can take a dip in our pool, enjoy a freshly draft beer in our bar Pub with your colleagues or test the great food in our restaurant terra mia . During the summer months you can relax in our summer garden around the pool. From a great breakfast to start the day to a relaxing meal in the evening our team looks forward to welcoming you. We re here, ready with all you need to make your trip a success. ... more less
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- Also Known As:
- Holiday Inn Dusseldorf Airport Ratingen Hotel
- Holiday Inn düsseldorf
- düsseldorf Holiday Inn