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Mercure Hotel Plaza Essen
Ranked #1 of 69 Hotels in Essen
Certificate of Excellence
Reviewed 7 August 2014

Great Hotel, kidsloved it, we find the staff frendly, helpful and attentive. Highly recommend this modern, clean and well situated hotel. Its not far from the centre, about a 20 minute walk and parking is good. The hotel is approx 500m from lots of restraunts.

Room Tip: beautiful church next to te hotel, lovely patio in the mornigs and evenings.
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  • Stayed: August 2014, travelled with family
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1  Thank pip12uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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76 - 82 of 546 reviews

Reviewed 5 August 2014

I booked 2 rooms and checked in was a breeze, they were not busy at all. We stayed for 2 nights to attend a 50th wedding anniversary. When we got in the room, the normal amenities were lacking such as shampoo, lotion, shower cap, etc. I called reception and they were delivered pronto. When I used the lotion, we were given two, both were rancid. I had to ask my husband to make sure. We gave them back to the reception upon check out. The lady over the counter just gave that funny face! The room itself is a normal size but the bathroom is definitely small. When you open the door, it covers half the size of the tub, yes and problem with water spilling on the floor when using the shower. Pillows were long but not very comfortable. BTW, pillows at the Lindner Bay Area in Essen were good. Restaurants were within walking distance. You have to ask if you are not familiar with the area but definitely, restaurants are not a problem unlike Lindner. Lots to choose from. Checked the pool Mercure is sharing with the adjacent retirement home. Nice and clean but is not that straightforward to find. Parking is OK, 16 Euro per night.
The breakfast area is very nice. Food varies, good fruits but still not the same as Fleming Deluxe in Frankfurt. The lady looking after the breakfast area is a 'gem'. Can't remember her name but she was born and raised in Essen. Always smiling and very attentive. Will I come back, yes but I would definitely try other hotels in the area first.

Room Tip: Ask for room facing the court yard.
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  • Stayed: August 2014, travelled as a couple
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1  Thank 126bethk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

I stayed at the Mercure Plaza hotel in Essen for a short business trip in July 2014.

The hotel is conveniently located within a short walk of the main shopping area of Essen where there are plently of bars and restaurants which is very convenient.

The hotel is very modern and clean and the staff are very friendly and helpful.

There is a patio area at the back which is nice in the summer.

The breakfast was good, overall a nice hotel.

  • Stayed: July 2014, travelled on business
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1  Thank philip r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014

My boyfriend and I stayed at this hotel for 3 nights as part of a HolidayLine.be package. We paid about 99 euro each, and breakfast was included in our stay.

When we arrived, the hotel looked fairly typical. It does provide underground parking for guests (for a price...16 euro per day, but it's gated and literally RIGHT next to the hotel entrance). From there, reception was very friendly and quick. Staff not only helped us with our check-in, but provided instructions on tourist areas and restaurants, along with a very helpful map. This was unsolicited assistance, and was very appreciated!

Our room was spacious, clean, and well laid out. In the standard room, you get a king bed (one mattress...more unusual than not in Europe), a desk and small table with chairs, bottle of water at cost, and a stocked minibar. The bathroom is fair sized, with shower/tub combo and one sink. Only downside: the temperature control was weak. It worked, but it was not enough to fully cool the room. We solved the problem with an open window, but the hotel is RIGHT on a really big road into downtown, so if you are a light sleeper, keep that in mind. We didn't have any trouble.

The bed: it was a firmer mattress, but I enjoyed it. The pillows were VERY nice. They are longer, and you really only need one. It does creak a bit (the spring system is obviously metal and there is no box spring) but it's not a big deal.

The bathroom: this was the only part of this hotel that I thought could have been better. The shower door is half length, so water WILL get on the floor if you don't put a towel down. My boyfriend nearly slipped and hurt himself, so the floors are a hazard. This is aggravated by the fact that the tub is set really high. I'm 5' 8" and I had trouble getting out without slipping. Just take care in the bathroom!

The breakfast: was AMAZING. Lots of hot and cold selections. I really enjoyed the sausage links, sautéed mushrooms, and potatoes. My boyfriend is more of the pastry/cold cut type, and they have that too. The woman who primarily runs the breakfast is so nice. Always checks up on you, says hello and goodbye to every single guest, and brings drinks right to the table.

All in all, we'd definitely stay here again. The bathroom is not in bad shape, just a bit dangerous if you don't pay attention.

  • Stayed: May 2014, travelled as a couple
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1  Thank Danielle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2014

Hotel is located walking distance from Essen train station. Altough the hotel is nearby, it's still on "wrong" side of the station compared to the downtown. There's nothing much nearby the hotel if you want to eat something else than at the hotel restaurant. Alleys smell anoyingly of cigarette smoke. Really good parking hall if you're travelling by car.

  • Stayed: April 2014, travelled on business
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Thank MikkoIsov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2013

Good place for Dusseldorf trade show visitors, convenient entrance and exit to the city. the hotel is located in a quiet place, yet close to the center of Essen, restaurants and shopping (Galeria kaufhof).

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Accorhotels.com
Thank himelfarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013

Easy access from the train station. Efficient and courteous staff. Excellent breakfast buffet. Quiet rooms overlooking the courtyard. Had to pay 9 Euro/day for wifi access which I felt was a bit out of date but free access to the hotel computer helped.good room service, very clean and cozy rooms.

Room Tip: Rooms overlooking the courtyard are very quiet.
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  • Stayed: September 2013, travelled on business
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Thank MahimanG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Hotel Plaza Essen

Address: Bismarckstr. 48-50, 45128 Essen, North Rhine-Westphalia, Germany
Phone Number:
Region: Germany > North Rhine-Westphalia > Essen > Südviertel
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Essen
#5 Romantic Hotel in Essen
#5 Business Hotel in Essen
Price Range: £50 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Plaza Essen 4*
Number of rooms: 132
Official Description (provided by the hotel):
Only 1.5 km from the city centre, the 4 star Mercure Plaza Essen offers 132 bright and comfortable rooms. The Essen trade show centre is 1.5 km away from the hotel. The A52 and A40 motorways are easily accessible. Within 200 m of the hotel are the Folkwang Museum and the Philharmonie Saalbau concert hall. The Boxengasse hotel bar is a popular place for a drink in the evening. Guests can enjoy our swimming pool and sauna. Basement car parking. ... more   less 
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Also Known As:
Accor Hotel Plaza Essen

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