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“My kinda hotel in Dusseldorf”

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InterContinental Dusseldorf
Ranked #6 of 237 Hotels in Dusseldorf
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
93 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“My kinda hotel in Dusseldorf”
Reviewed 8 February 2014

I've stayed in many hotels in Dusseldorf and by far this is the best (see my previous reviews). Hotel is located across the stream of Ko ( the main posh shopping street). The hotel is near the tram stop which takes you directly to the Main Station.

The entrance is quite amazing. However the building is combined with a law firm so I think the main facade of the building doesn't belong to the hotel as there are no rooms overlooking the Ko. Anyway checking in was a breeze. I arrived about 11 and didn't had to wait for a room. The gentleman at the reception was very friendly and helpful. The best customer service in Germany thus far.

Being a IHG Gold member I used my points to stay here and was given an upgrade. The lifts are all made of glass so one can get a nice view of the whole hotel and lobby. My room was on the 8th Floor. The design of the hotel is quite quirky. Most of the rooms, including mine look inwards to the internal hotel.

The room is nice size with huge king size bed. I especially like this as most of the hotels in the continent is made up of single beds combined. The sheets are nice and also nice pillows. I like the bathroom with a nice bath and power/rain shower. There is a glass window next to the bath which overlooked into the bedroom. However there is blinds if one is feeling shy! Free wifi up to 2 devices.

The other good thing is guests can use Holmes Place gym located next door for free. This is a fully equipped gym with all the latest facilities. There is a connecting lift and door that connects the gym to the hotel on the 8th Floor.

I didn't try the breakfast but apparently it's the best in DUS

The location is the best, within 5 minutes one is in the old part of DUS near the Rhein with lots of bars and restaurants. Directly opposite you have all the big designers stores and shopping malls.

My best hotel here so far in this amazing city.

  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank R L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (134)
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English first
Level 6 Contributor
103 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 5 February 2014

This is a good hotel - but it is very big and can come across as a bit impersonal. Rooms are tastefully decorated however there is a window between the room and the bathroom - something I didn't particularly like: it does make the room appear spacious but gives you no privacy at all.

We arrived late and asked the staff at the concierge desk where we could get something to eat at that hour- we were given an address which ended up being in the quiet business district and took ages to find and was basically a bit too fancy for a very very late dinner - so it may be worthwhile to make your requirements clear, as we clearly did not.

The hotel is well situated - we had gone to Dusseldorf to visit the Christmas markets which were all within a short walking distance. Shops, restaurants (not the one we were told to go to on the first night) and bars are all within walking distance.the hotel has a bar which closes late so perfect for a night cap.

All in all - good hotel, just wasn't very keen on the room/bathroom.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AwA123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford, United Kingdom
Level 6 Contributor
258 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed 2 February 2014

This is easily the best place I have stayed in Dusseldorf. It has everything, good location, good service, nice bar and restaurant, great rooms and the reception area and atrium make a wonderful impact when you walk it. It is certainly not the cheapest hotel in the area but is value for money.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chesterdoggerel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, 4 February 2014
Dear Chesterdoggerel,

Thank you for the compliment. Yes, we want to be your favorite hotel to stay during a visit to Duesseldorf. Therefore all team members constantly strive to provide the best service level together with honest friendliness and perfect hospitality.

Kind regards,

Michaela Weisskopf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level 5 Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 1 February 2014

This is our favourite hotel when staying in Dusseldorf. We had actually booked inTo another hotel but due to a mix up in bookings we choose to stay here instead. It was no problem for the Intercontinental to get a room ready for us within 2 hours. A big plus as it was during the Christmas holiday season. The location is excellent - close to the Ko shopping strip and a short walk to the Old Town. The service is impeccable - as always with Intercontinental. Nothing is too hard.

We didn't have breakfast here as it is quite expensive but the concierge gave us a great recommendation for a very good cafe within easy walking distance. We did however enjoy the Christmas Eve dinner here and it was a delightful 9 course meal. It could not be faulted.

The amenities in the rooms were lovely, as was the decor. And the beds are heavenly, particularly after a long flight from Australia.

