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“Functional and acceptable”

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Mercure Hotel Duesseldorf City Nord
Ranked #42 of 237 Hotels in Dusseldorf
Manchester, United Kingdom
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Functional and acceptable”
Reviewed 13 February 2014

Typical business hotel in Düsseldorf. Nothing to get excited about - Location not great to get to and from to, typically reliant on the local taxi drivers (judging from my experience of which about 80% should be banned for dangerous driving)

Room was clean - restaurant food was okay - breakfast was good. Recommended for a short business trip.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeJL67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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454 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 January 2014

Mercure Hotel at Duesseldorf City Nord was the hotel closest to my office. Hence, it was chosen for our stay. The highway is right in front, but it was not noisy. Breakfast had to be paid for extra. If you wish to iron your clothes, you have to bring them to a special room with built-in ironing boards and irons. It was clean and functional.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aycanela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sant Antoni de Portmany, Spain
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 January 2014

We decided to use this hotel as stop-over for two nights before flying home from Düsseldorf International Airport to Ibiza.

Although we speak German it was a little bit difficult to find the accommodation! We took the public transport (tram 708) from the central station till Heinrichstrasse where we got lost in the darkness and nobody could explain how to get to the place... First we were sent somewhere else till a young couple located the hotel with their smartphones!
It was so easy!
From the stop Heinrichstrasse you just have to look right, cross the main road (direction of an Italian restaurant called "La Tosca") and than continue on the RIGHT side of this corner building (K2 - Münstererstrasse) for crossing a small road after 100-120 metres (Nördlicher Zubringer) where you must turn left and walk on the right sidewalk. It takes less than five minutes from the tram stop to get there.
Our recommendation: The hotel management should improve the description on their Web as not everybody uses a taxi!

The staff is very friendly and helpful.

We appreciated the service of the barman and especially the receptionist who came up to our room to help us with the Wi-Fi set-up!

We had a new tablet with us which connected immediately but the "main computer" (a four or five years old netbook) did not recive the landing page of mp3connect. This situation was very disappointing as we had to check our comapny emails from the public Interne point in the hall, however we survived...
Our recommendation: The hotel management should check with the Accor Internet company how to settle the problem to get older computers connected to the system.

The breakfast was impressive!!! We are travelling a lot in Europe and in Asia and stay in a lot of different four or five star hotels, but this one seems to be one of the best in its category.

In general: We can recommed this place to everybody visiting Düsseldorf on a business trip and on a vacation. It is in easy reach of the airport (€ 15-20 by taxi). Furthermore you can get by tram (5 minutes) or S-Bahn (12 minutes to Derendorf station) everywhere. We (2 adults and one child of 10 years) paid just about 12 € for a day group ticket in the A-zone (bus, underground, tram, train) for the the entire city of Düsseldorf. You cannot get it cheaper to get around.



  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Ibiza F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Herford, Germany
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 January 2014

The staff are very pleasant and helpful. We wanted to go to the Weihnachtsmarkt, and the desk staff gave us a city map as well as a bus/S-Bahn map, and they drew the route from the S-Bahn stop to the major Weihnachtsmarkts in the city center.

The room was clean and well-equipped - kettle, hair dryer, TV, instant coffee and tea, a decent view from the window - and the shower was amazing. Great water pressure and super warm.

Unfortunately, this hotel is completely inconveniently located. We stayed here due to its proximity to the airport (3ish km), but it's far from the city center, and we were without a car.

My only real complaint was the beds. It was like sleeping on the floor. Neither my boyfriend nor I got much sleep, and we had to fly the next day.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laurenkkay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam
Level Contributor
114 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 28 December 2013 via mobile

Stayed here 1 night for business. I had a 1 person room and it was tiny. Given the rate, I expected at least a bigger room. Maybe the rooms were higher priced because of the x'mas market. Bed was ok, pillows were too soft. Will try another hotel the next time. Location is good, very central.

Stayed December 2013, travelled on business
Helpful?
Thank saiho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mosscow
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 December 2013

During check-in procedure on 10th December 2013 the hotel reserved from my card 300 (three hundred !!!!) Euro as a guarantee for the future payment for service.
Than 131 Euro were paid from my card.
BUT 300 EURO WERE NOT RETURNED
Already 7 (seven) days past but money are still blocked !!!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
4 Thank Georgy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Hotel Duesseldorf City Nord

Property: Mercure Hotel Duesseldorf City Nord
Address: Noerdlicher Zubringer 7-11, 40470 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#19 Best Value Hotel in Dusseldorf
#31 Romantic Hotel in Dusseldorf
#33 Luxury Hotel in Dusseldorf
#45 Business Hotel in Dusseldorf
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Hotel Duesseldorf City Nord 4*
Number of rooms: 190
Official Description (provided by the hotel):
3 star hotel offering 190 rooms. The Mercure Duesseldo. City Nord 3* is located in the north of Dusseldorf city between the international airport, fairgrounds and the city center. Easy access to all major companies by public transport. Thehotel featuresaMediterranean restaurant and conference rooms for up to 150 people. The Mercure Duesseldorf City Nord also offers a basement garage and a lobby bar. ... more   less 
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Also Known As:
Mercure Duesseldorf City Nord

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