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“Good location for Trains/City Centre, but rooms need a refresh!”

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Leonardo Hotel Dusseldorf City Center
Ranked #28 of 238 Hotels in Dusseldorf
Tonbridge, United Kingdom
Level 6 Contributor
163 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
“Good location for Trains/City Centre, but rooms need a refresh!”
Reviewed 6 February 2012

Like seemingly many hotels this property is complacently relying on a steady stream of trade fair / convention traffic to pay inflated prices to stay at a chain property, it desperately needs a refresh of the rooms, with some decent flat screen TV's (and more channels). In other cities it would need this to stay competitive, but not so in Dusseldorf!
I was pleased to receive an upgrade on arrive (I am Platinum Elite), but really I still felt like the nightly rate was outrageous (it does seem to fluctuate a lot with demand).
The hotel is right next to the main station which has metro to the centre or you can walk easily. The traffic can be quite bad for getting out of the centre though.
I paid for the expensive Wifi (at least it is quite fast), but didn't pay the vast sum for breakfast. I could have claimed this as a work expense, but in my view €24 for breakfast is more than my company should pay!

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BritBronco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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422 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Manchester, United Kingdom
Level 6 Contributor
189 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed 4 February 2012

I have used this hotel several times before. Good quality, 200m from the main railway station, handy for underground trains to the exhibition centre and downtown. Good staff, attentive. This time I did not use the Priority Club website as I found their guarantee of the lowest rate online doesn't actually work. Even with the guarantee of the first night free if I find a lower rate, it was still more expensive with a free night, overall for the whole trip.
Good restaurant, excellent food, try the wiener schnitzel - they make it properly with veal, rather than pork. Bar meals good too.
Pity the internet isn't free; hotels that charge are simply ripping off their guests. Rooms desperately need tea/coffee making equipment.

Room Tip: Room at back is quieter.
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Snookoafc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 January 2012

Just a quick stay here during the Race of Champions event. I very much appreciated how close the hotel was from the Main Train Station. I came very early in the morning after the overnight train trip from Prague, but the staff kindly gave me the first available room they had after the previous fully occupied night. No chance to explore the Food and beverage sector of the hotel, since I only used the hotel to sleep and left it the other day in the morning. Very good sleep quality!

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LukeKucera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horsham, Australia
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 December 2011

Had a little difficulty finding the hotel, mainly because I was jetlagged after a long day of travel from Australia!!!
Staff were very friendly and was allowed to check in early, which suited me just fine!! I was very tired and wanted a shower!!! All the staff were always friendly and helpful. And very good English speaking too.
The hotel was very clean. Was in a VERY quiet room, which was fantastic, though I did go down 8 stairs with a suitcase to get there!!
Excellent location from the Hauptbahnhof- maybe 5-7 minute walk, and that was with carrying all my luggage!!!
One of the girls at breakfast was delightful!!! Extremely friendly and helping me in my pronounciations and phrases to use while in Germany!!

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ErinL83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cannes
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 November 2011

I stayed 2 nights on a business trip and I needed to be close to the main station. I got a very good price online with breakfast included therefore value for money was great. Room was nice, clean and quiet even if on the first floor, just the hallway had a terrible smell of smoke. Breakfast was excellent and varied. No minibar service, I had to go to the bar or use room service. I tried also the hotel restaurant but food didn't really meet my taste. Anyway, overall a good stay.

  • Stayed October 2011, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank GeTrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
97 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 21 October 2011

The hotel is VERY basic, but this is acceptable. The service of the hotel is one of the terrible ones I've experienced.
Heating doesn't work, no hot water all night long and again the staff is not really helping. Please take another hotel.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank The_Chevalier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
Level 5 Contributor
46 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 14 September 2011

Certainly the worst 4-star hotel in Düsseldorf. This hotel is actually the worst that I've ever been too. If you wanna take a time machine back to the worst side of the 80s: this is the right hotel for you. If you expect a clean and modern 4-star hotel: stay away from the Holiday Inn Düsseldorf! There's a disgusting smell in the air everywhere in the building, the lobby and the restaurant are really run-down, the chairs are full of spots. The spa hasn't been renovated for decades, used towles were all over the place. The rooms offer very old furniture, old tube TVs and fungus in the airing. Breakfast is okay but definately below 4-star standard! This hotel is REALLY bad and disgusting but I rate it with two points (insted of just one) because it's really cheap and the staff was very friendly and helpfull.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank thejetset99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Leonardo Hotel Dusseldorf City Center

Property: Leonardo Hotel Dusseldorf City Center
Address: Ludwig-Erhard-Allee 3, 40227 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Luxury Hotel in Dusseldorf
Price Range (Based on Average Rates): £
Hotel Class:4 star — Leonardo Hotel Dusseldorf City Center 4*
Number of rooms: 134
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Also Known As:
Holiday Inn Duesseldorf Hotel
Holiday Inn düsseldorf
Holiday Inn Dusseldorf
düsseldorf Holiday Inn

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