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“Good value hotel”

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Holiday Inn Express Duesseldorf - City North
Ranked #46 of 240 Hotels in Dusseldorf
Reviewed 12 July 2014

The location of the hotel is good, only 10 - 15 minutes by tram to the city centre. Quality and variety of the breakfast was very good. Our room was nice and clean. The hotel staff was very helpfull. Parking was free right in front of the hotel. Overall a very nice hotel that I can recommend to other people if you want to stay in Düsseldorf one or more nights.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Galahotels.com
Thank Rolf N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded 14 July 2014

Dear Rolf N,

Thank you very much for your positive review. We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel.

Best regards,
Stefan Hermann
Guest Service Manager Front Office

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121 - 127 of 499 reviews

Reviewed 2 July 2014

Nice hotel, clean, calm. The room was a bit tight for a family of 4 but enough for a one nigh stay before departure. The staf is very friendly and efficient. Parking facilitie under the hotel for a decent price of 10 eur a night

Stayed: July 2014, travelled with family
Thank Frederic_be
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded 12 July 2014

Dear Frederic_be,

thanks a lot for positive review.

We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel.


Best regards,
Stefan Hermann
Guest Service Manager Front Office

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Reviewed 12 June 2014

Stayed here on the first night & last night of our holiday in Germany Rooms on 5th floor had ample hanging space & room for luggage, with good provision of plug sockets. The beds were very comfortable and the free wi-fi was reliable with a reasonable speed for e-mails.
Breakfast was as per expectation, but with only a chain restaurant in the immediate vicinity, transport is necessary if you don't want a burger for your evening meal.
The reception staff on our first stay were excellent & very helpful, however on the second occasion, the young woman who checked us in was efficient, but quite abrupt & unwelcoming.
Street parking is possible, but may involve a bit of a walk to hotel.

Stayed: June 2014, travelled as a couple
1  Thank MLW28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded 21 June 2014

Dear MLW28,

thanks a lot for your positive review.

We are delighted that you did enjoy your stay with us. We appreciate your positive comments.

I had already talked to my collegue which has checked you in at your 2nd stay. Please let me apologize, that will never repeat.

If you have further questions, please do not hesitate to contact me anytime.

Kind regards
Stefan Hermann
Guest Service Manager Front Office

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Reviewed 2 June 2014

Hotel rooms are so small. No place to put luggage except the floor. One chair in the whole room was insufficient. twin beds a desk and chair was about it. Paper thin sheets. I guess this is what is the norm for a european budget hotel. Only good was McDonalds was across the street and walking distance to trams and busses. Don't forget a umbrella.

Room Tip: top floor has less noise.
See more room tips
  • Stayed: May 2014, travelled with family
    • Location
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1  Thank LarryN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded 6 June 2014

Dear LarryN,

thanks a lot for taking the time to share your experiences with us.

I'm sorry that we are not able to answer to your expectations.

You can borrow an umbrella at our reception.

Best regards
Stefan Hermann
Guest Service Manager Front Office

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Reviewed 18 May 2014

I stayed in this hotel when a very popular exhibition Interpack 2014 was taking place in Dusseldorf. I paid 350 Euro per night in this hotel/night for 4 nights (total amount paid 1400 Euro) while I think it's actual worth is perhaps 60 Euro/night. It is actually a motel which is good for spending nights only. There is no room service. House keeping is outsourced and is not available after 12 pm. Laundry outsourced and would return your clothes after 36 hours. So quite quirky if you are paying 350 Euro/night.
Otherwise, breakfast is Ok. Rooms are small but clean. Hotel is very neat and clean. Wifi works only in the Lobby and not in Room. Location is little remote and away from market and happening places of city.
If you get this hotel for around 60-70 Euro/night it is OK. But above that it is expensive.

  • Stayed: May 2014, travelled on business
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Thank Lalitdhiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded 2 June 2014

Dear lalitdhiman,

thanks a lot for taking the time to give us a response to your stay with us.

With regret, I recognized that you have not been satisfied with our product. Please let me apologize for any inconveniences.

Supermarkets are in a walking distance of 5 minutes. By public transportation you need only 15 minutes to get in town.

Since one week we are able to offer wifi at our guest rooms.

Kind regards
Stefan Hermann
Guest Service Manager Front Office

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Reviewed 10 May 2014

very friendly and helpful staff, room was clean and adequate for a quick 1 night stop. Breakfast was satisfactory. Ideal for a quick stopover or airport transfer..................................................

  • Stayed: May 2014, travelled on business
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    • Sleep Quality
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1  Thank STTOURTRAVELLER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded 2 June 2014

Dear STTOURTRAVELLER,

Thank you very much for your review. We are delighted that you did enjoy your stay with us. We appreciate your positive comments. We look forward to welcome you in our hotel.

Best regards,
Stefan Hermann
Guets Service Manager Front Office

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Reviewed 5 May 2014

when we arrived we had a little hick up with booking the rooms as we have booked with a price comparison site which then cancelled the request without telling us. the gentleman at the front desk was most accomodating and gave us the three roomsat an even better price! nice clean rooms, shower head leaked a litle, bed was comfortable but a bit on the small side. on the other hand breakfsst was AMAZING! good old german breakfast with unlimited rolls, cheese, meat, juice and coffe...nomnom! would highly recommend for city trip.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank kitkat910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan H, Front Office Manager at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded 9 May 2014

Dear Kitkat910,

thanks for taking the time to give us a short review.

We are delighted that you did enjoy your stay with us. We appreciate your positive comments and we look forward to welcome you in our hotel.

Best regards,
Stefan Hermann
Guest Service Manager Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Duesseldorf - City North

Address: Mercedesstr. 14, 40470 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#20 Best Value Hotel in Dusseldorf
Price Range: £49 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Duesseldorf - City North 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
The Hotel Express by Holiday Inn Duesseldorf North is a modern business hotel located within easy reach of the congress centre Messe Duesseldorf, the Duesseldorf Airport (DUS), the main railway station and the sport centres LTU Arena and ISS Dome.Both by car via the A 52 motorway and public transport, the hotel is perfectly connected to all business and leisure attractions like Jazz Rally in Duesseldorf. The Hotel Express by Holiday Inn offers accommodation for visitors to exhibitions like Gifa, CPD or IAM, for concert visitors like Pink Floyd or Depeche Mode as well as shoppers headed for the old town and Koenigsallee, art and design lovers enjoying the Media Harbour and sport fans cheering at football or ice hockey matches.The Express by Holiday Inn offers 150 comfortably furnished rooms with chargeable High Speed Internet Access, air condition, satellite and Pay TV, complimentary tea and coffee making facilities, en suite shower, hair dryer, high quality beds and sound proof windows.We invite our guests to enjoy a complimentary continental breakfast buffet to get the day off to a good start, while in the evening our Lobby Bar is worth a visit to relax and unwind. ... more   less 
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Also Known As:
Holiday Inn Express Duesseldorf North Hotel
Holiday Inn Express düsseldorf
Holiday Inn Dusseldorf
Holiday Inn düsseldorf
düsseldorf Holiday Inn

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