- No wifi in the room unless I pay 5 euro per day!
- No tea or coffee in the room!
- The steam room in the spa wasn't working!
- The house keeping once told us at 1 PM that she must clean the room now or she will leave to her home!
- Also when we wanted to order some food at night they told is that the kitchen is closed (it was 10:45 PM) !!!!!
- The location is not good. It's too far from the city attractions.
- The shocking thing that there is NO SAFETY BOX! there's only a drawer with a key LOL.
- One night we asked for fork & spoon, the receptionist told us "come down and take it or if I bring it to u it will charge u 3 euros" !!!!!
Apparently there's no staff in the hotel.
I really hoped that this hotel as my last distention in Europe to be perfect and comfy. Unfortunately it wasn't and I don't recommend this hotel for any tourists.
This was a disaster for us :(
- Official Description (provided by the hotel):
- The Innside Düsseldorf Derendorf is a special place with an innovative light design in a stylish ambience. The 160 rooms are light-filled and impress with reserved but extravagant elegance. A highlight is the open-plan bathroom with floor heating and rainshower in frosted glass appearance. We offer our guests a special stay with free use of minibar, WiFi (100 Mb) and Sky TV. The exquisite cuisine of "VEN" is directed by our chef Henry Schmidt. He pampers your senses and also surprises with new modern creations. The modern ambience invites you to relax and in summer you can enjoy the terrace with an original American Smoker. In the wellness area you will find modern fitness equipment, two saunas, steam bath, solarium and a separate relaxation area. The hotel is centrally located in the new business district "Derendorf" with excellent transport links. Short distances to the airport, main station and trade fair center. The shopping district "Königsallee" and the oldtown are reachable in only a few minutes by car or public transport. The motorway access is 2000 meters away. ... more less
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