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Holiday Inn Express Duesseldorf - City North
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Reviews (523)
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160 - 165 of 523 reviews
Reviewed 24 August 2013

Good hotel if you just want somewhere to rest your legs, wash and have a basic breakfast. Staff are very nice and speak good english. There are 2 vending machines 1 for drinks and 1 for snacks make sure you have loose change as they don't take notes, however the reception staff were happy to give me change. The tram is 5mins walk away and the train 0.5km. There is a lidl's shop near the train station and a mcdonalds very near to the hotel. Breakfast was cereals breads boild eggs, cheese meats juice and hot drinks. There is free wifi in the lobby but you have pay for cable internet in your room. There is no evening food served in the hotel. I ate out during the day and bought snacks and fruit for the evening.

  • Stayed: August 2013, travelled solo
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Thank Rainbow1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KlausJakob, Leiter Front Office at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded 22 September 2013

Dear Guest,

Thank you very much for your review. We are delighted that you did enjoy your stay with us. We appreciate your positive comments.

We look forward to welcome you in our hotel.

Best regards,

K.J. Comes
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2013

The Holiday Inn was an amazing experience But it is not for the family it is for business people. It's not too bad there is a McDonald's across the road. The train station is a 5 minute walk away. What I liked most about this hotel was the staff as they were all so friendly and polite. We asked many questions about where to go and how to get to places but not once did they show any sign of annoyance. At the reception they can give you anything that you may have forgotten and better yet the rooms are great. The folding bed isn't too bad but leaves a bit of space to walk around. The location is a bit of a downer but what can you do when the hotel was a stood as this. The breakfast was superb and had a range of choices. Better yet when it got full they had another room. Would stay there again!!!

Room Tip: Always go for what you need the most. For us it was good breakfast and Friendly staff.
  • Stayed: April 2013, travelled with family
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Thank TMB121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KlausJakob, Leiter Front Office at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded 31 August 2013

Dear Guest,

thank you very much for taking the time to give us a statement on Tripadvisor.com to tell us about your experiences at our Holiday Inn Express Düsseldorf – City North.

We are looking forward to welcoming you again when you visit Düsseldorf the next time.

Kind regards
Holiday Inn Express Düsseldorf – City North

K.J. Comes
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2013

In the area for business and needed a place to rest my head – nothing more, nothing less. This hotel does just that and I give it four stars! Provides a decent breakfast as well. If I was on holiday I would question why I stayed this far out of town, there is nothing within easy walking distance ( I discount the Italian place the front desk suggested – service was slow beyond belief and food less than satisfactory, but this is not about them!). But I wasn’t on holiday and if I needed to visit again would seriously consider it If I was on holidays - there is nothing and this is two stars. Budget chain on the edge of town.

Plus – easy to get to from the airport. Decent breakfast. OK internet access. Room clean, bed good (pillows to soft for me – but they provided a choice)

Minus location, location, location.

  • Stayed: August 2013, travelled on business
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Thank Bearded_Beast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2013

A nice hotel with a good breakfast and nice rooms (not great, but clean). The location is not the best but everything is well only to pay for internet is too expensive. A nice hotel but not for a long stay.

  • Stayed: August 2012, travelled on business
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Thank robertvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2013 via mobile

Spent one night there with the family en route from France to Denmark. Booked late through booking.com and got a family room for €63 incl. breakfast. Unfortunately it was a smoker room. Who in this millenium maintains even a single smoker FAMILY room? Breakfast was a somewhat disorganized affair with refills of certain items being somewhat stochastic. For the price it is hard to complain.

  • Stayed: July 2013
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Thank Bo E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded 14 August 2013

Dear Bo E,

Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. We truly value your comments, all the good, the bad and the opportunities to improve. These are of great importance to us and allow us to monitor and improve our service continually.

Once again, thank you for staying with us and providing us a candid feedback.

Sincerely,

Joel B
Case Manager
IHGCare

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