Arrived at 10.30 pm. Very well located hotel, a very short hop skip and jump to the shops, restaurants and for those who want a little fun, the casino. But first and foremost, this is a business hotel so the facilities are limited. The rooms had been checked out earlier in person by a friend, and they were told what was required though sadly it appeared the message didn't get through as when we checked in there was confusion in the allocation and availability of the rooms (1 smoking room , plus other rooms for the group). What made up for this confusion was the positive attitude of the girl at the reception who checked us in.. and everything was sorted out quickly enough as we had one member of the party who had mobility problems.
The hotel is undergoing refurbishment and from what we saw it appears only the 3rd floor has been completed and it's a bit disconcerting. Industrial grey walls with grainy prints of miners / factory workers staring at you while you walk down dimly lit halls may not be the style for every one. The other floors are brightly lit with white walls (floors 1,2 and 4). The rooms on the 3rd and 4th floor are newly done with wood floors and modern furnishing. The bathroom is nicely done, though for a hotel to have soap dispensers attached to the wall came as a surprise to us.
Do not depend on the air conditioning to keep you cool. On maximum fan setting and lowest temperature setting, the room only cools down by morning and you will either have to open the window to bring in the night air, or ask for a fan. One of the rooms on the 1st floor, yet to be refurbished does not have a/c and had to keep the windows open and fan on all night to keep the rooms comfortable.
The staff at the reception at all times were courteous and helpful which went a long way to make our stay pleasant. I was given a smoking room by mistake (they didn't realise the only smoking room requested had already been allocated) and room 258 need a total rehaul unless they plan to keep that room in that state for future smokers. It smelt of stale smoke and had terrible lighting, though it had two fans already in the room as there was no a/c. I am not a smoker and it was not habitable for me.
Don't rely on the television for entertainment, it's all in German with only CNN in English, so bring a book or your iPad. Free wifi but you need a separate password if you wish to connect from more than one machine, i.e. your smart phone and laptop/iPad.
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