We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Rheingold Hotel
Nearby Hotels
Das Carls Hotel(Dusseldorf)
US$129
Booking.com
View Deal
Very Good 4/5
  • Free Wifi
  • Breakfast included
Hilton Duesseldorf(Dusseldorf)
US$101
US$91
Booking.com
View Deal
Very Good 4/5
  • Restaurant
  • Room Service
Hotel Stadt Munchen(Dusseldorf)(Great Value!)
US$92
Booking.com
View Deal
Very Good 4/5
  • Free Wifi
  • Bar/Lounge
US$119
US$103
Agoda.com
View Deal
Good 3.5/5
  • Free Wifi
  • Breakfast included
US$94
US$91
Orbitz.com
View Deal
Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$108
US$89
Trip.com
View Deal
Good 3.5/5
  • Free Wifi
  • Restaurant
Courtyard by Marriott Duesseldorf Seestern(Dusseldorf)(Great Value!)
US$92
Booking.com
View Deal
Very Good 4/5
  • Free Wifi
  • Restaurant
Hotel Duesseldorf Mitte(Dusseldorf)(Great Value!)
US$114
US$83
Agoda.com
View Deal
Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Bar/Lounge
Holiday Inn Dusseldorf - Hafen(Dusseldorf)(Great Value!)
US$72
US$65
Agoda.com
View Deal
Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$117
US$105
Travelocity
View Deal
Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Bar/Lounge
Reviews (91)
Filter reviews
91 results
Traveller rating
4
18
25
16
28
Traveller type
Time of year
LanguageAll languages
More languages
4
18
25
16
28
See what travellers are saying:
FilterAll languages
Updating list...
14 - 19 of 91 reviews
Reviewed 17 May 2014

I have stayed in 6 stars to zero star accommodations in dozens of countries. This is the first time I feel so strongly about a place to post an on-line review.

Here are just some of my experience at Rheingold Hotel last week:

- Super thin pillows. Even with two pillows, this is thiner than any other hotel's single pillow.

- Totally indifferent staff team. This is not just one individual, the whole staff crew here has no problem understanding english language but just could not be bother to help with any matters. Eg: assistance to call for taxi, was told it will take 3 - 4 hours to arrive.

- Housekeeping did not clean room or change towel. When I asked for fresh towels at front desk, I was given floor mats and the young man on duty insisted that they are bath towels.

- Locked out of hotel. All guest were locked out of the hotel as the front desk duty person went out for more than 30 minutes with main lobby door closed and locked. Hotel guests were gathering on the streets waiting in the cold.

- Locked out of hotel room. If you try to leave the hotel with the room key, the front desk staff will shout after you to leave the key. But they are not always on duty at the desk. On numerous occasion, had to wait more than 10 minutes to get back room key when returning to hotel.

- Internet Wi Fi does not work all the time.

- No dead bolt on room door. Meaning anytime of the night when you are sleeping, anyone can unlock door and come into your room.

Best moment of this stay: Check Out Time!!

Room Tip: Choose another hotel.
  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Thomas2014Sin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014 via mobile

Linen unchanged, rude front desk, ridiculous rates...

Stay here during the Interpack exhibition. Never again will I come back to this hotel jjunless I want to pay good money to get abused.

When a twin sharing room guest is locked out because the partner is out at the exhibition, he has to wait for 3 hours for partner to return, with the counter staff saying no spare key. When room is not tidied at the end of day, they say you did not leave your key at the front desk.

When the guest checked out early but want to leave the town later, the request to leave luggage at the hotel was met with a "you leave it there, we will not be responsible, we do not take care of guests luggage after they checked out". What a load of crap !

Stayed: May 2014, travelled on business
2  Thank Yang T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

The staff was very arrogant and non-English speaking. Breakfast arrangement was not that great, expected more for the price we paid. Rooms were very small and suffocating. Cleaning is like a favor. Wifi range poor. We had to choose this only as messe was going on in dusseldorf and all other hotel were booked.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank rastogisandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

I stayed here with my husband for 5 days till we found a rented apartment in the city. The staff was indifferent. Very basic breakfast arrangement, expected more for the price we paid. The room was very small. The fist day the heating system was not working, the next day hot water was not available. Cleaning is also very average. Wifi range was not good. The only positive thing was its location in the city and the nearby tram stop.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Yogini R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

rude indifferent reception staff, very dirty, not changing bedsheet, ruined floor and beds, broken lamps, broken tils in a very dirty bathroom.. I do not reccommnet this hotel I will not vists ever again!!!

Room Tip: avoid please
  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank AnnyCh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews