1) Very old and uncomfortable mattresses and pillows. Even 58 kilos body could feel old springs!!!! New mattresses doesn't cost a lot. That's okey with all other pieces of furniture but mattresses should be renewed! Hotel is used first of all for a having a sleep!
2) Old bedlinen
All together old mattresses with old bed-linen (1)-(2) makes you feel as you are in a cheap motel but for 100 eur
3) Extremely old tiles and sanitary (end of 80ties or beginning of 90ties). Water couldn't be drained out quickly in the bathroom while having a shower. It's disgusting to stay in a water till the ankle. But hotel has towels with its name. We would prefer newer sanitary rather than named towels.
4) Old furniture (80ties)
5) Old painted wallpapers
6) Everything except bathroom covered with a carpet (much dust)
7) No English TV channels (only Germans), Internet is very slow, not possible to watch steam tv or youtube.
8) Very old sauna, tiles (beginning of 80ties)
9) Water in the room per 3 eur
10) No refrigerator
11) No safe
12) Very primitive locking system
13) Parking is possible without garage in this area (not indicated in description of the hotel)
14) Curtain in the bathroom was dirty
Hotel needs some investments (at least in mattresses,sanitary) and renovation. No comparison with other hotel we stayed in Dusseldorf for a better price and much-much better quality! Very disappointed!
From the other view there are the following advantages:
Hotel is in nice residential area.
Quite a big room, but the space that is not effectively used
Room has a nice balcony
Breakfast is good
Potentially hotel could be nice, has a big territory
- Official Description (provided by the hotel):
- Situated in the exclusive residential area Dusseltal the very individual Hotel Haus am Zoo offers guests accommodation which is the perfect balance between traditional comfort and the latest facilities.The hotel has 22 stylish bedrooms, some with balcony, 4 apartements ideal for families as well as a Junior Suite. The guest rooms, all of which are en-suite are tastefully decorated and equipped with complimentary WLAN internet access, remote control flat screen TV, direct dial telephone, hairdryer and some with minibar. ... more less
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