We will be staying here upon our return to Dusseldorf.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisavdh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, 4 February 2014
Dear Lisavdh,

Thank you for taking the time to write this excellent review. Especially that you enjoyed the dinner on Christmas Eve, which was mentioned positively by many guests.

Hopefully you will come back soon to repeat this perfect stay with us.

Kind regards,

Michaela Weisskopf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
G
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 January 2014 via mobile

Visiting Dusseldorf on business I was looking for a cheaper hotel than the intercon... In the end decided was better to pay a little more. It was worth it. Very clean hotel, very friendly check in, reception and the room was one of the best I've stayed in for this price bracket. Well done to everyone at this hotel, keep up what you're doing as it is working. Good value for money, good location, clean and would definitely stay again

Stayed January 2014, travelled on business
Helpful?
Thank E M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 6 Contributor
210 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 18 January 2014

These large higher-end Hotel chains can sometimes be pretentious and impersonal but we were pleasantly surprised. The service was great and the Lounge Bar waiter managed to combine professionalism with a good sense of humour and personal touch. The rooms are always good at the ICs but the best part of this stay was the location. Right on the Rhein but a short walk to city shopping, cafes and eateries. Good rooms

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 6 Contributor
102 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 17 January 2014

We stayed here now several times and this time we came to visit the Christmas market. The location is great as the hotel is located only a few minutes walking from the Christmas market, which truly is worth a visit!

The staff is very attentive and are happy to share tips with you on where to go and what to do.
Our room this time was a bit noisy, I heard the tram several times, so you may want to ask for a room at a more quiet location. The room is comfy, except I am not a big fan of the pillows. I discovered that there actually is a pillow menu, but that was when we were leaving unfortunately. They really should put this menu in a more visible location, eg. on the pillow or next to the bed. I believe I now found it in one of the cabinets.
The bathroom is fine with nice products and a great shower. I do not particularly like the window to the room from the bathroom. Although you can close it with blinds, it still makes it a bit uncomfortable when you go to the bathroom.

Note; please make sure to check your bill carefully on checkout, as I had a few minibar items that were added that we didn't take. Apparently the fridge has sensors, so if you just open it is may already indicate that you have taken something. Slightly inconvenient, but quickly and professionally solved at the reception.

Room Tip: ask for a room not close to tram line
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wien81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental Dusseldorf

Property: InterContinental Dusseldorf
Address: Koenigsallee 59, 40215 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Dusseldorf
#3 Business Hotel in Dusseldorf
#4 Spa Hotel in Dusseldorf
#6 Luxury Hotel in Dusseldorf
#6 Romantic Hotel in Dusseldorf
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Dusseldorf 5*
Number of rooms: 287
Official Description (provided by the hotel):
Man sagt, es sei DAS HOTEL "FUR KUNST UND KULTUR" AUF DER KO...Denn wer das InterContinental Dusseldorf an der Konigsallee betritt, spurt sofort die moderne Ausrichtung mit der Konzentration auf zeitgenossische Kunst und Lifestyle: eine Artist Wall mit 33 Namen bekannter Dusseldorfer Personlichkeiten, wie Heinrich Heine, Max Ernst, Clara Schumann und Joseph Beuys, schmuckt das 40m hohe Atrium der Lobby. Seit der Eroffung des Hotels 2005 wurde kontinuierlich an Kunst- und Kulturinitiativen gearbeitet, um die lokale Verankerung mit der Kunstmetropole Dusseldorf zu festigen und als der ,,place to stay" fur Kunst- und Kultur weltweit wahrgenommen zu werden. Das Luxushotel auf der wunderschonen Konigsallee ist aber nicht nur aufgrund der besonderen Architektur und Ausrichtung Hot Spot der Stadt: auch kulinarisch hat es Vieles zu bieten, so das Restaurant PEGA und die stylische bar fifty nine, deren Cocktails und Latte Macchiatos legendar sind...An Wochenenden rockige Live Musik meist bis in die fruhen Morgenstunden. ... more   less 
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Also Known As:
Intercontinental Dusseldorf Hotel
Intercontinental Hotel Duesseldorf
Intercontinental Hotel düsseldorf

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