We stayed for 5 nights at the Mercure Dusseldorf City Center for 5 nights from 15th May 2014 , having chosen it after an excellent stay at their Grand Biedemeier Hotel in Vienna last October and are very glad that we did. It is very convenient indeed to the main station (depending on your speed, less than ten minutes – and this includes time avoiding trams and waiting for traffic lights to change!).
So that our Review can be interpreted by others, we mention that we are a married couple aged 78 and 72 and take thing more slowly. As we were staying for 5 nights, we chose a Privilege Superior Room, primarily for the extra space we like to have on a break of more than a couple of days (the free minibar was, admittedly, a bonus but should not be the deciding factor!). In fact, the room we had (no. 455) was almost a mini suite; being an 'internal' room, the views were not particularly inspiring but it was a marvellously quiet room.
As regards the daily cleaning, topping up of toiletries, bed-making and changing of bed linen etc., this was all done efficiently and punctually.
Regarding breakfast, we found the selection to be more than sufficient; there were the usual cereals, fresh fruit, cold meats, cheeses, various types of bread (always a pleasure in Germany), various types of tea (both leaf and bags), various coffees as well as a good selection of hot food (including fried eggs, omelettes etc cooked to order). As is perhaps also usual, the breakfast room can get very crowded if there is a group at the hotel because they all come to breakfast at the same time but, these days, no hotel can survive without at least some groups.
We had no problems with Reception, either checking in, checking out or with questions during our stay. To be fair to other travellers, we must admit that we did have a couple of problems; on the one evening when we used the bar, the barman seemed to be more interested in talking to football-loving customers (who may, or may not, have been residents); on the Saturday, our room safe broke down and would not open and, being a weekend, a technician could not be found – the hotel staff were as helpful as they could be (particular thanks to Frau Skiba) but their master code would not work either and our main disappointment was that they do not seem to have an emergency contact number for 'out of hours' at the weekend.
Because of these two aspects, we would like to have given 4 ½ 'stars' but a rating of 4 'stars' would downgrade the hotel too much, so we are giving the full 5 'stars' and have no hesitation in recommending the Mercure Dusseldorf City Center Hotel.
- Official Description (provided by the hotel):
- The Mercure Hotel Duesseldorf City Center offers 163 rooms and is located in the heart of Dusseldorf between the main railway station and the renowned Konigsallee 800 m away. Providing ideal access to the exhibition centre and the international airport just 10 km away, the Mercure hotel also features the Apero bar, the Quatre Saisons brasserie, a terrace and three conference rooms. ... more less
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- Also Known As:
- Mercure Hotel Duesseldorf City
- Mercure Duesseldorf City Center
- Mercure Hotel düsseldorf