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“Efficient business hotel”

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Courtyard by Marriott Duesseldorf Seestern
Ranked #47 of 239 Hotels in Dusseldorf
Reviewed 16 April 2013 via mobile

Conveniently located in business district. Clean no nonsense rooms. Staff friendly, efficient and focussed. No frills location but it all works and it comfortble. Breakfast buffet with good assortment with friendly and quick staff. Will stay again for business.

  • Stayed: April 2013
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1  Thank EUlrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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166 - 172 of 392 reviews

Reviewed 16 April 2013

My wife booked a double room for single occupancy, but got a dislocated shoulder the night before arriving so could not travel by herself. I brought her by car (250 KM) arriving early morning (3h drive) at 11 pm, and we asked the receptionist (mrs Moto [--], a disaster) if we both could stay and upgrade to double occupancy. She refused to listen, just offered (an extra!) room at 119 Euros, so we should have to pay two rooms... wheras there was a double bed in the room booked already... Supervisor contact did not help, and my wife had to go to the physician and pharmacist for pain killers in the meantime. We were refused any other help (although Marriott card holders) and I had to drive back home (3h 250 KM) to sleep there and return the next day again and back (another 6h 500 KM) because no solution offered. What a (lack of) service! Key of the room did not work for my wife, luggage was not handled - nightmare experience. That is how Marriott handles it customers, trying to get higher on the list of 'services' (do you also get their begging mails to like them - well, forget it!). Never again, do NOT go there. A rip-off to be blamed for. So we do now!

  • Stayed: April 2013, travelled on business
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1  Thank golfingaround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2013

This hotel was a really great experience! Everything overexceeded my expectations, which were pretty high - from the big bright room to the exquisite food! Quality of the personnel is A+. I haven't tried the swimming pool, but will surely do next time.

  • Stayed: January 2013, travelled on business
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Thank Andreea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2013

We stayed at the Courtyard for the fourth time now while visiting the "boot" exhibition. The Messe is a 10 min car drive from the Seestern area.

The hotel is not new but is definitely well kept, staff was very nice, as usual for Marriott brands.

The rooms are large enough, beds wonderful. The bathroom is of an average size, but very clean. We love the cozy side of Courtyards (compared to for example accor brands).

Breakfast is really a plus of this hotel, lots of bread to choose from, made-to-order pankakes, eggs etc. Good fruit selection.

There is a very nice little gastronomic italian restaurant called "La contessa" a few minutes walk away from the hotel. We didn't eat at the hotel this time, and the restaurant seems to have changed. U77 runs every 30 min on Saturdays to the city center, the stop is 50 meters away.

The downside is that parking is rather expensive (but numerous free parking spaces behind the hotel) and that wifi is not free.

Stayed: January 2013, travelled as a couple
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2012

Just got back from a short stay at this hotel and we loved everything about this hotel. The receptionists and staff were very helpful and welcoming (always nice as you sometimes feel like a burden when checking in to some hotels).
The whole place was clean and tidy from the reception to the room to the restaurant and bar area. The bed was the comfiest ive ever slept in!
The breakfast selection was very good ranging from the continental to pretty much a full english and the dinners (though a little on the expensive side - worth every penny as the food is so good!)
The hotel situated literally across the road from the train stop where u can get the U77 into the Alstadt/main shopping and nightlife areas - takes about 10mins. If that one isnt running then u can get other trains at the stop a little further down the road. It was so convenient for getting about.
We will definately be coming back here again!

  • Stayed: December 2012
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2  Thank StaceyMike1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2012

Behind the flagships like the new Marquis in Dubai the Marriott chain's bread and butter is hundreds of hotels like this. Clean, right off a motorway exit, primarily meant to serve a particular business district and tailored to the men and women who keep the economic plates spinning. Don't book this place expecting crystal waterfalls in the lobby or a quaint old town right out the front door. It's not a million miles to the attractive parts of town but this is primarily a functional business hotel right across from the Vodafone building. If you have business further afield - media harbour or the Messe - you'll be driving or taking public transport. The only eating options I noticed were in the restaurant to the right of the lobby - good if distant service, decent food, as overpriced as any other hotel restaurant - or in the other chain hotels nearby, or you can make the run across the river to the livelier parts of town. At weekends this area's as safe and as quiet as a graveyard.
Can't vouch for the transport costs as I was lightly loaded for an overnight stay and had plenty of time in hand, so I walked from and to the airport; about an hour through the suburbs each way, at a stroll. The hotel runs a reasonably priced shuttle which needs booked in advance and there are trains and buses passing the hotel. The regional transport website vrr.de suggests a need to change at least once between the airport and the hotel. When I left early on a Sunday morning the train halt across the road seemed to be shut but there were buses running past the door.
Check-in and check-out were very quick and efficient. The room was perfectly clean, European sized (small) with the usual safe, empty minibar and less storage space than I'd expected. Didn't see any supermarkets nearby so you'd be relying on Marriott's in-house Market for snacks, drinks and sundries. Free wifi for MR gold as expected, reasonably quick, not lightning fast. My one usual complaint, that they seem to expect the business traveler to use only one device at a time, so if you like to run a tablet/laptop and phone simultaneously you're left to pick one. Had this problem in Zurich last weekend and the solution was a no-quibble offer of a free pass for the second device; no such offer here, but if you pressed the point...
Conclusion ? A clean, well-run hotel you'd have to be picky to dislike and to which I'd be happy to return, but unless you have business nearby or your own transport there are better options.

  • Stayed: October 2012, travelled on business
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Thank voronUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2012

We spend a little holiday in Dusseldorf Seestern and I think the hotel was nice to choice for us. The room was clean and beautiful and we slept quite well. The a/c system did not cool the room too well, but we opened the window, traffic did not bother us. As we traveled with our own money the breakfast was a way too expensive, I think 19€ per person is too much. The Internet was also pricey. The tram stop was really convenient and run quite late, until about 9PM. We were quite surprised when one day the tram did not run and also the shops were closed. It was All Saints Day and they have it during the week. I was not prepared for that.

The staff was really helpful and friendly and they helped me when I needed information.

Stayed: October 2012, travelled as a couple
Thank Kimulus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Duesseldorf Seestern

Address: Am Seestern 16, 40547 Dusseldorf, North Rhine-Westphalia, Germany (Formerly Courtyard Dusseldorf Seestern)
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
#37 Luxury Hotel in Dusseldorf
Price Range: £44 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard by Marriott Duesseldorf Seestern 4*
Number of rooms: 221
Official Description (provided by the hotel):
Courtyard by Marriott Dusseldorf Seestern is a modern conference & business hotel in Duesseldorf, Germany offering a central location in the business district of Oberkassel and just minutes away from the fairgrounds, famous Old Town and international airport. We are a perfect location and conference venue, offering special deals and offers for every meeting and occasion. Our staff will delight you with superior service and delivery of customized catering service while paying attention to the smallest of details throughout our 415 sq meters of event space. All 221 guest rooms are equipped with contemporary furniture, high speed Internet, flatscreen TV and very comfortable beds. ... more   less 
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Also Known As:
Courtyard Dusseldorf Seestern Hotel
Courtyard Hotel Duesseldorf Seestern
Courtyard Hotel düsseldorf
düsseldorf Courtyard

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